Asia/Pacific Software Team

Sandra Ng

Group Vice President and General Manager

Sungmin Jo

Research Analyst

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Chris Zhang

Research Director, IDC Asia/Pacific Software Research Group.

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Avneesh Saxena

Group Vice President, Domain Research Group, IDC Asia/Pacific

Supriya Deka

Research Manager

Gurpal Singh

Senior Research Manager

Shirley Tsai

Senior Research Manager

Daisy Wan

Market Analyst

Neha Gupta

Senior Research Manager

Abhishek Kumar

Associate Research Director

New Research


  • By: 

    • Sudhir Rajagopal Loading
    • Marc DeCastro Loading
    • Heather Hershey Loading
    • Roger Beharry Lall Loading
    • Abhishek Kumar Loading
    • Gerry Murray Loading
    • Aly Pinder Loading
    • Lou Reinemann Loading
    • Mary Wardley
    This IDC study presents 10 of the most urgent business and technology agenda areas for customer experience executives for 2025 and beyond."In the evolving landscape of customer experience, the true potential of generative AI will hinge on h...
  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Zachary Chertok Loading
    • Edyta Kosowska Loading
    • Heather Hershey Loading
    • Ashok Patel Loading
    • Patrick Reymann Loading
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. The AI everywhere digital world is upon us. Organizations continue to embrace its innovation along with dig...
  • By: 

    • Craig Powers
    • Tony Olvet Loading
    • Giulia Carosella Loading
    • Nupur Singh Andley Loading
    • Lapo Fioretti Loading
    • Neha Gupta Loading
    • Nancy Gohring Loading
    • Erin Hichman Loading
    • Linus Lai Loading
    • Martina Longo Loading
    • Ranjit Rajan Loading
    • Angela Vacca Loading
    This IDC study provides guidance for organizations to mature as digital businesses and transform their AI capabilities in the next five years. It also lays out IDC's vision for the 10 most important shifts that will occur within the digital...
  • By:  Neha Gupta Loading

    This Market Analysis Perspective (MAP) delivers a current state and outlook view of India IT services market. The MAP provides insights into current and future trends by the primary and foundation market segment of India's IT services marke...
  • By:  Abhishek Kumar Loading

    The IDC Playbook for Tech Marketing Leaders provides a concise current view of the Asia/Pacific (including Japan) (APJ) marketing technology (martech) market, the impact of current trends, the criteria for vendor selection, and guidance for...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This Market Note examines New Relic's AI-driven digital experience monitoring (DEM) solution, which provides extensive visibility and insights across all digital channels, allowing enterprises to improve user experiences and swiftly address...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    The IDC MarketScape report evaluates the 2024 Asia/Pacific low-code/no-code (LCNC) development platforms, highlighting the growing importance of these technologies in accelerating digital innovation and enhancing IT agility. The report unde...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the most important attributes of developer tools that Asia/Pacific organizations consider for their software development practices.Asia/Pacific is witnessing a technology boom with improved AI, novel appro...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    The IDC Perspective explores how AI, particularly GenAI, is revolutionizing software development by enhancing developer efficiency and productivity. It highlights the challenges of traditional workflows and the benefits of AI tools in autom...
  • By: 

    • Mickey North Rizza Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    • Hayley Sutherland Loading
    Organizations have struggled moving from legacy applications to modern SaaS and cloud-enabled systems. While the COVID-19 pandemic did much to change up the move to modern enterprise applications, the movement is still slow and continues to...

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