Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By: 

    • Amy Loomis, Ph.D. Loading
    • Mickey North Rizza Loading
    • Hayley Sutherland Loading
    This IDC Perspective defines and clarifies the roles of AI-enabled assistants, advisors, agents, and copilots, highlighting their distinct capabilities and business impacts. It emphasizes the importance of understanding these terms for effe...
  • By: 

    • Mickey North Rizza Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    • Hayley Sutherland Loading
    Organizations have struggled moving from legacy applications to modern SaaS and cloud-enabled systems. While the COVID-19 pandemic did much to change up the move to modern enterprise applications, the movement is still slow and continues to...
  • By: 

    • Heather Herbst Loading
    • Kevin Permenter Loading
    This IDC study highlights the increasing importance of M&A technology in facilitating efficient dealmaking processes amidst fluctuating M&A activities. With a focus on end-to-end solutions that streamline due diligence, financial an...
  • By: 

    • Heather Herbst Loading
    • Kevin Permenter Loading
    This IDC study highlights the critical role of the record-to-report (R2R) process in ensuring accurate financial reporting and compliance, emphasizing its importance for CFOs, investors, and shareholders. It identifies key areas for improve...
  • By: 

    • Mickey North Rizza Loading
    • Eric Newmark Loading
    • Holly Muscolino Loading
    • Simon Ellis Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Amy Loomis, Ph.D. Loading
    • Maureen Fleming Loading
    • Wayne Kurtzman Loading
    • Zachary Chertok Loading
    • Edyta Kosowska Loading
    • Amy Machado Loading
    This IDC Market Perspective provides a forward-looking view on the impact GenAI will have on enterprise software market revenue, as well as its effect on pricing, talent optimization, and corporate operating costs. These developments will b...
  • By:  Mickey North Rizza Loading

    This IDC Market Perspective looks at the technology trends from IDC's 2024 SaaSPath Survey and Office of the CFO Survey. The convergence of both sets of data showcase an example across finance of the gaps in products, processes, and portfol...
  • By:  Kevin Permenter Loading

    This IDC Market Analysis Perspective (MAP) provides a view of the worldwide financial applications market. It is designed to summarize key trends driving the industry and provide clients with an opportunity to engage with IDC analysts on th...
  • By:  Mickey North Rizza Loading

    This IDC Market Perspective looks at the opportunity enterprise application technology providers have with embedded AI processes and the trajectory that can quickly be gained when the product road map is aligned to the buying organization's...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Marketing Leaders highlights the current state of cybersecurity market for vendors targeting the small and medium-sized business (SMB) and midmarket segment in Asia/Pacific (including Japan) (APJ). It provides ins...
  • By:  Mickey North Rizza Loading

    Workday is embracing AI, recognizing it has created a tectonic shift in the shaping and use of technology. Instead of focusing on the way AI will recreate the future of an organization, it has instead chosen to focus on fitting AI into the ...

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