IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Gard Little Loading
    • Nadia Ballard Loading
    • Jason Bremner Loading
    • Alison Close
    • Dorothy Creamer Loading
    • Frank Della Rosa Loading
    • Jennifer Hamel Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Nimita Limaye Loading
    • Michael Townsend Loading
    • Craig Robinson Loading
    • Amy Loomis, Ph.D. Loading
    • Grace Trinidad Loading
    This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as...
  • By:  Alex Holtz Loading

    This IDC Perspective discusses cloud transition strategy, business cycle, and ecosystem architecture use cases for studio versus broadcast streaming services. The media and entertainment (M&E) industry in its transition to cloud service...
  • By: 

    • Erin Hichman Loading
    • Jennifer Hamel Loading
    • Gard Little Loading
    • Bill Latshaw Loading
    • Dan Versace Loading
    • Ananda Chakravarty Loading
    This IDC Market Perspective provides IDC’s views, learnings, perspectives, and advice after attending McKinsey’s global analyst summit held on September 18 and 19, 2023, in New York City. This document discusses touring the company’s Innova...
  • By:  Alex Holtz Loading

    This IDC PlanScape examines digital advertising as a managed service. "The media and entertainment (M&E) industry is now well on its way to cloud adoption, but navigating through its complexities to achieve targeted financial objectives...
  • By: 

    • Filippo Battaini Loading
    • Ornella Urso Loading
    • Sofia Poggi
    This IDC Market Presentation is based on the key findings from IDC Retail Insights' Global Retail Survey, 2023, which surveyed 840 retailers across 18 geographies worldwide. Retailers operate in an increasingly complex omni-channel environm...
  • By:  Ananda Chakravarty Loading

    This IDC study provides an assessment of the technologies in terms of their current evolution and technology tracks that are used to establish, understand, and engage with retail data, metrics, and analytics. This includes an overview of co...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC Market Presentation provides an Industry Conversation Handbook, which is designed to equip sales professionals with basic information concerning the retail industry to contact buyers with confidence. It provides a framework to spar...
  • By: 

    • Ornella Urso Loading
    • Filippo Battaini Loading
    This IDC Perspective analyzes how leading U.K.-based multicategory online retailer and flexible payments provider The Very Group conceived a data framework, the DNA, to leverage data for business improvement and continuous transformation. T...
  • By: 

    • Ornella Urso Loading
    • Cristiano Quattrini
    This IDC PeerScape explores how the rise of livestream shopping in the retail sector can profoundly impact consumer experience."Livestream shopping does not just sell products; it clearly represents a valuable step of the omni-channel and c...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC Survey Spotlight looks at data from IDC's 2023 Global Retail Operations Survey to determine which technology strategies retailers are using, by subvertical, to mitigate their most pressing pain points and store operations challenge...

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