Outsourcing Team

Linus Lai

Vice President

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

New Research


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    • David Tapper Loading
    • Peter Marston Loading
    • Jason Bremner Loading
    • Francesca Ciarletta Loading
    • Ewa Zborowska Loading
    • Pushkaraksh Shanbhag Loading
    • Daniel Povis Loading
    • Satoshi Matsumoto Loading
    • Courtney Munroe Loading
    • Seiichiro Yoshii Loading
    • Takuya Uemura Loading
    • Jonathan Tullett Loading
    This IDC study provides a detailed view of IDC's taxonomy for the extraction market called managed cloud services (MCS) that incorporates IDC's five technology outsourcing services foundation markets and its relationship to the overall port...
  • By:  Linus Lai Loading

    This IDC Presentation provides a detailed analysis of the Australia and New Zealand (ANZ) IT services market and competitive landscape in 2023. It covers the market growth for business and digital strategy consulting, application services, ...
  • By:  David Tapper Loading

    This IDC Survey provides an overview of some of the U.S. results from IDC’s 2023 Worldwide Managed CloudView Survey of enterprises involving their use of managed cloud services. The U.S. portion of this study involved 400 respondents from U...
  • By:  David Tapper Loading

    This IDC Survey provides an overview of the worldwide results from IDC's 2023 Worldwide Managed Services Survey of enterprises involving enterprise expectations in using artificial intelligence (AI) with managed cloud services. This study i...
  • By:  David Tapper Loading

    This IDC Market Perspective provides insight into buyer expectations of the benefits and challenges when utilizing managed SPs to support client use of a multicloud operating model, which involves deployment of the same process (e.g., DevOp...
  • By: 

    • Lawrence Cheok Loading
    • Linus Lai Loading
    This Market Note highlights Boomi's announcement of Boomi AI features focusing on autonomous capabilities that help organizations streamline integration and automation processes. It discusses how Boomi's recent innovations simplify and acce...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 476 respondents from firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey: "D...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following two questions posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following two questions posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Gard Little Loading
    • Mukesh Dialani Loading
    • David Tapper Loading
    This IDC Tech Buyer Presentation provides an overview of the results from IDC's customer satisfaction award program, the IDC SaaS, Services, and Cloud CSAT Awards.This award program recognizes the leading software-as-a-service (SaaS) vendor...

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