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Autonomous Telecom Operations: Oracle Digital Business Experience

Chris Silberberg, Peter Chahal — Thu, 27 Aug 2026 04:00:00 GMT

This IDC Market Note discusses how telecom operators that are pursuing autonomous operations too often confine their ambition to the network. Yet the same principles — faster execution and greater personalization — apply across the customer and commercial life cycle. This document also examines how Oracle Digital Business Experience, Oracle Communications' packaged solution spanning marketing, sales, and service, contributes to telecom operators seeking to develop autonomy across their businesses.

IDC MarketScape: Worldwide Innovation Management Software 2026 Vendor Assessment

Jeffrey Hojlo — Thu, 27 Aug 2026 04:00:00 GMT

This IDC study analyzes vendors in the innovation management software segment and discusses what criteria are most important for companies to consider when selecting a vendor.

"Yes, AI can help you come up with new ideas for new or extended products, assets, processes, and operations, but cannot (unless embedded within your innovation workflow) structure new initiatives that are aligned with your business strategy, resources, and processes as innovation management platforms can. Human involvement in this process — from inside and outside the company — to verify and validate that any innovation, whether new or expanding on existing products, services, or processes, remains essential," said Jeff Hojlo, research vice president, Engineering and Product Innovation Strategies.

IDC Survey Spotlight: How Should Managed SPs Optimize the Value of All Service Providers Used for Agentic AI That Are Also Used as Partners to Support Managed Services?

David Tapper — Thu, 27 Aug 2026 04:00:00 GMT

This IDC Survey Spotlight highlights the results from the following question posed to 820 respondents and firms with over 1,000 employees across multiple countries and industries, as part of IDC’s 2026 Worldwide Managed Services Survey: “Provider preference for agentic AI platforms and capabilities. Which type of provider or operating model would be your organization’s primary preference for round-the-clock (24 x 7) management of agentic AI capabilities over the next 12–24 months?” This IDC Survey Spotlight then highlights the investments that managed SPs need to pursue to optimize the value of partnerships with all service providers that support agentic AI and are also utilized to support the provisioning of managed services with these capabilities. These investments include implementing critical governance structures, establishing key architectural structures, and building strategic organizational and operational structures.

KoçSistem: Leveraging Proprietary Platforms, Managed Services, and Strategic Alliances to Grow Its Footprint Across the Gulf

Eren Eser, Eric Samuel — Thu, 27 Aug 2026 04:00:00 GMT

This IDC Vendor Profile analyzes KoçSistem, a Türkiye-headquartered technology services company expanding into the Gulf and the wider Middle East. The document examines KoçSistem's history, strategy, vision, service offerings, intellectual property, partnerships, and delivery model, as well as the opportunities and challenges the company faces as it scales beyond its home market. It is relevant to buyers of cloud, managed services, cybersecurity, data and AI, and IoT services in the Middle East and Africa; to technology vendors evaluating regional alliances; and to other stakeholders following the entry of Türkiye-based providers into Gulf markets.

EBAday 2026: Five Key Takeaways Impacting the Banking Industry — "The New Payment Landscape: Navigating Change in 2026 and Beyond"

Maria Adele Di Comite — Wed, 26 Aug 2026 04:00:00 GMT

This IDC Market Note summarizes five key takeaways from EBAday 2026, held June 16–17, 2026, at the Bella Center in Copenhagen. It covers agentic AI's shift from experimentation to production; the maturing instant payments landscape under the G20 cross-border road map; regulatory reform under PSD3, PSR, and FIDA and the related debate over European payments sovereignty; fraud mitigation through collective, GDPR-compliant data sharing; and the buildout of digital assets, stablecoins, and the digital euro. These five topics are the ones IDC found most significant across a broader two-day agenda that also covered embedded finance, correspondent banking, liquidity management, and ISO 20022, alongside the event's Fintech Zone; this document does not attempt exhaustive coverage of the full conference. Dedicated panels added texture on execution: agentic payments' real-world volume is still two to three years out, OCT Inst cross-border rails already reach roughly 30% of the market according to EBA CLEARING's committed banks, and collective, GDPR-compliant data sharing emerged as banks' preferred fraud defense.

"EBAday 2026 made clear that European payments leaders have moved past debating whether AI, instant rails, and digital assets belong in mainstream banking. The conversation now is entirely about pace, governance, and who moves first with confidence." — Maria Adele Di Comite, senior research director, IDC Financial Insights Corporate and Retail Banking

Market Share: Worldwide Server Operating System Environments Shares, 2025 — The Top 2 Vendors Widened Their Combined Share

Shahin Hashim — Wed, 26 Aug 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the server operating system environments market.

"Two vendors now account for nearly 90% of worldwide revenue from server operating system environments. Even as community and cloud provider OSE instances continue to expand, revenue in this market has moved beyond typical competitive dynamics into a structure defined by installed base and platform lock-in, where incumbency itself has become the primary competitive advantage." — Shahin Hashim, associate research director, Storage and Data Management, Enterprise Infrastructure at IDC

NVIDIA's Jetson Orin Nano 2: Real Compute Gains for Physical AI, but the Manufacturing Case Rests on the Ecosystem Around It

Sarah Lee — Wed, 26 Aug 2026 04:00:00 GMT

Xerocon US 2026: Xero Pushes Accounting into Action

Kevin Permenter — Wed, 26 Aug 2026 04:00:00 GMT

On August 19 and 20, Xero hosted Xerocon US 2026 at the Colorado Convention Center in Denver, Colorado. The two-day event brought together over 1,200 accounting and bookkeeping professionals, Xero leaders, and technology partners to discuss Xero's product direction and the changing role of AI in small business finance. Xerocon US 2026 showed a Xero that is becoming more ambitious about its role in the financial lives of small businesses, bringing accounting, payments, payroll, financial intelligence, and AI-driven workflows closer together while expanding JAX from an AI assistant that answers questions into an agentic layer that can increasingly identify issues, recommend next steps, and help execute financial work.

The bigger story is not any single AI feature, but Xero's attempt to turn the accounting platform from a system that primarily records what happened into one that helps businesses understand what is happening and decide what to do next, a shift supported by embedded payroll and payments, analytics and industry benchmarking, and integrations that make Xero's financial context available through environments such as Microsoft 365, Claude, and ChatGPT.

IDC Market Glance: Cloud Application Deployment Platforms, 3Q26

Matthew Flug — Tue, 25 Aug 2026 04:00:00 GMT

This IDC Market Glance provides a visual overview of the cloud application deployment platforms (CADPs) market landscape. It maps the ecosystem of vendors addressing organizations' needs in building and deploying high-performing, modern, AI, agentic, and next-gen applications across the cloud and digital-first world. The landscape includes a mix of vendors, from new entrants to mature cloud service providers, and breaks the market into five submarkets: deployment-centric application platforms, container orchestration software, platform management solutions and portals, function-as-a-service software, and deployment operating systems.

IDC Market Glance: Work Augmentation in EMEA, 3Q26

Erica Spinoni — Tue, 25 Aug 2026 04:00:00 GMT

This IDC Market Glance illustrates the vendors active across the EMEA region in augmenting the three pillars of the future of work: the AI readiness of the workforce, the AI enablement of the workplaces, and the AI integration into workplaces.

EMEA AI adoption is transitioning from experimentation to scaled, production-grade execution, with governance and EU AI Act compliance becoming central. In this context, organizational COEs are driving measurable productivity gains, while sovereignty, frontline enablement, and physical‑cognitive convergence define the next wave of enterprise value. Workforce transformation emerges as a key opportunity alongside AI scaling, as organizations expand mobile-first enablement, upskilling, and new AI-centric roles. Peculiar to the region is that sovereign AI ecosystems and regulatory frameworks are reshaping vendor strategies, while industrial and clinical convergence accelerates edge-driven innovation across EMEA's core sectors.