IDC Government Insights Team

Hongyu Cheng

Senior Research Analyst

Jifeng SUN

Associate Research Director

Alan Webber

Program Vice President, National Security, Defense, and Intelligence (D&I)

Massimiliano Claps

Research Director

Sandeep Mukunda

Research Manager, Digital Automotive and Transportation Strategi

Janice Jin

Research Manager

Alison Brooks, Ph.D.

Research Vice President – Worldwide Public Safety

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Ruthbea Yesner

Vice President, Government Insights, Education and Smart Cities

Aaron Walker

Research Manager, Government Trust and Resiliency Strategy

Leon Xiao

Senior Research Manager, Vertical Industry Research and Consulting, IDC China

Jebin George

Senior Research Manager, Software, Cloud, and Industry Transformation, IDC MEA

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Joe Dignan

European Head, IDC Government Insights

Louisa Barker

Senior Research Manager, IDC Government Insights, Europe

Matthew Leger

Senior Research Manager, IDC Worldwide Education Digital Strategies

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Matthew Leger Loading
    • Ruthbea Yesner Loading
    • Aaron Walker Loading
    • Sandeep Mukunda Loading
    This IDC Market Note analyzes the third annual Google Public Sector Summit held in October 2024, Washington, D.C. The 2024 Google Public Sector Summit highlighted the potential of AI to transform government services. Key announcements inclu...
  • By: 

    • Jifeng SUN Loading
    • Janice Jin Loading
    • Hongyu Cheng Loading
    本次IDC研究使用IDC TechScape模型对中国智慧城市市场进行了系统化的评估与分析。IDC TechScape模型将智慧城市技术分成了变革型技术、主导型技术和机会型技术三大类,并对不同智慧城市技术的发展阶段进行了可视化展示。根据市场调研结果,细致分析了不同技术的部署情况、部署风险、市场热度、技术优劣势等内容,并针对每一项技术给出了推荐厂商名录,帮助最终用户在了解技术发展阶段和内容的同时更好地选择合适的技术服务提供商,从而赋能政府的智慧城市建设。“技术的持续发展在改变城...
  • By:  Massimiliano Claps Loading

    This IDC Survey analyzes the approach to technology that passenger transportation companies are taking. Transportation companies take an incremental approach to innovation, by transforming internal processes, collaborating with the ecosyste...
  • By:  Massimiliano Claps Loading

    This IDC Survey analyzes the ICT solutions that passenger transportation companies are investing in. Transportation companies are investing in ICT solutions to support both product innovation and passenger experience, such as pricing and ti...
  • By: 

    • Ruthbea Yesner Loading
    • Louisa Barker Loading
    • Alison Brooks, Ph.D. Loading
    • Joe Dignan Loading
    • Sandeep Mukunda Loading
    • Ravikant Sharma Loading
    • Aaron Walker Loading
    This IDC study provides IDC's top 10 predictions for Smart, Sustainable Cities and Communities."Smart Cities and Communities globally are innovating at new levels, in some cases, leading the adoption of GenAI to access much-needed, easy-to-...
  • By:  Jifeng SUN Loading

    本IDC研究对中国政务大模型及应用技术供应商进行技术评估,旨在评估厂商在政务大模型市场的业务、技术、服务的能力,本研究同时探讨了政务大模型市场现状、未来展望,以及对技术供应商的建议。“当前,随着政务领域大模型的快速发展,其在政务服务、城市管理和政府办公等方面的应用日益广泛,显著提升了治理效能和服务质量。这得益于政策的支持以及企业的积极参与,促进了技术在政务领域的深入应用。然而,随之而来的一系列挑战也不容忽视,包括数据安全与个人隐私保护、内容的准确性保证、统一的技术标准与规范,...
  • By:  Matthew Leger Loading

    This IDC study is a vendor assessment of the 2024 North America higher education SaaS and cloud-enabled ERP applications market. The vendors and solutions included in this study are Anthology, Ellucian (Banner SaaS), Ellucian (Colleague Saa...
  • By: 

    • Alan Webber Loading
    • Adam Resnick Loading
    • Aly Pinder Loading
    • Tapan Patel Loading
    • Robert Parker Loading
    • Gerry Murray Loading
    • Brian Wood
    • Linus Lai Loading
    • Wayne Kurtzman Loading
    • Ritu Jyoti Loading
    • Heather Hershey Loading
    • Amy Cravens Loading
    • Michelle Morgan Loading
    This IDC Market Perspective highlights the announcements at Salesforce's Dreamforce, held September 17-19, 2024, in San Francisco, California. The event was well attended with 45,000+ onsite. "Salesforce is striving to maintain its leadersh...
  • By: 

    • Massimiliano Claps Loading
    • Sandeep Mukunda Loading
    IDC Innovators are emerging vendors with annual revenues under $100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators document profiles vendors that provide ...
  • By:  Matthew Leger Loading

    This IDC Perspective identifies some of the leading challenges in creating supportive environments. Enhancing student success efforts and addressing the mental health and well-being crisis in education are at the top of educators' minds aro...

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