Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the challenges faced by Asia/Pacific organizations when implementing AIOps practices. AI observability is becoming more popular in Asia/Pacific, where there is a greater need for tools and best practices f...
  • By: 

    • Rick Villars Loading
    • Meredith Whalen Loading
    • Sandra Ng Loading
    • Lapo Fioretti Loading
    • Amy Loomis, Ph.D. Loading
    • Mickey North Rizza Loading
    • Duncan Brown Loading
    • Nancy Gohring Loading
    • David Schubmehl Loading
    • Stewart Bond Loading
    • Neil Ward-Dutton Loading
    • Mary Johnston Turner Loading
    This IDC Tech Buyer Presentation provides insights from several presentations that IDC delivered at CIO forums/roundtables as well as in meetings with tech industry leaders in the summer of 2024. They focused on the barriers to greater roll...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study is an update to the 2021 maturity assessment benchmark for small and medium-sized businesses (SMBs) (fewer than 500 employees). This year the study has been expanded to include the midmarket segment (500–999 employees) and co...
  • By:  Shouvik Nag Loading

    This IDC Presentation provides a detailed analysis of the market and competitive landscape in cloud services and software technology in Australia and New Zealand (ANZ) in 2023. It covers revenue snapshots for infrastructure as a service (Ia...
  • By:  Rijo George Thomas Loading

    This IDC study uses the IDC MarketScape model to provide an assessment of service providers participating in the SAP implementation services market with specific offerings and capabilities in the segment. It discusses both the quantitative ...
  • By: 

    • Mickey North Rizza Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Robert Parker Loading
    SAP recently announced its 2Q24 results. All results discussed in the document will be non-IFRS, unless otherwise specified. In addition, all SAP numbers noted are constant currency for changes year to year. The 2Q24 financials show cloud a...
  • By: 

    • Rijo George Thomas Loading
    • Christian Fam
    • Linus Lai Loading
    • Pushkaraksh Shanbhag Loading
    This Market Note describes the top themes discussed by HCL Technologies’ (HCLTech) leadership and the impressions of several IDC analysts who participated in the event. HCLTech held its 2024 Analyst Day in Syndey on May 20, 2024 and present...
  • By: 

    • David Tapper Loading
    • Peter Marston Loading
    • Courtney Munroe Loading
    • Jason Bremner Loading
    • Daniel Povis Loading
    • Francesca Ciarletta Loading
    • Ewa Zborowska Loading
    • Jonathan Tullett Loading
    • Pushkaraksh Shanbhag Loading
    • Satoshi Matsumoto Loading
    • Takuya Uemura Loading
    • Seiichiro Yoshii Loading
    • Sreenivas Duvvuri Venkata Loading
    This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2024–2028 forecast period. IDC views managed cloud services as an extraction view of IDC's technolo...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Sales Leaders provides a comprehensive current state view of the Asia/Pacific AI operations (AIOps) and observability market, along with insights on trends, adoption in the region, current challenges, and guidance...
  • By:  Pushkaraksh Shanbhag Loading

    This IDC Survey presents insights from IDC's 2024 Future Enterprise Resiliency and Spending Survey, Wave 1. The document asked IT decision makers worldwide to understand the implications of issues related to generative AI (GenAI) awareness,...

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