Analyst Location

United States



Coverage

Digital transformation strategies



Regions

North America

Sudhir Rajagopal

Research Director, Future of Customer Experience




  • IDC FutureScape: Worldwide Chief Marketing Officer 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Chief Marketing Officer 2025 Predictions

    By: 

    • Laurie Buczek
    • Gerry Murray
    • Wayne Kurtzman
    • Sudhir Rajagopal
    • Roger Beharry Lall
    • Alan Webber
    • Tapan Patel
    • MaryAnn Holder-Browne
    • Abhishek Kumar
    This IDC study provides IDC’s top 10 predictions for the chief marketing officer for 2025 and beyond.“Marketing’s future is represented by AI-fueled transformation. We only see the tip of the iceberg today, and lying underneath is a world w...

    Nov 2024 | Doc #US48537222 | IDC FutureScape

  • IDC FutureScape: Worldwide Future of Customer Experience 2025 Predictions

    $7,500.00  Purchase IDC FutureScape: Worldwide Future of Customer Experience 2025 Predictions

    By: 

    • Sudhir Rajagopal
    • Marc DeCastro
    • Heather Hershey
    • Roger Beharry Lall
    • Abhishek Kumar
    • Gerry Murray
    • Aly Pinder
    • Lou Reinemann
    • Mary Wardley
    This IDC study presents 10 of the most urgent business and technology agenda areas for customer experience executives for 2025 and beyond."In the evolving landscape of customer experience, the true potential of generative AI will hinge on h...

    Oct 2024 | Doc #US51610124 | IDC FutureScape

  • CX Path: Visualization and Analysis Portal

    $40,000.00  Purchase CX Path: Visualization and Analysis Portal

    By: 

    • Eric Newmark
    • Nadia Ballard
    • Aly Pinder
    • Heather Hershey
    • Sudhir Rajagopal
    • Gerry Murray
    • Roger Beharry Lall
    • Lou Reinemann
    • Michelle Morgan
    • Tapan Patel
    This IDC Market Perspective provides clients of IDC's CX Path program with access to the CX Path 2024 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in CX Path and...

    Oct 2024 | Doc #US52659824 | Market Perspective

More results   for Analyst Research

  • CX KPIs and the whole journey experience impact to business outcomes

    By:

    Sudhir Rajagopal

    Products:

    Future of Customer Experience - Agenda

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q4 Tech Buyer Presentation Tech Buyer

  • Customer Experience Management for the AI Era: Definition Update

    By:

    Sudhir Rajagopal

    Products:

    Future of Customer Experience - Agenda

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q4 IDC Perspective Tech Buyer

  • Organizational customer centricity and impact to customer empathy

    By:

    Sudhir Rajagopal

    Products:

    Future of Customer Experience - Agenda

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q4 Tech Buyer Presentation Tech Buyer


More results   for Planned Research