Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


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    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    This IDC Tech Buyer Presentation provides an overview of the results from IDC's customer satisfaction award program, the IDC SaaS, Services, and Cloud CSAT Awards.This award program recognizes the leading software-as-a-service (SaaS) vendor...
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    • Kuba Stolarski Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    This IDC Market Analysis Perspective (MAP) summarizes key demand and supply trends driving the core and edge computing platforms market, with servers being the largest segment of analysis. The MAP includes market forecast and vendor data, b...
  • By:  Penny Madsen Loading

    This IDC Market Presentation reveals that cloud buying behavior has been impacted by a range of macroeconomic pressures (in positive and negative ways) since the COVID-19 pandemic. This IDC Market Presentation uses IDC's 2Q23 Cloud Pulse Su...
  • By:  Penny Madsen Loading

    This IDC Survey Spotlight draws upon 2Q23 survey results from IDC's Cloud Pulse to find out how cloud buyers are consuming different compute in infrastructure-as-a-service public cloud environments.
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    • Olga Yashkova Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    This IDC Market Note discusses the recent release of IBM watsonx Code Assistant for Z, a GenAI-based solution that translates the programming language COBOL into Java, and what it means for the mainframe ecosystem market.
  • By:  Penny Madsen Loading

    This IDC Survey Spotlight identifies cloud use cases for open source operating systems using global cloud buyer survey data collected from the second-quarter Cloud Pulse 2023. It looks at where open source operating systems — such as Linux,...
  • By: 

    • Chris Kanaracus
    • Rob Brothers Loading
    • Dave McCarthy Loading
    • Ashish Nadkarni Loading
    • Natalya Yezhkova Loading
    This IDC study provides a detailed taxonomy for the dedicated cloud infrastructure and services market. The document covers the definitions of various building blocks and provides a top-level overview of dedicated cloud segments. IDC is ret...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    • Chris Drake Loading
    This IDC Pivot Table banner book provides the abbreviated, worldwide data for IDC's 2Q23 Cloud Pulse publication that examines cloud adoption and cloud trends among IT buyers, with a focus on deployment choices for cloud applications, appli...
  • By: 

    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    • Eric Newmark Loading
    This IDC Market Presentation provides vendor ratings for IaaS providers and cloud professional services firms across 30+ industry segments. It covers IaaS vendor ratings, IaaS vendor vulnerabilities, cloud vendor adoption, cloud vendor spen...
  • By:  Penny Madsen Loading

    This IDC Survey Spotlight takes 2Q23 Cloud Pulse responses to look at how these changes the overall application footprint of those using cloud. The cloud buyer is showing an increasing interest in AI that will translate to more AI applicati...

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