Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By:  Peter Marston Loading

    This IDC Survey provides senior IT leaders with survey data, collected in December 2020, that illustrates companies' interests and priorities for application modernization. IDC's Intelligent Application Services practice conducted this surv...
  • By: 

    • Al Gillen
    • David Schubmehl Loading
    • Jim Mercer Loading
    • Mary Johnston Turner Loading
    • Dave McCarthy Loading
    • Gary Chen Loading
    • Brad Casemore
    • Sriram Subramanian
    This IDC Perspective looks at five open source software project areas that have the potential to impact the industry broadly: Kubernetes, observability, natural language processing, continuous delivery enhancements, and a new Linux kernel t...
  • By:  Gard Little Loading

    This IDC Perspective gives IT buyers insights about the professional services ambitions of AWS, Microsoft, and Google. Advice is given for using them, and their associated implementation services partners, for maximum benefit. "AWS, Microso...
  • By: 

    • Deepak Mohan
    • Brad Casemore
    • Larry Carvalho
    • Stacy Crook
    • Carla Arend Loading
    • Frank Della Rosa Loading
    • Mary Johnston Turner Loading
    • Andrew Smith
    • Daphne Chung Loading
    • Dave McCarthy Loading
    • Mickey North Rizza Loading
    • Stephen Elliot Loading
    • Adelaide O'Brien
    • Carl W. Olofson Loading
    • Satoshi Matsumoto Loading
    • Michelle Bailey
    • Megha Kumar Loading
    • Ashish Nadkarni Loading
    • Eric Newmark Loading
    • David Tapper Loading
    • Thomas Zhou Loading
    • Matthew Eastwood Loading
    • Rick Villars Loading
    This IDC study provides 10 predictions for the cloud market."The disruption and uncertainty of the past year have underscored the benefits of resilient and flexible IT and accelerated investments toward an agile digital foundation," said De...
  • By: 

    • Rajnish Arora
    • Andrew Buss Loading
    • Shawn P. McCarthy
    • Rick Villars Loading
    • Susan G. Middleton
    • Dave McCarthy Loading
    • Jennifer Cooke Loading
    • Elaina Stergiades Loading
    • Deepak Mohan
    • Pam Miller
    • Rory Duncan
    This IDC Perspective discusses the implications of ubiquitous infrastructure deployment when it comes to the future of digital infrastructure, expanded upon by a global team of IDC analysts. We focus on major expansions in deployment option...
  • By: 

    • Rick Villars Loading
    • Rajnish Arora
    • Eric Burgener
    • Andrew Buss Loading
    • Brad Casemore
    • Rory Duncan
    • Stephen Elliot Loading
    • Phil Goodwin Loading
    • Jeff Janukowicz Loading
    • Mary Johnston Turner Loading
    • Shawn P. McCarthy
    • Pam Miller
    • Deepak Mohan
    • Dave Pearson Loading
    • Elaina Stergiades Loading
    This IDC Perspective discusses the future of digital infrastructure as defined by a global team of IDC analysts. The emerging digital infrastructure ecosystem is built on increasingly cloud-centric technologies, more ubiquitous deployment o...
  • By: 

    • Al Gillen
    • Elaina Stergiades Loading
    IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles Quansight, Tidelift, and xs:code i...
  • By: 

    • Rob Brothers Loading
    • Elaina Stergiades Loading
    This IDC Perspective discusses the enterprises' need to keep downtime out of a mission-critical environment. Complex mission-critical applications and IT environments as a whole need to be supported differently than they have in the past."M...
  • By:  Gard Little Loading

    This IDC Perspective analyzes NTT DATA's strategy and operations outside of Japan. Beyond corporate strategy, NTT DATA's culture and ecosystemic activities are analyzed."NTT DATA already has a majority of its service professionals outside o...
  • By:  Gard Little Loading

    This IDC Perspective analyzes the professional services implications for end-user organizations as they move to establish their own software-based digital innovation factories. Using Denmark-based Saxo Bank as a case study, both the technic...

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