Outsourcing Team

Linus Lai

Vice President

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

New Research


  • By: 

    • Craig Powers
    • Tony Olvet Loading
    • Giulia Carosella Loading
    • Nupur Singh Andley Loading
    • Lapo Fioretti Loading
    • Neha Gupta Loading
    • Nancy Gohring Loading
    • Erin Hichman Loading
    • Linus Lai Loading
    • Martina Longo Loading
    • Ranjit Rajan Loading
    • Angela Vacca Loading
    This IDC study provides guidance for organizations to mature as digital businesses and transform their AI capabilities in the next five years. It also lays out IDC's vision for the 10 most important shifts that will occur within the digital...
  • By:  Linus Lai Loading

    The Australia and New Zealand (ANZ) IT market is projected to grow significantly from US$75.7 billion in 2023 to US$106.4 billion by 2028, driven by digital transformation (DX), economic recovery, and advanced technology adoption. The key s...
  • By: 

    • Grace Trinidad Loading
    • Frank Dickson Loading
    • Christopher Rodriguez Loading
    • Sakshi Grover Loading
    • Craig Robinson Loading
    • Michelle Abraham Loading
    • Jennifer Glenn Loading
    • Linus Lai Loading
    • Mark Child Loading
    • Dan Versace Loading
    • Bjoern Stengel Loading
    • Ryan O’Leary Loading
    • Ralf Helkenberg Loading
    • Yesim Arac Ozturk Loading
    • Mike Jude Loading
    This IDC study presents the top 10 security and trust predictions in 2025 and beyond."We are at an important inflection point in the transparency of digital products. Bills of materials (BOMs), evidentiary requirements, digital sovereignty,...
  • By:  David Tapper Loading

    This IDC Market Presentation provides findings from IDC’s 2024 Managed Cloud View Survey. It also provides a detailed analysis of the value that enterprises and organizations have experienced in using the five major public cloud providers (...
  • By: 

    • Alan Webber Loading
    • Adam Resnick Loading
    • Aly Pinder Loading
    • Tapan Patel Loading
    • Robert Parker Loading
    • Gerry Murray Loading
    • Brian Wood
    • Linus Lai Loading
    • Wayne Kurtzman Loading
    • Ritu Jyoti Loading
    • Heather Hershey Loading
    • Amy Cravens Loading
    • Michelle Morgan Loading
    This IDC Market Perspective highlights the announcements at Salesforce's Dreamforce, held September 17-19, 2024, in San Francisco, California. The event was well attended with 45,000+ onsite. "Salesforce is striving to maintain its leadersh...
  • By: 

    • Linus Lai Loading
    • Cathy Huang Loading
    This Market Perspective captures the key takeaways from the IBM Analyst Insights 2024 event in Singapore, highlighting IBM's strategic focus on hybrid and AI technologies, emphasizing its differentiation through AI integration in consulting...
  • By: 

    • Gard Little Loading
    • Bill Latshaw Loading
    • Brian Wood
    • Peter Marston Loading
    • Leslie Rosenberg Loading
    • David Tapper Loading
    • Courtney Munroe Loading
    • Rob Brothers Loading
    • Elaina Stergiades Loading
    • Gina Smith, PhD Loading
    • Abhishek Mukherjee Loading
    • Mukesh Dialani Loading
    • Linus Lai Loading
    • Cathy Huang Loading
    This IDC Market Perspective addresses the impacts of AI and GenAI on IDC's services markets, allowing service providers to understand the opportunities and challenges in delivering services in the current environment."AI and generative AI w...
  • By:  David Tapper Loading

    This IDC Market Presentation provides an executive summary of the worldwide findings for IDC's 2024 Managed Cloud View Survey. This survey involved polling more than 1,500 organizations, which included both IT and LOB respondents, across 6 ...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from a question posed to 185 respondents and firms with 1,000+ employees across 9 countries and a wide range of industries, as part of IDC's 2023 Worldwide Services Path Survey. The question was:...
  • By:  David Tapper Loading

    This IDC Market Perspective discusses the worldwide managed cloud services deal penetration in the IT outsourcing (ITO) services market for 2019–2023."The collective impact of changing customer needs and sourcing strategies as well as incre...

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