Social Business Team

Takashi Manabe

Senior Research Director, Software/Service Solutions, Data & Analytics, IDC Japan

Lewis Ward

Research Director, XR, Gaming, and Interactive 3D Software

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Yoko Ono

Research Manager, Software & Services, Research, IDC Japan

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

New Research


  • By:  Lewis Ward Loading

    This IDC Survey Spotlight primarily assesses the responses to a question about whether U.S. gamers had quit a video game in 2024 due to being cyberbullied by another player. Overall, we found the "quit rate" was surprisingly high, at 16%. G...
  • By:  Yoko Ono Loading

    This IDC study provides a forecast of the market size of the Japan digital twin–related market, as well as market forecasts for the three subdomains: product engineering (PE), operational technology (OT), and "Other," as well as by industry...
  • By:  Yoko Ono Loading

    本調査レポートは、国内デジタルツイン関連市場の市場規模予測を提供するものである。本市場予測では、デジタルツイン関連のICT市場について、プロダクトエンジニアリング(PE)/OT(Operational Technology)/「その他」の3つのサブドメイン別の市場予測と、産業分野別の市場予測を提供する。また併せて、デジタルツイン関連のICT以外(非ICT)の産業領域の市場予測も提供する。「産業領域でデジタル投資が進みにくい要因の一つは、たとえばロボットのティーチングに手間がか...
  • By: 

    • Alan Webber Loading
    • Adam Resnick Loading
    • Aly Pinder Loading
    • Tapan Patel Loading
    • Robert Parker Loading
    • Gerry Murray Loading
    • Brian Wood
    • Linus Lai Loading
    • Wayne Kurtzman Loading
    • Ritu Jyoti Loading
    • Heather Hershey Loading
    • Amy Cravens Loading
    • Michelle Morgan Loading
    This IDC Market Perspective highlights the announcements at Salesforce's Dreamforce, held September 17-19, 2024, in San Francisco, California. The event was well attended with 45,000+ onsite. "Salesforce is striving to maintain its leadersh...
  • By:  Wayne Kurtzman Loading

    Zoom (NASDAQ: ZM) held its annual Zoomtopia event in San Jose, CA and online using Zoom Events on October 9 and 10, 2024. The company has successfully evolved and is now accelerating growth as an AI-first collaboration and communication pla...
  • By: 

    • Melinda-Carol Ballou Loading
    • Wayne Kurtzman Loading
    Last week, Smartsheet announced an agreement to be acquired by Blackstone and Vista Equity Partners for around $8.4 billion in cash. Upon closing the proposed transaction, Smartsheet will go private — the buyers would acquire all outstandin...
  • By:  Lewis Ward Loading

    At Meta Connect this week, Meta Platforms unveiled a new MR headset that launches next month, highlighted the ways that Meta AI and its underlying Llama LLM will interact with their XR products and other apps/services, and showed off its lo...
  • By:  Lewis Ward Loading

    This IDC Market Presentation was delivered on September 18, 2024, at the Hancock Symposium, a two-day event that's put on annually by Westminster College (in Fulton, Missouri).The audience was college students, and the content was geared to...
  • By: 

    • Mickey North Rizza Loading
    • Eric Newmark Loading
    • Holly Muscolino Loading
    • Simon Ellis Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Amy Loomis, Ph.D. Loading
    • Maureen Fleming Loading
    • Wayne Kurtzman Loading
    • Zachary Chertok Loading
    • Edyta Kosowska Loading
    • Amy Machado Loading
    This IDC Market Perspective provides a forward-looking view on the impact GenAI will have on enterprise software market revenue, as well as its effect on pricing, talent optimization, and corporate operating costs. These developments will b...
  • By:  Wayne Kurtzman Loading

    Salesforce (NYSE: CRM) held its annual Dreamforce conference with over 45,000 attendees at the Moscone Center in San Francisco, California, on September 17–19, 2024. Salesforce focused on the release of Agentforce — a suite of autonomous AI...

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