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2025 IT Procurement Strategies Sentiment: Market Insights for Financing, Leasing, and Flexible Consumption Business Leaders

Lara Greden, Rob Brothers — Tue, 10 Dec 2024 05:00:00 GMT

This IDC Survey provides analysis of IT procurement sentiment for 2025 budget cycles, providing market insights for financing, leasing, and flexible consumption business leaders across software and hardware, including dedicated cloud offerings. The data is drawn from IDC's 2024 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 8, which focuses on issues related to IT leaders' economic outlook, 2025 IT spending plans, and the intersection of GenAI and security. IDC research shows that the top drivers of IT spending increases in 2025 include meeting cyber-recovery/cyber-resiliency objectives, modernizing core applications, and investing in datacenter and edge infrastructure.

IDC MarketScape: Worldwide Retail Promotions Management 2024–2025 Vendor Assessment

Ananda Chakravarty — Fri, 06 Dec 2024 05:00:00 GMT

This IDC study assesses retail vendors offering promotion management solutions that help plan, manage, and optimize promotions. Promotions are a subset of price but tied to in-season and post-season engagement, including markdowns. We examine 12 vendors with various features and functionalities that enable retailers to improve promotions and drive revenue, profit, and strategic objectives. Promotion management is becoming more critical to retailers as tools, and software becomes more sophisticated with new value-add that can shift profitability by several hundred basis points. In this study, we avoid trade promotions but look at promotion planning, management, and optimization. For retailers leaving money on the table with their non-data-driven promotions, now there are tools and capabilities that will offer a much better view of promotion performance.

"Planning, managing, and then optimizing promotions is an iterative process. Why? Because retail customers are selecting, buying, and using our products. We need to change our incentives to act with our customers' ongoing changes to stay ahead of the curve," says Ananda "Andy" Chakravarty, VP of research, IDC Retail Insights.

IDC MarketScape: Worldwide SaaS and Cloud-Enabled Manufacturing ERP Applications 2024–2025 Vendor Assessment

Sarah Lee, Mickey North Rizza — Fri, 06 Dec 2024 05:00:00 GMT

This IDC study provides an assessment of the most popular SaaS and cloud-enabled manufacturing ERP software solutions and discusses what criteria are most important for manufacturers to consider when assessing/selecting a system.

“Digital transformation in manufacturing is not just a trend but a necessity. Embracing advanced ERP systems is crucial for operational efficiency, data-driven decision-making, and staying competitive in a globalized market,” stated Sarah Lee, research director at IDC Manufacturing Insights’ IT Priorities and Strategies. “Careful assessment and evaluation of the right ERP partner with the in-depth industry expertise, knowledge, and offerings [are] essential to [the] long-term growth of the business.”

IDC MarketScape: Worldwide SaaS and Cloud-Enabled Operational ERP Applications 2024–2025 Vendor Assessment

Mickey North Rizza, Sarah Lee — Fri, 06 Dec 2024 05:00:00 GMT

This IDC study provides an assessment of the leading SaaS and cloud-enabled operational ERP software solutions. It discusses the criteria that is most important for operations professionals to consider for their product centric‒focused businesses. It serves as a pathway of important elements to utilize when assessing/selecting a system.

“Operationally speaking, product-centric organizations need their ERP systems to bring the financial aspects of their operations to the forefront of the entire business such that the business can navigate disruptions quickly and easily,” says Mickey North Rizza, group VP, Enterprise Software at IDC. “The SaaS and cloud-enabled operational ERP IDC MarketScape showcases a mix of vendors with many capabilities, including AI innovation. This serves as a selection guide for organizations in need of an operational ERP system.”

What Are the Most Critical Target Areas for Technology Investments?

Vladimir Kroa — Wed, 04 Dec 2024 05:00:00 GMT

This IDC Survey Spotlight investigates the specific areas of technology that organizations consider to be the most critically in need of investment. The data derives from IDC's Global Sustainability Readiness Survey, conducted in August 2024.

IDC surveyed 1,091 ICT leaders across North America, Asia/Pacific, and Western Europe, with coverage spanning more than 15 vertical industries.

Best Practices in Software Audit Defense

Snow Tempest, Mickey North Rizza — Mon, 25 Nov 2024 05:00:00 GMT

This IDC Perspective outlines common compliance pitfalls, preaudit preparations, and best practices for software asset management to mitigate audit risks and help ensure licensing compliance. Software audits conducted by vendors are on the rise, potentially leading to large fines and other risks for organizations that are noncompliant with their licensing agreements.

"The AI-enabled digital world is upon us bringing more reliance on software to run the business. With this additional reliance, organizations must recognize they may face more technology audits than in year's past," said Mickey North Rizza, group vice president, Enterprise Software. "Organizations must prepare themselves by investing in their own best practices and toolsets."

Transforming CPQ with Generative AI: Insights from IDC's CX Path Survey

Mark Casidsid — Mon, 25 Nov 2024 05:00:00 GMT

This IDC Perspective delves into how AI and generative AI can augment the capabilities of CPQ solutions. It analyzes results from IDC's CX Path Survey published in May 2024.

"As B2B commerce becomes increasingly complex, CPQ systems powered by AI and machine learning are emerging as essential tools to enhance efficiency and drive data-driven insights. Generative AI augments these capabilities, improving user experience and enabling needs-based configuration," said Mark Casidsid, senior research analyst, Worldwide Digital Commerce at IDC.

Artificial Intelligence Pricing Strategies: Executive Summary

Robert Parker, Dave McCarthy, Peter Marston, Ritu Jyoti — Fri, 22 Nov 2024 05:00:00 GMT

This IDC presentation includes insights about GenAI and AI pricing from IDC's GenAI Pricing Models Survey and interviews with GenAI technology buyers and suppliers. This presentation is part of a multipart series of IDC special studies about buyer expectations for AI and GenAI pricing.

Artificial Intelligence Pricing Strategies: Infrastructure

Dave McCarthy — Fri, 22 Nov 2024 05:00:00 GMT

This IDC presentation includes insights about GenAI and AI services infrastructure pricing from IDC's GenAI Pricing Models Survey and interviews with GenAI technology buyers and suppliers. This presentation is part of a multipart series on buyer expectations for AI and GenAI pricing.

"Buyers of GenAI infrastructure are looking for well-defined, transparent pricing that is flexible as project needs change. Vendors that can offer a mix of fixed and variable pricing will be best positioned to address a wide range of customer requirements." — Dave McCarthy, research VP, Cloud and Edge Services, Worldwide Infrastructure Research at IDC

Artificial Intelligence Pricing Strategies: Services

Peter Marston — Fri, 22 Nov 2024 05:00:00 GMT

This IDC presentation includes insights about generative AI (GenAI) and AI services from IDC’s GenAI Pricing Model Survey and interviews with GenAI technology buyers and suppliers. This presentation is part of a multipart series on buyer expectations for AI and GenAI pricing.

"Organizations have highly varied expectations on GenAI-enabled services pricing requiring services providers to plan for pricing flexibility." — Pete Marston, senior research director, Worldwide Services, IDC