Outsourcing Team

Linus Lai

Vice President

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

New Research


  • By:  Linus Lai Loading

    This IDC Survey Spotlight shines light on how enterprises think about expanding or consolidating their number of services providers (SPs), and why it is trending in that direction. While enterprises in both Australia/New Zealand (ANZ) indic...
  • By: 

    • Eric Newmark Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Mukesh Dialani Loading
    • David Tapper Loading
    This IDC Market Perspective investigates the competitive environment that has led to the erosion of services providers' strategic value. Services customers today want more for less, with less risk, faster proof of value, more risk sharing, ...
  • By: 

    • Nadia Ballard Loading
    • Alison Close
    • Nishant Bansal Loading
    • Dan Versace Loading
    • Alicia Mokwa Loading
    • Douglas Hayward Loading
    • Jennifer Hamel Loading
    • Zachary Chertok Loading
    • Eric Newmark Loading
    • Gard Little Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani
    • Bill Latshaw Loading
    • Brian Wood
    • Peter Marston Loading
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...
  • By:  David Tapper Loading

    This IDC study highlights how the landscape of managed SPs for managed cloud services is evolving as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market."Increased ...
  • By: 

    • David Tapper Loading
    • Ryan Caskey Loading
    This IDC Market Presentation provides survey findings from IDC's Managed Cloud View. IDC's Managed Cloud View consists of a series of documents that cover companies on their views and usage of managed cloud services involving public, priva...
  • By:  David Tapper Loading

    This IDC Market Perspective provides insight into buyer experience in working with public cloud providers spanning AWS, Azure, Google, IBM, and Alibaba as part of utilizing managed cloud services and the managed SPs supporting these public ...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Gard Little Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani
    • Alicia Mokwa Loading
    • Bill Latshaw Loading
    • Douglas Hayward Loading
    • Peter Marston Loading
    • Brian Wood
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Zachary Chertok Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Market Perspective provides clients of IDC's Services Path program with access to the Services Path 2023 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in...
  • By:  David Tapper Loading

    This IDC Survey provides an overview of the worldwide results from IDC's 2023 Worldwide Managed Services Survey of enterprises involving their spending intentions and dealmaking strategies for managed services. This document involved 476 re...
  • By: 

    • David Tapper Loading
    • Peter Marston Loading
    This IDC study represents a vendor assessment of providers offering managed public cloud services through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following question posed to 476 respondents from firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey: Co...

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