Social Business Team

Takashi Manabe

Senior Research Director, Software/Service Solutions, Data & Analytics, IDC Japan

Lewis Ward

Research Director, XR, Gaming, and Interactive 3D Software

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Yoko Ono

Research Manager, Software & Services, Research, IDC Japan

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

New Research


  • By:  Wayne Kurtzman Loading

    This IDC Tech Buyer Presentation highlights best practices for collaboration applications, examining the evolving effects of technology, AI, business models, and corporate culture. It explores the evolution, challenges, and benefits of a co...
  • By:  Lewis Ward Loading

    This IDC Survey summarizes findings from IDC's 3Q24 U.S. Gamer Survey as it relates to current user engagement and satisfaction by console SKU or family. The demographics of console gamers are considered, as are a range of gaming-related ac...
  • By:  Lewis Ward Loading

    This IDC Survey presentation summarizes findings from IDC’s 3Q24 U.S. Gamer Survey. The focus is virtual reality (VR), mixed reality (MR), and to a lesser degree, augmented reality (AR) headset use cases and spending patterns in gaming hous...
  • By:  Wayne Kurtzman Loading

    This IDC study evaluates global team collaboration application vendors for 2024, focuses on collaborative solutions including messaging, collaborative work management, and visual collaboration. It highlights the integration of AI in enhanci...
  • By: 

    • Laurie Buczek Loading
    • Gerry Murray Loading
    • Wayne Kurtzman Loading
    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Alan Webber Loading
    • Tapan Patel Loading
    • MaryAnn Holder-Browne Loading
    • Abhishek Kumar Loading
    This IDC study provides IDC’s top 10 predictions for the chief marketing officer for 2025 and beyond.“Marketing’s future is represented by AI-fueled transformation. We only see the tip of the iceberg today, and lying underneath is a world w...
  • By:  Yoko Ono Loading

    本Web Conference Proceeding: Tech Buyerは、IDC Japan、Software & Servicesのリサーチマネージャーである小野 陽子による講演の内容をプレゼンテーションスライドと音声ファイルによって提供するものである。これまでICTの支援によってホワイトカラーの業務やコラボレーションは大きく変化してきた。一方、産業現場で働く人達の支援という観点では、ITの活用は必ずしも十分ではなかった。重労働や長時間労働、働き甲斐に注意が払...
  • By:  Wayne Kurtzman Loading

    Cisco (Nasdaq: CSCO) held its annual WebexOne event October 22-24, 2024, at The Diplomat Beach Resort in Hollywood, Florida. Webex is looking to reimagine work; reimagine the workspace, regardless of where the workspace is; and reimagine cu...
  • By: 

    • Holly Muscolino Loading
    • Matt Arcaro Loading
    • Mick Heys Loading
    • Wayne Kurtzman Loading
    • Amy Machado Loading
    • Robert Palmer Loading
    • Gala Spasova Loading
    This IDC study contains IDC analysts' intelligent content services and knowledge management worldwide outlook for 2025 and the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that ma...
  • By: 

    • Mukesh Dialani Loading
    • Carlos Gonzalez Loading
    • Stephanie Krishnan Loading
    • Jonathan Lang Loading
    • Sarah Lee Loading
    • Wai Yee Lee Loading
    • Yoko Ono Loading
    • Reid Paquin Loading
    • Lorenzo Veronesi Loading
    This IDC study presents IDC's top 10 predictions for operations with analysis that covers a five-year period."Many organizations have reached the point of diminishing returns with regard to the continuous improvement of their operations. Th...
  • By: 

    • Amy Loomis, Ph.D. Loading
    • Maureen Fleming Loading
    • Erica Spinoni Loading
    • Wayne Kurtzman Loading
    • Shannon Kalvar Loading
    • Zachary Chertok Loading
    • Gina Smith, PhD Loading
    • Meike Escherich Loading
    • Brian O'Rourke Loading
    • Amy Machado Loading
    • Holly Muscolino Loading
    • Alicia Mokwa Loading
    • Mick Heys Loading
    • Keith Kmetz Loading
    This IDC study provides IT and business leaders with insights into key trends around work transformation trends over the next five years. It includes predictions across the three pillars of work augmentation, work culture, and the dynamics ...

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