IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Philip Carter Loading
    • Lynne Dunbrack Loading
    • Simon Ellis Loading
    • Leslie Hand Loading
    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Jerry Silva Loading
    • John Villali Loading
    • Ruthbea Yesner Loading
    This IDC Tech Buyer Presentation is a primer on the adoption of generative AI (GenAI) and the leading GenAI use cases for six key industry segments: finance, energy, manufacturing, health and life sciences, government, and retail. Prioritie...
  • By: 

    • Leslie Hand Loading
    • Margot Juros Loading
    • Anne Paris
    This IDC Perspective defines a framework for a modern technology "super platform" for the store that allows retailers to become more agile and able to innovate faster in their never-ending quest to improve business performance by better ser...
  • By:  Ornella Urso Loading

    This IDC Perspective features IDC Retail Insights' selection of retail and brands stories shared at the Oracle Retail Industry Forum (ORIF) event held in Vienna, Austria, on October 10 to 12, 2023. It shares Oracle's retail and consumer vis...
  • By:  Jordan K. Speer Loading

    This IDC Survey Spotlight reflects findings around the top challenges and benefits to implementing circularity into retail business.Sustainability and circularity play a significant role for all retail organizations, with a full 30.7% sayin...
  • By:  Dorothy Creamer Loading

    This IDC Survey Spotlight focuses on what technologies are most important when considering a potential cloud services provider. Increasingly, hospitality and travel enterprises describe cloud services providers as the most valuable partners...
  • By:  Jordan K. Speer Loading

    This IDC Survey, which presents the results of IDC's 2023 Global Retail Survey, is designed to provide insight into the landscape of today's apparel retailers, including their top challenges, current priorities, and drivers of change in the...
  • By:  Jordan K. Speer Loading

    This IDC MarketScape provides a vendor assessment for the worldwide order orchestration and fulfillment applications for retail market for 2023. Today's order orchestration and fulfillment is incredibly complex, and modern order orchestrati...
  • By:  Ananda Chakravarty Loading

    This IDC study provides an assessment of the principal retail merchandise operations management solutions and discusses what criteria are most important for companies to consider when selecting a vendor."Merchandising is complex and require...
  • By:  Alex Holtz Loading

    This IDC Market Glance discusses about the cloud back and middle office ecosystem for broadcast television streaming and identifies the cloud-based platform hierarchy and definitions by cloud-centric enterprise resource planning, workforce ...
  • By: 

    • Gard Little Loading
    • Nadia Ballard Loading
    • Jason Bremner Loading
    • Alison Close
    • Dorothy Creamer Loading
    • Frank Della Rosa Loading
    • Jennifer Hamel Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Nimita Limaye Loading
    • Michael Townsend Loading
    • Craig Robinson Loading
    • Amy Loomis, Ph.D. Loading
    • Grace Trinidad Loading
    This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as...

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