Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Sales Leaders provides a comprehensive current state view of the Asia/Pacific AI operations (AIOps) and observability market, along with insights on trends, adoption in the region, current challenges, and guidance...
  • By:  Linus Lai Loading

    This IDC Survey uncovers shifts in sourcing priorities toward outsourced infrastructure, data, applications, and security services. Budgets are increasing, with the net difference between increasing and decreasing budgets 62% higher than la...
  • By:  Neha Gupta Loading

    This IDC Playbook for Tech Marketing Leaders highlights how India enterprises can maximize their business potential through generative AI (GenAI). It provides the current state view of a market, insight into the impact of future trends, and...
  • By: 

    • Cathy Huang Loading
    • Craig Robinson Loading
    • Scott Tiazkun Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Richard Thurston Loading
    • Frank Dickson Loading
    • Emanuel Figueroa Loading
    • Shilpi Handa Loading
    • Linus Lai Loading
    • Christian Fam
    • James Wang Loading
    This IDC study delineates IDC's taxonomy for the security services market for 2024, categorizing it into three primary segments: professional security services, managed security services, and emerging security services. It outlines the expa...
  • By: 

    • Giulia Carosella Loading
    • Linus Lai Loading
    • Craig Powers
    This IDC Market Presentation examines the impact of AI on organizations' digital business strategies and road maps. Digital technologies have become increasingly strategic for C-suite executives and pervasive across businesses, driving comp...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the key performance indicators (KPIs) used to assess the effectiveness of DevSecOps activities among Asia/Pacific enterprises.IDC’s 2023 Asia/Pacific Software Survey shows that about 49% of the surveyed en...
  • By:  Linus Lai Loading

    This IDC Survey highlights the growing importance of cloud SPs and vendors in engaging with enterprises and government. End users seek higher assurances from their vendor partners in service lines, such as workspace services, cloud integrat...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey seeks insight into the most important topics facing enterprises that use xOps tools, including adoption trends, driving factors, and impact of these across software development. The survey delves into the scaling of DevOps, ...
  • By:  Pushkaraksh Shanbhag Loading

    This IDC Perspective covers the digital infrastructure modernization journey undertaken by AXA Hong Kong and Macau as it sought to build an infrastructure foundation that could support its vision of "Customer First, One AXA." AXA’s transfor...
  • By:  Franco Chiam Loading

    This IDC Market Note showcases the select customer success stories from Oracle. The Oracle CloudWorld Tour in Singapore held on April 16, 2024 is a conference showcasing the innovation and technology around Oracle technology platforms and s...

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