Outsourcing Team

Linus Lai

Vice President

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

New Research


  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 185 respondents and firms with 1,000+ employees across 9 countries, and several major industries, as part of IDC's 2023 ServicesPath Survey: "Provider Charact...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 1,500 respondents and firms with 1,000+ employees across 6 countries, and several major industries, as part of IDC's 2023 Worldwide Managed CloudView Survey: ...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following two questions posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey...
  • By:  David Tapper Loading

    This IDC Market Perspective provides insight into the value enterprises place on using private and public clouds as part of hybrid cloud engagements and as part of using managed cloud services. This document also provides a strategy for man...
  • By:  David Tapper Loading

    This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing-managed services deals in 2023 as well as trending analysis of these deals for 2021–2023."There are fundamental shifts in enterprise buying patte...
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    • David Tapper Loading
    • Peter Marston Loading
    This IDC Market Perspective provides insight into 33 key industry benchmark metrics for managed SPs that compete in the managed public cloud services marketplace. Managed SPs can utilize these metrics to assess how well positioned they are ...
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    • Scott Tiazkun Loading
    • Heather Hershey Loading
    • Bill Latshaw Loading
    • David Tapper Loading
    • Jerry Silva Loading
    • Peter Marston Loading
    • Gaurav Verma Loading
    This IDC Market Perspective describes the key takeaways from the Infosys Analyst and Advisory Day event in Richardson, Texas, on March 7, 2024. The event focused on Infosys customers that deployed Infosys Cobalt (a set of cloud-based servic...
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    • Peter Marston Loading
    • Craig Robinson Loading
    • Leslie Rosenberg Loading
    • David Tapper Loading
    • Alison Brooks, Ph.D. Loading
    This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending NTT DATA's Analyst Day held January 17–18 in Plano, Texas. It encapsulates several sessions in which IDC heard from multiple speakers. The...
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    • Jevin Jensen Loading
    • Andrew Buss Loading
    • Shahin Hashim Loading
    • David Tapper Loading
    This IDC Perspective discusses artificial intelligence (AI) in IT operations and its ability to maximize the efficiency of the digital business. The transformative potential of AI and generative AI (GenAI) in IT operations and digital busin...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 1,500 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Cloud View Survey:...

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