IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Margot Juros Loading

    This IDC study provides a comprehensive view and assessment of various digital and physical security technologies adopted by retailers to secure their operations in an omni-channel retail world and better prepare for the threats of the futu...
  • By:  Ananda Chakravarty Loading

    This IDC Perspective outlines the conditions that retailers must think through to ensure that their customer base, advertisers, is also receiving a fair value for the efficiencies of consumer data without breaking the bank. While brands and...
  • By: 

    • Leslie Hand Loading
    • Margot Juros Loading
    • Anne Paris
    • Nigel Wallis Loading
    This IDC Market Presentation serves as our regional Industry Buyers Handbook, which helps technology vendors understand what drives buyers within the North American retail industry during their technology purchasing decisions. Vendors can u...
  • By: 

    • Travis Eide Loading
    • Simon Ellis Loading
    This IDC study discusses the forecast for the worldwide supply chain logistics and transportation management applications software market. Off good performance in 2022, this market is expected to see strong growth through 2027 as organizati...
  • By: 

    • Eric Thompson Loading
    • Simon Ellis Loading
    This IDC study discusses the forecast for the worldwide supply chain planning applications market. Off good growth 2022, this market is expected to see a continuation of that growth through 2027 as organizations look to both better optimize...
  • By: 

    • Simon Ellis Loading
    • Roderick Gaines
    • Eric Thompson Loading
    • Jordan K. Speer Loading
    • Travis Eide Loading
    This IDC study discusses the forecast for the worldwide supply chain management applications market. Post-pandemic, this market is expected to see good growth through 2027 as organizations look to better optimize their supply chain operatio...
  • By:  Simon Ellis Loading

    This IDC study uses the IDC MarketScape model to assess several providers participating in the worldwide multi-enterprise supply chain commerce network market. The IDC MarketScape is an evaluation based on a comprehensive framework and a se...
  • By: 

    • Roderick Gaines
    • Simon Ellis Loading
    This IDC study discusses the forecast for the worldwide supply chain warehousing and inventory management applications software market. Off good growth in 2022, this market is expected to see a continuation of that growth through 2027 as or...
  • By:  Dorothy Creamer Loading

    This IDC study assesses the capabilities and strategies of global services providers with a range of offerings for omni-channel guest experiences in the hospitality, dining, and travel sectors. Key to this evaluation is assessing how IT buy...
  • By: 

    • Philip Carter Loading
    • Lynne Dunbrack Loading
    • Simon Ellis Loading
    • Leslie Hand Loading
    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Jerry Silva Loading
    • John Villali Loading
    • Ruthbea Yesner Loading
    This IDC Tech Buyer Presentation is a primer on the adoption of generative AI (GenAI) and the leading GenAI use cases for six key industry segments: finance, energy, manufacturing, health and life sciences, government, and retail. Prioritie...

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