target audience: TECH SUPPLIER Publication date: Aug 2023 - Document type: Market Forecast - Doc Document number: # US50028423
Worldwide Managed Cloud Services Forecast, 2023–2027: An Extraction View of Technology Outsourcing Services Markets
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Abstract
This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2023–2027 forecast period. IDC views managed cloud services as an extraction view of IDC's technology outsourcing services markets involving application management (AM), hosted application management (HAM), hosting infrastructure services (HIS), IT outsourcing (ITO), and network and endpoint outsourcing services (NEOS). For details on the definitions of managed cloud services, see the Market Definition section as well as IDC's Worldwide Managed Cloud Services Taxonomy, 2022 (IDC #US48523822, June 2022). This study also includes advice to providers of IT services, an analysis of key market and industry trends by key managed cloud services markets and regions, key market drivers and inhibitors, and significant market developments.
"The combination of client expectations of managed SPs to support an expanding set of cloud needs and greater competition from public cloud providers is placing pressure on managed SPs to make fundamental changes to their business models to ensure success," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success in the managed cloud services market will require that managed SPs emphasize delivering outcomes, embed financial operations (FinOps) as part of multicloud management, invest in high-level skills with the right organizational structure, provide holistic data assurance, incorporate advanced automation, prepare for changing competitive landscape, create a robust governance structure, build a new operating model, implement an integrated matrix in using public cloud partners, and structure the ecosystem of partners into a cohesive and integrated system."