IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Margot Juros Loading

    This IDC Market Presentation highlights key findings and insights regarding a noticeable shift by retailers in their approach to digital infrastructure, including cloud, edge, and network connectivity, with new investments and rethinking of...
  • By: 

    • Aaron Press Loading
    • Maria Adele Di Comite Loading
    • Heather Hershey Loading
    • Margot Juros Loading
    • Raymond Pucci Loading
    • Tom Zink Loading
    • Dr. Ashish Kakar Loading
    This IDC study presents 10 predictions relevant to the payments industry. Each prediction is shaped by a common set of key drivers and provides a planning tool for technology leaders and their line-of-business (LOB) counterparts to use in t...
  • By: 

    • Eric Thompson Loading
    • Simon Ellis Loading
    • Roderick Gaines
    • Travis Eide Loading
    • Jordan K. Speer Loading
    • Aly Pinder Loading
    This IDC study provides companies across all industries with the top 10 predictions and underlying drivers that we expect to impact IT investments in supply chains in 2024 and beyond. Technology leaders and their counterparts in the line-of...
  • By: 

    • Diego Anesini Loading
    • Rob Brothers Loading
    • Zachary Chertok Loading
    • Ruthbea Yesner Loading
    • Amy Cravens Loading
    • Joe Dignan Loading
    • Eren Eser Loading
    • Melvie Espejo Loading
    • Carlos Gonzalez Loading
    • Sean Graham Loading
    • Katharina Grimme Loading
    • Heather Hershey Loading
    • Zuzana Kovacova Loading
    • Stephanie Krishnan Loading
    • Gentaro Yuki Loading
    • Vladimir Kroa Loading
    • Sandeep Mukunda Loading
    • Reid Paquin Loading
    • Aly Pinder Loading
    • Curtis Price Loading
    • Patrick Reymann Loading
    • Angela Salmeron Loading
    • Ko Shikita Loading
    • Jordan K. Speer Loading
    • Bjoern Stengel Loading
    • Grace Trinidad Loading
    • Dan Versace Loading
    • John Villali Loading
    • Jim Westcott Loading
    • Susan G. Middleton
    This IDC study presents the top 10 predictions for sustainability/ESG for 2024."Worldwide, organizations are feeling the pressure to respond to changing sustainability requirements and new regulatory environments. They are doing this at dif...
  • By:  Dorothy Creamer Loading

    This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2024."Hospitality, dining, and travel has experienced rapid return of demand while grappling with unforeseen — and some seen before — challeng...
  • By: 

    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Leslie Hand Loading
    • Ornella Urso Loading
    • Margot Juros Loading
    • Sofia Poggi
    • Jordan K. Speer Loading
    • Anne Paris
    This IDC study provides IDC's top 10 predictions for the retail industry in 2024.Leslie Hand, group vice president, IDC Retail and Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfolios — they...
  • By: 

    • Jeffrey Hojlo Loading
    • Massimiliano Claps Loading
    • Shari Lava Loading
    • Anielle Guedes
    • Stephanie Krishnan Loading
    • Lynne Dunbrack Loading
    • Jerry Silva Loading
    • Leslie Hand Loading
    This IDC study provides IDC's top 10 predictions for future of industry ecosystems."The move to more open, extended, pan-industry ecosystems is the next phase of digital transformation. Organizations continue to recognize that innovation is...
  • By:  Ornella Urso Loading

    This IDC TechBrief provides IT leaders and customer experience (CX) lines of business with an executive snapshot of customer data platform (CDP) technology, offering basic working knowledge of the concept, urgency of retailers' investments,...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC Tech Buyer Presentation presented at the October 18, 2023, Retail Leadership Conference offers IDC Retail Insights Group Vice President Leslie Hand's current (October 2023) take on how retailers should think about their strategic t...
  • By:  Filippo Battaini Loading

    This IDC Survey Spotlight shows the status of adoption of different types of commerce platform architectures: monolithic/full stack, composable front end and monolithic back end (hybrid), and fully headless and modular. Based on results fro...

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