Outsourcing Team
New Research
ANZ Digital Ecosystem Survey 2024: Changes in Sourcing, Budgets, Selection Criteria and Satisfaction
This IDC Survey uncovers shifts in sourcing priorities toward outsourced infrastructure, data, applications, and security services. Budgets are increasing, with the net difference between increasing and decreasing budgets 62% higher than la...
This IDC Market Presentation examines the impact of AI on organizations' digital business strategies and road maps. Digital technologies have become increasingly strategic for C-suite executives and pervasive across businesses, driving comp...
This IDC study delineates IDC's taxonomy for the security services market for 2024, categorizing it into three primary segments: professional security services, managed security services, and emerging security services. It outlines the expa...
This IDC Survey highlights the growing importance of cloud SPs and vendors in engaging with enterprises and government. End users seek higher assurances from their vendor partners in service lines, such as workspace services, cloud integrat...
This IDC Market Note describes the top themes discussed by PricewaterhouseCoopers's (PwC) leadership during the 2024 Analyst Day in Gurugram, May 9, 2024 and the impressions of IDC analysts who participated in the event."With eyes on India ...
This IDC Perspective lists the key takeaways from several analysts who attended EY's first worldwide analyst meeting in five years in San Francisco, April 15–16, all focused on the topic of rethinking EY. The meeting included a site visit t...
This IDC Survey based on IDC’s 2024 Australia/New Zealand (ANZ) Ecosystem Survey shows a remarkable shift in business priorities from cyber-resilience to an acceleration of customer experience (CX) and digital products, services, and experi...
This IDC Survey shows a remarkable shift from cyber-focused resiliency to an acceleration of customer experience and digital product, services, and experience innovation. Enterprises now are prioritising innovation and speed as new technolo...
This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2024–2028 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Fo...
This IDC Survey Spotlight highlights results from the following question posed to 185 respondents and firms with 1,000+ employees across 9 countries, and several major industries, as part of IDC's 2023 ServicesPath Survey: "Provider Charact...
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