IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Bill Latshaw Loading
    • Leslie Hand Loading
    • Aly Pinder Loading
    • Brian Wood
    This IDC Market Perspective describes the leading impressions of IDC analysts who participated in the Infosys Analyst Days event held in San Diego on September 14–15, 2023, where the company presented a breadth of topics meant to update ana...
  • By:  Jordan K. Speer Loading

    This IDC Tech Buyer Survey Spotlight takes a look at the top benefits accruing to retailers, addresses the challenges to achieving circularity, and identifies some of the top attributes that retailers have found relevant in engaging credibl...
  • By:  Ornella Urso Loading

    This IDC Perspective presents key insights into and strategic considerations regarding retail CX from NRF24. The NRF Retail Big Show 2024 emphasized the growing role of AI and GenAI in the retail industry, confirming future-looking trends t...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC PeerScape looks at how leading retail brands have been successfully using frontline workforce engagement technology to retain, train, and empower their employees and solve operational problems. Retailers should use this document to...
  • By: 

    • Sofia Poggi
    • Cristiano Quattrini Loading
    • Filippo Battaini Loading
    "In the digital world, immersive technologies are dramatically affecting the retail landscape. Today, the digital presence of retailers influences customer perceptions and decision making as much as in-store product layouts," said Sofia Pog...
  • By: 

    • Giulia Carosella Loading
    • Carla Arend Loading
    • Duncan Brown Loading
    • Ornella Urso Loading
    • Neil Ward-Dutton Loading
    This IDC Market Perspective discusses some of the key highlights from the AWS re:Invent global conference that took place in Las Vegas. "AWS' commitment to keep innovating in the AI-everywhere chapter was evident at re:Invent, co-developing...
  • By: 

    • Filippo Battaini Loading
    • Cristiano Quattrini Loading
    This IDC Market Presentation provides technology vendors with better understanding of the buying personas in the retail apparel, footwear, and accessories vertical sector.This presentation aims at answering the following questions:Who are t...
  • By: 

    • Roger Beharry Lall Loading
    • Ananda Chakravarty Loading
    • Alex Holtz Loading
    This IDC Survey offers insights into the expanding retail media network (RMN) landscape from the perspective of advertisers, drawing from IDC's Retail Media Network Survey conducted in May 2023. Analyzing results from a global survey encomp...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi
    This IDC Survey Spotlight highlights strategies and preparations by retailers in anticipation of the prospective EU Digital Product Passport (DPP) regulation. This regulation is expected to apply to specific categories of consumer products,...
  • By: 

    • Ornella Urso Loading
    • Filippo Battaini Loading
    • Sofia Poggi
    • Cristiano Quattrini
    This IDC Market Presentation provides an overview of the key observable trends in the European Retail Market for the year 2024. It highlights the current business challenges and priorities of retailers while delving into their investment pl...

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