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IDC ProductScape: U.S. Care Coordination Applications, 2026

Jennifer Eaton — Thu, 05 Nov 2026 05:00:00 GMT

The IDC ProductScape offers a comprehensive guide on the key functionalities of care coordination applications, featuring products from Arcadia, Cedar Gate, Cognizant, EXL, Health Catalyst, HealthEdge, Innovaccer, Lightbeam, Optum, Oracle, Persivia, Salesforce, ZeOmega, and Zyter. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

IDC ProductScape: U.S. Patient Engagement and Enablement, 2026 —Technology Supplier Solution Functionality

Jennifer Eaton — Thu, 05 Nov 2026 05:00:00 GMT

This IDC ProductScape offers a comprehensive guide on the key functionalities of patient engagement and enablement applications, featuring products from Cognizant, Health Catalyst, Lightbeam, Optum, Personify Health, Salesforce, ZeOmega, and Zyter. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

Industry Buyers Handbook: Worldwide Manufacturing, 2026

Stefanie Naujoks, Jonathan Lang, Gunjan Bassi, Heriberto Roman, Nigel Wallis — Thu, 05 Nov 2026 05:00:00 GMT

This IDC Presentation discusses IDC's Industry Buyers Handbook, which aims to help technology vendors understand the areas of technology investment of the worldwide manufacturing industry. Vendors can use this Handbook to:

Align the company's proposition to the buyer's tech priorities as they relate to domain processes.
Position the technology offering and innovation capabilities to respond to the buyer's business transformation objectives.
Develop a compelling narrative that resonates with the buyer's requirements.

Technology vendor executives across marketing, sales, and product strategy can leverage insights from this Handbook to inform and shape their approach to buyers in the worldwide manufacturing industry. The insight provided in this Handbook is largely based on IDC survey data, and also leverages senior IDC analysts' knowledge, IDC research, and ongoing conversations with key industry players.

"Manufacturers no longer treat AI and automation as a single, uniform bet. IT/OT convergence, physical AI, and supply chain risk all split along the same value chain lines, with batch-oriented operations piloting fastest but scaling slowest," says Jonathan Lang, research director, IDC Manufacturing Insights. "Vendors pitching one playbook to every value chain will keep funding proofs of concept that never convert to production. The true opportunity belongs to suppliers who match their story to where each segment actually stands today."

Market Analysis Perspective: Worldwide Database Management Systems Software, 2026

Devin Pratt — Thu, 05 Nov 2026 05:00:00 GMT

This IDC Market Analysis Perspective provides insight into the current and future state of the database management systems software market. It includes an overview of the current market landscape, a technology leader perspective, a market outlook, and IDC's advice for technology suppliers/service providers. This analysis examines how agentic AI adoption, multicloud consolidation requirements, and buyer demand for converged platforms are reshaping database selection criteria and assesses the strategic implications for vendors positioning databases as the operational foundation and governance control point for enterprise AI.

"Databases have become the critical foundation for agentic AI. Organizations are consolidating around core databases that treat converged workloads, multicloud flexibility, and open standards as baseline expectations rather than differentiators. In this environment, native AI and autonomous operations are no longer optional; they are what buyers now expect from any enterprise-grade database." — Devin Pratt, research director, AI, Automation, Data Management

GitHub Universe 2026: Copilot Fusion Raises the Stakes for AI Coding Economics

Adam Resnick — Wed, 04 Nov 2026 05:00:00 GMT

At GitHub Universe 2026, GitHub made Copilot Fusion generally available, expanded the Copilot app, and introduced Copilot Projects in public preview. Fusion packages decisions about how models from several providers contribute to a task, giving customers access to coordination expertise without having to build and maintain the orchestration themselves. IDC expects routing and orchestration to become standard capabilities, with platforms increasingly competing on the quality, cost, and speed of results. GitHub’s opportunity is to make this sophistication accessible through clear starting points and practical paths to greater delegation for customers at different stages of AI adoption.

IDC Link: ServiceNow Puts a Meter on Tokens: AI Cost Management Joins ITAM and the Super Intelligence Control Tower

Jevin Jensen — Wed, 04 Nov 2026 05:00:00 GMT

ServiceNow’s AI Cost Management is planned as part of IT Asset Management Portfolio and previewed recently at its ServiceNow Nexus for Asset Management event. ServiceNow treats AI as the fifth asset class. AI joins software, hardware, cloud, and industry operational technology (OT) in the class of enterprise assets to be managed and optimized. It would consolidate cloud and API-based services, embedded SaaS AI, subscription-based tokenomics, and on-premises AI like GPUs into a single view. Today, AI costs behave less like a budget line and more like a utility meter that never stops running. IDC believes the real test will be whether that single view, combined with enforceable guardrails, will lead to improved business outcomes. AI agent sprawl is a looming problem, so addressing it early through IT asset management is essential.

Advice for IT Leaders

IDC Market Glance: Master Data Management, 4Q26

Allyson Leavy — Wed, 04 Nov 2026 05:00:00 GMT

The IDC Market Glance is a taxonomy document intended to visually depict a concise current-state view of master data management.

Business executives, product managers, and market insights or analyst relations professionals can use this information to understand the structure of the overall market or ecosystem; assess market, business, and partnership opportunities; and identify where their organization fits into the competitive landscape.

IDC Market Glance content is current on the date it is published. The representative content contained in this presentation reflects a qualitative snapshot that is regularly refreshed. Company logos are illustrative only and do not reflect an exhaustive view of the market.

IDC MarketScape: Worldwide AI-Powered Service Fleet Management Applications 2026 Vendor Assessment

Aly Pinder — Wed, 04 Nov 2026 05:00:00 GMT

This IDC study uses the IDC MarketScape model to provide an assessment of technology vendors participating in service fleet management. The study also explores the emergence of AI-powered applications.

"Service fleet management is no longer about dots on a map," notes Aly Pinder, research vice president, Aftermarket Services Strategies, IDC. "Tech leaders have begun to explore AI to turn vehicles and driver data into reliable arrival times, safer drivers, and faster resolution that customers can depend on."

IDC MarketScape: Worldwide Supply Chain Planning Overall 2026 Vendor Assessment

Eric Thompson — Wed, 04 Nov 2026 05:00:00 GMT

This IDC Manufacturing Insights study uses the IDC MarketScape model to provide an assessment of providers participating in the overall worldwide supply chain planning market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.

"Supply chain planning is a critical capability in a resilient supply chain across all industries. The ability to pair an accurate demand forecast to a credible supply-side plan, while optimizing necessary inventory positions, and then agreeing to a consensus plan through S&OP are all critical components in managing an efficient and effective supply chain," says Eric Thompson, research director, Worldwide Supply Chain Planning at IDC.

IDC MarketScape: Worldwide Supply Chain Planning for Process Industries 2026 Vendor Assessment

Eric Thompson — Wed, 04 Nov 2026 05:00:00 GMT

This IDC Manufacturing Insights study uses the IDC MarketScape model to provide an assessment of providers participating in the worldwide supply chain planning market for process industries. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.

"Supply chain planning is a critical capability in a resilient process industry supply chain. The ability to plan demand and supply, while optimizing inventory positions, and then agreeing to a consensus plan through S&OP are all critical components in managing an efficient and effective supply chain," says Eric Thompson, research director, Worldwide Supply Chain Planning at IDC.