Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • Nancy Gohring Loading
    • Al Gillen
    • Mickey North Rizza Loading
    • Gina Smith, PhD Loading
    • Kevin Permenter Loading
    • John O'Brien
    • George Mironescu Loading
    • Jim Mercer Loading
    • Peter Marston Loading
    • Gard Little Loading
    • Chris Zhang Loading
    • Linus Lai Loading
    • Lara Greden Loading
    • Arnal Dayaratna Loading
    • Gary Chen Loading
    • Juliana Beauvais
    • Melinda-Carol Ballou Loading
    • Lizzie Li Loading
    • Jennifer Thomson Loading
    • Mark Thomason
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2022 and beyond. "One notable impact of the COVID-19 pandemic is that many enterprises now recognize that their ability to build innovative digital pr...
  • By: 

    • Giulia Carosella Loading
    • Serge Findling
    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez Loading
    • Gard Little Loading
    • Adelaide O'Brien
    • Robert Parker Loading
    • Joseph C. Pucciarelli
    • Yukiharu Yorifuji Loading
    This IDC study provides IDC's top 10 predictions for digital transformation for 2022."Direct digital transformation (DX) investment growth rates are accelerating, up to 16.5% CAGR for 2022-2024. This is an increase of one full percentage po...
  • By: 

    • Chandana Gopal
    • Dr. Chris Marshall Loading
    • Dan Vesset Loading
    • Neil Ward-Dutton Loading
    • Jennifer Hamel Loading
    • Ritu Jyoti Loading
    • Peter Rutten Loading
    • Carl W. Olofson Loading
    • John Rydning
    • Shane Rau
    • Jon Duke
    This IDC study provides IDC's 2022 top 10 predictions for enterprise intelligence trends, encompassing topics of decision making and knowledge gathering, automation, and data culture."Predictions in this IDC FutureScape detail key trends th...
  • By: 

    • Al Gillen
    • Melinda-Carol Ballou Loading
    • Arnal Dayaratna Loading
    • Maureen Fleming Loading
    • Lara Greden Loading
    • Mitsuhiro Iriya
    • Jevin Jensen Loading
    • Chris Zhang Loading
    • Linus Lai Loading
    • Jim Mercer Loading
    • George Mironescu Loading
    • Katie Norton Loading
    • John O'Brien
    • Gina Smith, PhD Loading
    • Jennifer Thomson Loading
    • Peter Marston Loading
    This IDC study provides IDC's top 10 predictions for developers and DevOps for 2022 and beyond."Developers and DevOps professionals continue to be in the hot seat as their organizations or their customers demand that convenient and user-fri...
  • By: 

    • Rick Villars Loading
    • Sandra Ng Loading
    • Alan Webber Loading
    • Amita Potnis
    • Amy Loomis, Ph.D. Loading
    • Holly Muscolino Loading
    • Paul Hughes Loading
    • Jeffrey Hojlo Loading
    • Mary Johnston Turner Loading
    • Dave McCarthy Loading
    • Susan G. Middleton
    • Lara Greden Loading
    • Chandana Gopal
    • Nancy Gohring Loading
    • Al Gillen
    • George Mironescu Loading
    • Carla Arend Loading
    • Leif Eriksen
    • Robert Parker Loading
    • Thomas Meyer Loading
    • Philip Carter Loading
    • Meredith Whalen Loading
    • Tom Mainelli Loading
    • Serge Findling
    • Avneesh Saxena Loading
    This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise IT teams face as they define, build, and govern the technologies ...
  • By: 

    • Rob Brothers Loading
    • Elaina Stergiades Loading
    This IDC Perspective discusses the enterprises' need to keep downtime at a minimum. Public cloud or on-premises mission-critical applications and environments as a whole need to be supported differently than they have in the past."Workloads...
  • By:  Jennifer Hamel Loading

    This IDC Tech Buyer Presentation outlines five key attributes driving successful use of artificial intelligence (AI) services, based on data from IDC's 2021 Artificial Intelligence Services Buyer Perception Survey. This presentation provide...
  • By: 

    • Curtis Price Loading
    • Christina Richmond
    • Craig Robinson Loading
    • Philip D. Harris, CISSP, CCSK Loading
    This IDC study describes breach attack simulation (BAS) services, an increasingly crucial component of professional and managed security services."Organizations that adopt BAS services are enhancing their breach prevention," says Craig Robi...
  • By:  Peter Marston Loading

    This IDC Perspective provides feedback from Fortune 2000 organizations on the top criteria they utilized to select partners for their application modernization initiatives. IDC conducted nearly two dozen in-depth telephone interviews with v...
  • By: 

    • Ashish Nadkarni Loading
    • Peter Rutten Loading
    • Kuba Stolarski Loading
    • Dave McCarthy Loading
    This IDC Market Presentation was delivered to IDC infrastructure clients and represents the state of confidential computing from an infrastructure platforms and systems and infrastructure-as-a-service (IaaS) perspective. Even though the mar...

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