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IDC MarketScape: European IT Training Services 2025 Vendor Assessment

Leonardo Freitas — Mon, 01 Dec 2025 05:00:00 GMT

This IDC MarketScape offers a comprehensive evaluation of the European IT training services market in 2025, driven by rapid digital transformation, persistent skills shortages, and the growing need for continuous workforce upskilling. The assessment spans providers with broad and specialized portfolios relevant to organizations pursuing modernization, compliance, and operational excellence. Today, both the breadth of training coverage and its direct applicability to emerging roles are critical for enterprise success — driven by the essential need to balance convenience, scale, and technical depth as organizations respond to the accelerated pace of technology adoption and regulatory demands

"2025 marks a new threshold in IT training; the pace of change means companies must embed strategic, ongoing upskilling into their core business models. Success will be defined by the ability to harness adaptive learning platforms, advanced analytics, and experiential content to keep talent future ready," said Leonardo Freitas, research manager and European Skills Practice lead.

IDC MarketScape: U.S. Revenue Cycle Management Service Solutions 2025–2026 Vendor Assessment

Mutaz Shegewi — Mon, 01 Dec 2025 05:00:00 GMT

This IDC study provides a comprehensive evaluation of revenue cycle management (RCM) service solution providers serving U.S. healthcare provider organizations. The study evaluates vendors based on their current strategic direction, capabilities, and alignment with the needs of healthcare providers within a rapidly evolving healthcare financial landscape. It examines how vendors are combining advanced automation, AI, analytics, and compliance frameworks to modernize RCM operations amid ongoing payer complexity, labor constraints, and tightening reimbursement models. The document highlights the evolution from transactional outsourcing toward integrated, technology-enabled partnerships that emphasize transparency, accountability, and outcome-based performance. The study aims to guide CIOs, CFOs, revenue cycle executives, and other IT and business leaders in selecting partners capable of advancing RCM automation, financial integrity, and margin performance in an increasingly outcomes-based healthcare economy.

"The RCM service solutions market is shifting from cost-focused outsourcing to intelligence-driven performance partnerships," said Mutaz Shegewi, senior research director at IDC Health Insights. "U.S. healthcare providers increasingly expect RCM partners to move beyond transactional execution and embed intelligence, automation, and compliance into the fabric of their operations. The partners that stand out will be those that blend deep domain expertise with advanced technology to help providers build AI-enabled revenue cycle environments that deliver results that are more measurable, transparent, impactful, and sustainable."

IDC MarketScape: U.S. Value-Based Care Strategic Consulting Services 2025-2026 Vendor Assessment

Jennifer Eaton — Mon, 01 Dec 2025 05:00:00 GMT

This IDC MarketScape evaluates the U.S. value-based care (VBC) strategic consulting services market. The current value-based care advisory and consulting services market is both mature and rapidly evolving, driven by an increased industry focus on cost efficiency, quality outcomes, and regulatory compliance within alternative payment models. A broad array of vendors, from specialized healthcare consultancies to large, multidisciplinary firms, now compete to support payers, providers, and hybrid payvider organizations in their journey from traditional fee for service to VBC arrangements.

"An emerging theme in this market is the shift from one-size-fits-all advisory work toward tailored, iterative engagements that reflect the unique risk tolerance, capabilities, and motivations of individual healthcare organizations. Vendors that can meet this need are poised to emerge as effective and impactful partners." — Jennifer Eaton, research director, Value-Based Healthcare IT Transformation Strategies

IDC MarketScape: Worldwide AI-Enabled PSA Applications 2025-2026 Vendor Assessment

Mickey North Rizza — Mon, 01 Dec 2025 05:00:00 GMT

This IDC study provides a thorough assessment of market-leading AI-enabled PSA applications and discusses the criteria that are most important for companies to consider when selecting a solution.

"Organizations are embracing AI quickly; however, vendor solutions with AI-enabled PSA functionality are at the early stages of AI utilization, and 2026 appears to be the year AI will be operationalized. Organizations continue to tell IDC how important AI-enabled processes are to them as they move throughout the services project life cycle. AI-enabled PSA systems bring more efficient and errorless processes; improve visibility into profit margins, change order impact, and resource constraints; and enhance project accounting," said Mickey North Rizza, IDC Group VP, Enterprise Software.

IDC MarketScape: Worldwide Global Trade Management for Retailers and Importers 2025-2026 Vendor Assessment

Jordan K. Speer — Mon, 01 Dec 2025 05:00:00 GMT

This IDC study provides an evaluation of global trade management (GTM) solutions and spotlights the imperative for retailers and importers to adopt GTM technology that delivers automation, real-time intelligence, and end-to-end integration across compliance, logistics, and finance. For technology buyers, IDC advises a holistic evaluation of GTM solutions, considering connectivity, real-time trade content, automation, analytics and AI capabilities, and alignment with business strategy and operational complexity, as global trade management platforms not only mitigate compliance risks and disruptions but also unlock new opportunities for cost savings, supplier diversification, and intelligent sourcing. Indeed, GTM is becoming a strategic enabler for retailers and importers to navigate global trade challenges, drive operational efficiency, and sustain profitability in a rapidly evolving market. The vendors assessed herein offer a range of solutions to meet diverse needs, but success will depend on selecting technology that integrates with broader supply chain operations and supports agile, data-driven decision-making.

"Global trade is complex and fragmented, and GTM software aims to bring automation, visibility, and control — and even new opportunity — to every layer of cross-border operations, not only to avoid disruptions that slow, halt, or confiscate merchandise or levy fines but also to enable organizations to make faster, data-driven decisions around sourcing and landed costs through real-time duty, tariff, and trade agreement evaluations," said Jordan K. Speer, research director, Retail Product Sourcing, Fulfillment, and Sustainability Strategies at IDC. "In a world where tariffs shift overnight and supply chains face constant disruption, automated global trade management is required to keep product moving swiftly and efficiently to market."

IDC MarketScape: 中国智能体开发平台2025年厂商评估

Yanxia Lu — Mon, 01 Dec 2025 05:00:00 GMT

本IDC研究报告系统评估了中国智能体开发平台市场的主要厂商，涵盖了平台的核心功能、市场格局、发展趋势及技术买家的选型建议。2025年，智能体平台在关键企业中已实现初步落地，公有云厂商、行业解决方案商及新兴创企各自发挥优势，推动多智能体和复杂智能体的技术突破。报告详细分析了部分主要厂商的产品能力、行业覆盖、技术创新与挑战。智能体平台的构建、运营、评测、知识库管理、低代码开发等能力成为企业选型的关键考量。未来一年，行业将聚焦多智能体协同、复杂场景落地和企业级应用的深度融合，推动智能体平台向更高水平发展。

IDC中国人工智能研究总监卢言霞表示：“在生成式AI与多智能体技术融合的推动下，智能体开发平台不仅重塑了企业的数字化架构，更成为驱动业务流程自动化、知识管理智能化和行业创新的关键引擎。厂商间的技术迭代与生态协同，将决定未来智能体平台在复杂场景落地和企业级应用中的核心价值。”

Tricentis Evolves AI and Agentic Testing at Conference

Melinda-Carol Ballou — Sun, 30 Nov 2025 05:00:00 GMT

Tricentis held its quality engineering conference Tricentis Transform in London and Nashville with more than 1,200 attendees recently, and last week highlighted usage of its evolving technology by announcing the winners of its 2025 Customer Innovation Awards. At Transform, Tricentis executives made a series of key announcements as the company pushes forward with its agentic testing approach targeting coordinated execution. Tricentis announced its strategy and vision for AI-powered software quality engineering, introducing an upcoming AI workspace and expanded agentic automation capabilities across its portfolio. The initiative reflects an industry shift towards emerging autonomous code quality systems designed to address rising complexity and massive volume from generative AI, code assistants, AI and emerging agents and accelerated software delivery. This development positions Tricentis within broader market and competitive trends emphasizing AI governance, risk mitigation, and integrated SDLC automation, setting the stage for evaluation of agentic approaches to software quality from testing automation providers, with increasing demand.

How Are Life Sciences Organizations Utilizing GenAI for Supply Chain Optimization?

Nino Giguashvili — Fri, 28 Nov 2025 05:00:00 GMT

The IDC Survey Spotlight examines how life sciences organizations worldwide leverage generative AI (GenAI) to optimize supply chain operations.

The data presented in this study derives from a sample of pharmaceutical, biotech, and medical device organizations from the Americas, Europe, and Asia/Pacific regions that participated in IDC's Industry AI and Cloud Path Survey, 2025. The survey was conducted in August 2025 among organizations from multiple industries worldwide.

中国数字政府市场预测，2025—2030

Jifeng SUN — Fri, 28 Nov 2025 05:00:00 GMT

本报告基于IDC对中国数字政府市场的长期跟踪与研究，对中国数字政府2025年至2030年的市场规模做了预测与分析，可供政府信息化厂商在进行产品研发和制定发展策略时参考，也可供投资机构做参考。

同时我们也看到，随着2022年以来政府采购的逐渐减少，偿息压力的增加，以及数字政府建设模式由直接投资向政企合作、持续运营转变，IDC调低了未来5年中国数字政府整体市场规模预测，五年复合增长率由6.2%下降为4.1%，预计到2030年数字政府市场规模将达到1857亿元人民币。

IDC政府行业分析师孙吉峰表示："数字政府经过多次迭代升级，技术与建设模式都在发生翻天覆地的变化，技术上从信息化、云化、大数据，再到智能化，建设模式从分散自建、统筹统建、政企合作，再到持续运营，政府领域供应商必须洞察并适应这个变化，参与到数智政府的转型建设中。"

中国钓鱼邮件检测智能体实测，2025

James Wang — Fri, 28 Nov 2025 05:00:00 GMT

钓鱼邮件一直以来都是网络攻击的主要手段之一。近年来随着生成式AI等技术的发展，攻击手法愈发隐蔽和智能化。IDC最新研究显示，钓鱼邮件不仅针对普通员工，更频繁地针对IT和高权限人员，利用他们对内部系统的信任和日常工作习惯，通过伪装成系统通知、紧急安全警告等方式诱导受害者泄露账号、密码甚至多因素认证信息。一旦攻击者获取这些敏感凭证，往往能进一步渗透企业核心系统，造成数据泄露、业务中断甚至勒索等严重后果。

IDC调研显示，点击钓鱼邮件中的恶意链接或附件，扫描钓鱼邮件中的二维码仍是勒索软件等重大安全事件的首要入口，占比高达16%，其次是凭证泄露和内部威胁。虽然员工安全意识培训很重要，但越来越多CISO倾向于采用技术手段（如邮件网关、反钓鱼工具、强认证等）在邮件到达员工前就进行拦截。

生成式AI的普及让钓鱼邮件变得更难识别。AI可自动生成语法、格式都极为逼真的钓鱼邮件，甚至能根据社交平台信息定制个性化攻击内容，极大提升了攻击成功率。对此，IDC建议企业应定期开展安全意识培训，模拟最新钓鱼手法，提升员工识别能力；同时投资AI驱动的反钓鱼检测工具，强化多因素认证、最小权限原则，并对高风险环节（如财务、IT、管理层）进行重点防护。

在我国，安全技术提供商开始尝试基于大模型技术来识别钓鱼邮件。为了更清晰地呈现在安全大模型赋能下的钓鱼邮件检测智能体的检测能力，本次研究从产品和技术能力角度出发，进行调研和技术评估，评估结果供最终用户CSO/CIO等相关从业人员参考。

本次技术评估报告主要围绕钓鱼邮件检测智能体的检测能力开展，希望通过对中国市场中主要相关技术提供商的产品评估以及对大量最终用户的客观访谈来帮助市场更加全面地了解中国市场在钓鱼邮件检测方面的技术现状及发展趋势。

本次研究主要围绕大模型赋能的钓鱼邮件检测智能体做评估，通过实测调研，从链接钓鱼邮件、二维码钓鱼邮件、附件钓鱼邮件、安全报告生成、使用体验、行业应用等角度进行评估，评估相关技术提供商在该市场的综合实力。同时，通过研究，给出市场和技术未来发展预测。

“虽然钓鱼邮件检测技术经过长期的发展已经非常成熟，但是在检测效率上仍然有很大的提升空间。大模型赋能钓鱼邮件检测极大地提升了检测的准确率，这也将彻底颠覆该市场的格局。当然，技术提供商还需要在多模态检测、过程分析合理性、智能生成报告等方面持续加大研发的投入，持续完善钓鱼邮件检测智能体的成熟度。”——IDC研究总监王军民表示。