Outsourcing Team

Linus Lai

Vice President

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

New Research


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    • Brian Wood
    These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven technology-oriented service categories, namely application testing/digital assurance/quality engineering services, digital busines...
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    • Nadia Ballard Loading
    • Nishant Bansal Loading
    • Jason Bremner Loading
    • Zachary Chertok Loading
    • Alison Close
    • Mukesh Dialani Loading
    • Sam Halwani
    • Jennifer Hamel Loading
    • Douglas Hayward Loading
    • Erin Hichman Loading
    • Bill Latshaw Loading
    • Gard Little Loading
    • Peter Marston Loading
    • Alicia Mokwa Loading
    • Abhishek Mukherjee Loading
    • Eric Newmark Loading
    • David Tapper Loading
    • Dan Versace Loading
    • Brian Wood
    These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven business-oriented service categories, namely business consulting services; customer care business process services; customer exper...
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    This IDC Market Presentation is an accompanying piece to the main IDC FutureScape: Worldwide Services 2024 Predictions ─ Asia/Pacific (Excluding Japan) Implications report. It provides specific recommendations for two tech vendor personas, ...
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    This IDC study provides IDC's top 10 predictions for worldwide services, particularly for Asia/Pacific (excluding Japan) (APEJ), for the next five years (2024‒2029). The document examines numerous topics such as generative AI (GenAI), envir...
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    This IDC FutureScape provides 10 predictions from 2024 to 2028 on important topics that characterise the digital business era, including the use of generative AI (GenAI) impacting many business units, new C-suite roles that will lead digita...
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    This IDC study examines the impact surrounding the digital business (DB) era we are now in. Spending on digital technologies is growing while traditional, nondigital spending is stagnating or even slightly dropping. ANZ CEOs, concerned with...
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    • Lawrence Cheok Loading
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    This IDC Presentation is an accompanying piece to IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions — APEJ Implications (IDC #AP50343823, December 2023). It provides specific recommendations for two roles within techno...
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    • Lawrence Cheok Loading
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    This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions (IDC #US50120323, October 2023). With the advent of the digital business er...
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    This IDC Survey is an examination of how IT and business leaders in Australia and New Zealand (ANZ) are navigating the potential impacts of generative AI (GenAI) on their organizations in the next 18 months in contrast to their global count...
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    This IDC Market Note discusses Rackspace Technology's analyst day held on October 18, 2023, in Boston.

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