Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Mary Johnston Turner Loading
    • Penny Madsen Loading
    • Jevin Jensen Loading
    • Phil Goodwin Loading
    • Natalya Yezhkova Loading
    • Archana Venkatraman Loading
    • Dave McCarthy Loading
    • Chris Kanaracus
    • Lara Greden Loading
    This IDC Perspective explores critical technologies and related investments that enterprises should be making to improve digital business outcomes by simplifying and automating many aspects of hybrid and multicloud interoperability. "By bre...
  • By:  Estelle Quek Loading

    This IDC Perspective offers an in-depth analysis of emerging ISVs' considerations as they advance toward the next phase of the era of AI everywhere and are focused on delivering quantifiable business impact from ongoing and new AI investmen...
  • By:  Frank Della Rosa Loading

    The IDC Market Note discusses SAS' strategic focus on AI, innovation, and ecosystem expansion, which was highlighted during the company's Insight 2024 industry analyst conference. SAS aims to be the leading trustworthy analytics partner, le...
  • By:  Penny Madsen Loading

    This IDC Survey Spotlight draws upon Cloud Pulse 4Q23 data which shows close to half of cloud buyers spent more on cloud than they expected to in 2023. In 2024, a high number already expect to see cloud spend overruns, but the reasons why a...
  • By:  Frank Della Rosa Loading

    This IDC Web Conference is an insightful webinar that explores the unparalleled success and evolution of software as a service (SaaS) and how AI is revolutionizing the application development landscape. Over the past three years, SaaS has e...
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    • Madhumitha Sathish Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    This IDC Market Note discusses some highlights from the NVIDIA GTC 2024 event held March 18-21. From calling out the NVIDIA-powered generative AI datacenters as AI factories and new revenue generators of the future, the event's plethora of ...
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    • Peter Marston Loading
    • Jennifer Thomson Loading
    • Estelle Quek Loading
    • Bill Latshaw Loading
    • Alison Close
    • Abhishek Mukherjee Loading
    This IDC Perspective discusses AI transformation of services and related engagement models and employee impact. The proliferation of AI has surged through multiple aspects of business operations. From IT operations and management to line-of...
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    • Heather Herbst Loading
    • Mutaz Shegewi Loading
    • Carl W. Olofson Loading
    • Mickey North Rizza Loading
    • Eric Newmark Loading
    This IDC Market Note examines Oracle's recent FY 3Q24 earnings and evaluates the company's progress around the key themes. Throughout 2024, IDC will monitor Oracle's quarterly earnings releases to evaluate the company's progress in several ...
  • By:  Penny Madsen Loading

    This IDC Market Presentation is the second part to IDC's 4Q23 Cloud Pulse Survey findings covering the perception of value when purchasing cloud and cloud return on investment (ROI). Facing myriad pressures, cloud buyers feel they are getti...
  • By: 

    • Max Pepper Loading
    • Penny Madsen Loading
    • Ashish Nadkarni Loading
    • Natalya Yezhkova Loading
    • Greg Macatee Loading
    • Kuba Stolarski Loading
    • Johnny Yu Loading
    This IDC Market Perspective provides an update on what defines an application as being cloud native from an infrastructure perspective. As cloud-native technology continues to grow in popularity, it is important to understand the main chara...

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