Telecommunications Team

Kresimir Alic

Research Director, Worldwide Telecom Services

Simon Baker

Senior Research Director, Mobile Phone Devices, IDC EMEA

Takashi Manabe

Senior Research Director, Software/Service Solutions, Data & Analytics, IDC Japan

Yoko Ono

Research Manager, Software & Services, Research, IDC Japan

Swathi Arunaa

Senior Research Analyst

Pahul Singh

Sr. Research Analyst, Mobile and IoT Communications Services

Franco Chiam

Vice President

John Byrne

Research Vice President, Communications Service Provider Operations and Monetization

Kenichi Kusano

Senior Research Director, Infrastructure & Devices, Research, IDC Japan

John Gole

Research Director, European IoT Practice

Abhishek Mukherjee

Associate Research Manager, Digital Engineering and Operational Technology Services

Curtis Price

Program Vice President, Infrastructure Services

Courtney Munroe

Research Vice President, Worldwide Telecommunications Research

Avinash Naga

Research Manager, Cloud Communications & Data Center Services

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Jan Hein Bakkers

Senior Research Director, European Infrastructure and Telecoms

James Eibisch

Research Director, EMEA Telecoms and Networking

Jitesh Bhayani

Research Vice President, WW Telecommunications Services

Kai Cui

Associate Research Director

Peter Chahal

Research Director, Worldwide Telecommunications Services and Strategies

Hugh Ujhazy

Vice President, IoT and Telecommunications

Nikhil Batra

Senior Research Director

Paul Hughes

Research Director, Future of Connectedness

Wiji Gedera

Senior Research Analyst

Jitesh Gera

Research Manager, Unified Communications and Collaboration (UC&C)

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Yuri Cui

Senior Research Manager

New Research


  • By: 

    • Lily Li Loading
    • Yuri Cui Loading
    • Kai Cui Loading
    China's 14th Five-Year Plan for the development of the robot industry proposes that by 2025, China will have become the hub for global robot technology innovation, a center for high-end manufacturing, and a new frontier for integrated appli...
  • By: 

    • Yuri Cui Loading
    • Kai Cui Loading
    作为工业互联网平台市场的核心组成部分,企业侧PaaS平台及应用解决方案是企业建设数字工厂的重要构成,是企业面向未来数字化、智能化、绿色化工厂建设的核心内容。“受到一些下游行业景气度下降的影响,2023年中国工业PaaS平台及应用解决方案市场增速有所降,供应商在行业和平台、应用方向选择上也进一步分化。建议供应商加强内功修炼,提前预判下游行业态势,并加快自身产品体系构建,从而在未来竞争中赢得先机。”——IDC研究经理崔粲表示。
  • By: 

    • Yuri Cui Loading
    • Kai Cui Loading
    本IDC研究提供了2023年中国工业互联网平台政府侧——区域平台及产业公共服务市场份额数据。“2023年中国工业互联网区域平台及产业服务市场面临明显挑战,建议未来更多关注大模型公共服务平台、中小企业数字化转型等机会。”——IDC研究经理崔粲表示。
  • By:  Kai Cui Loading

    本IDC研究聚焦于中国联络中心市场,提供了2023年的市场规模、厂商份额和同比增长率等数据。中国联络中心市场正在经历深刻的结构性变革。随着企业对灵活性、效率和成本优化需求的增强,服务化部署(CCaaS)已成为市场增长的主引擎。未来,我们预计这一趋势将进一步加速,特别是在中小企业和希望通过云端实现快速扩展的行业中。此外,全渠道体验的深化,尤其是与短视频平台、超级APP的整合,将继续成为中国市场的特色,并为全球市场提供借鉴。而生成式AI的普及,不仅将推动效率的全面提升,还将激发更...
  • By:  Dave McCarthy Loading

    This IDC presentation includes insights about GenAI and AI services infrastructure pricing from IDC's GenAI Pricing Models Survey and interviews with GenAI technology buyers and suppliers. This presentation is part of a multipart series on ...
  • By: 

    • Robert Parker Loading
    • Dave McCarthy Loading
    • Peter Marston Loading
    • Ritu Jyoti Loading
    This IDC presentation includes insights about GenAI and AI pricing from IDC's GenAI Pricing Models Survey and interviews with GenAI technology buyers and suppliers. This presentation is part of a multipart series of IDC special studies abou...
  • By: 

    • Peter Chahal Loading
    • Courtney Munroe Loading
    • Jitesh Bhayani Loading
    This IDC study presents a five-year forecast for the U.S. managed network services market for the 2024–2028 period."The U.S. managed network services market is projected to grow at a CAGR of 5.5%, expanding from $36.8 billion in 2023 to $48...
  • By:  Jitesh Gera Loading

    This IDC Survey Spotlight shows the percentage of organizations surveyed (across the United States, the United Kingdom, Australia, India, and Brazil) that choose each of the listed factors among their top 3 reasons for purchasing their exis...
  • By: 

    • Rick Villars Loading
    • Michelle Abraham Loading
    • Dave McCarthy Loading
    • Robert Parker Loading
    • Tom Mainelli Loading
    This IDC Survey provides key findings from IDC's 2024 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 8. This survey of 891 respondents in North America, Asia/Pacific, and Western Europe was conducted while IT leaders were dev...
  • By: 

    • Abhishek Mukherjee Loading
    • Mukesh Dialani Loading
    On November 12, 2024, L&T Technology Services (NSE: LTTS) announced its acquisition of Intelliswift, a U.S.–based digital product and platform engineering services company. This strategic move is designed to enhance LTTS' software capab...

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