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A Framework for ITSM Market Intersections: How IT Service Management Connects Functions to Deliver Value

Snow Tempest — Fri, 20 Mar 2026 04:00:00 GMT

This IDC study addresses the evolving market for IT service and enterprise service management solutions. It presents a framework for intersecting markets to help vendors define their alignments and help tech buyers better understand how products and vendors fit with their goals.

AWS and Cerebras Collaborate on Disaggregated AI Inference to Challenge NVIDIA

Dave McCarthy, Brandon Hoff — Fri, 20 Mar 2026 04:00:00 GMT

The partnership between AWS and Cerebras integrates Cerebras’ massive CS-3 systems directly into AWS datacenters, coupling them with Amazon’s proprietary Trainium3 AI chips to power a new, ultra-fast generative AI inference service accessible through Amazon Bedrock.

At the heart of this announcement is a novel architectural approach called "inference disaggregation." Rather than relying on a monolithic GPU to process an entire AI request, AWS and Cerebras are splitting the workload. AWS’s Trainium processors will handle the computationally intensive "prefill" phase, while Cerebras’ Wafer-Scale Engines (WSE) will execute the memory-bandwidth-heavy "decode" phase.

From Factories to the Fabric: Akamai, NVIDIA, and the Dawn of Distributed AI

Dave McCarthy — Fri, 20 Mar 2026 04:00:00 GMT

The AI infrastructure market has reached a critical inflection point. While the initial era of generative AI was defined by massive, centralized AI factories purpose-built for training frontier models, the industry is now pivoting rapidly toward the commercialization and execution phase: inference. As enterprise AI scales to include real-time physical AI, autonomous agents, and highly concurrent multimodal applications, the physical distance between compute resources and end-users has become a bottleneck.

Addressing this fundamental physics problem, Akamai Technologies recently announced its global-scale implementation of the NVIDIA AI Grid reference architecture via its Akamai Inference Cloud. By overlaying an intelligent orchestration control plane onto geographically distributed nodes, Akamai’s platform can dynamically route inference workloads based on latency, cost, and resource availability.

For enterprise buyers, this signals the maturation of edge AI from pilot projects into production-grade infrastructure capable of supporting the next generation of real-time, low-latency applications.

IDC Market Glance: Facility Management, 1Q26

Brian O'Rourke — Fri, 20 Mar 2026 04:00:00 GMT

This IDC Market Glance provides the landscape of facility management (FM) subsegments and associated segments, including definitions and a list of companies within each subsegment and associated segments. It is intended to lay out in graphical detail how IDC defines and thinks about the facility management applications market.

Identity for Agentic AI: Teleport Launches Beams

Frank Dickson, Grace Trinidad, Emanuel Figueroa — Fri, 20 Mar 2026 04:00:00 GMT

NVIDIA Expands Cuda-Q and NVQLink to Accelerate Quantum Development and Adoption at GTC 2026

Heather West, PhD — Fri, 20 Mar 2026 04:00:00 GMT

At GTC 2026, NVIDIA reinforced its position as a platform provider for quantum computing, focusing on the infrastructure and software needed to scale hybrid quantum-classical systems. This strategy is likely to accelerate ecosystem alignment and lower barriers to adoption as the market moves toward practical quantum applications.

SAP Modernization Market Developments: European Organizations’ Ambitions and Key Trends

Cyrille Chausson — Fri, 20 Mar 2026 04:00:00 GMT

This IDC Market Presentation provides a sharp view of SAP modernization trends in Europe, highlighting where organizations stand in their migration journeys, how outsourcing and managed services are overtaking SAP-only paths, and how agentic AI is becoming a decisive accelerator for code remediation, process redesign, and operational efficiency.

This document is essential for service providers and SAP leaders because it pinpoints where demand is growing, which modernization routes customers prefer, and how AI‑enabled modernization is reshaping expectations. It enables providers to:

Align offerings with the strong shift toward hosted, outsourced, and hybrid modernization scenarios
Build AI‑powered accelerators to meet rising expectations around automation and standardization
Target high‑opportunity segments such as midmarket organizations and industries with fast‑growing SAP adoption

Telefonica Expands Quantum AI Partnerships as Enterprise Interest in Hybrid Experimentation Increases

Heather West, PhD — Fri, 20 Mar 2026 04:00:00 GMT

Telefónica's expanded quantum partnerships reflect a broader market shift from foundational quantum readiness toward pragmatic, hybrid quantum-classical experimentation embedded within enterprise AI strategies. While quantum-enhanced AI remains experimental and constrained by current hardware road maps, Telefónica's ecosystem approach positions the company to help organizations responsibly explore targeted optimization and simulation use cases today, building the operational, architectural, and talent foundations required to capture long-term advantage without overstating near-term impact.

Workload Preference for Open Source Versus Commercial/Packaged Applications and Software Customizability, 2026 Update

Max Pepper — Fri, 20 Mar 2026 04:00:00 GMT

This IDC study analyzes the trends impacting the penetration of commercial, open source, and custom-built applications and customizability preferences for these applications at the enterprise workload level. This includes a regional-level analysis of these different factors to examine what they may say about regional IT preferences and needs. These insights were provided by respondents to a worldwide web-based survey on enterprise infrastructure workloads completed in September 2025.

中国AI+知识管理市场进展与最佳实践

Anne Cheng — Fri, 20 Mar 2026 04:00:00 GMT

本IDC研究报告对中国生成式AI+知识管理市场参与者的产品、市场进展及最佳实践进行了梳理，旨在为技术供应商的产品迭代和市场策略提供参考，也可为技术买家的产品选型和实践落地提供参考。