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Drivers for Financial Institution Selection by Consumers Are Product, Price, and People

Marc DeCastro — Sat, 13 Sep 2025 04:00:00 GMT

This IDC Survey Spotlight illustrates the current thinking among financial service customers when it comes to selecting a financial institution. This document contains data from IDC's April 2025 Consumer Banking Survey — North America and Europe consisting of 2,813 consumers in the United States and Canada representing North America and 2,813 consumers in France, Germany, Italy, and the United Kingdom representing Europe.

"When it comes to selecting a financial institution, what might be a priority for the institution is not necessarily a priority for the consumer," explained Marc DeCastro, research director, Worldwide Consumer Banking Digital Strategies at IDC Financial Insights. "While older demographics may choose an institution based on current relationships, across the board the most important factors are having modern products and competitive pricing options, along with the right employees to support customers on their financial journey."

HPE FY 3Q25 Results: AI, Networking, and Cloud Drive Momentum

Crawford Del Prete, Matthew Eastwood — Mon, 08 Sep 2025 04:00:00 GMT

On September 3, 2025, Hewlett Packard Enterprise (HPE) announced 3Q25 financial results. The company reported record revenue of $9.1 billion, up 19% year over year (YoY) (18% in constant currency), with non-GAAP operating profit of $777 million and free cash flow of $790 million. Non-GAAP operating margin was 8.5%, down 150 basis points YoY but up sequentially. Segment highlights included record Server revenue supported by AI backlog conversion, continued Hybrid Cloud growth, and the first contribution from Juniper Networks following HPE's July acquisition. Networking now accounts for nearly half of HPE's non-GAAP operating profit, with at least $600 million in cost synergies expected over the next three years as the Juniper business is integrated into HPE. Annual recurring revenue (ARR) reached $3.1 billion, up 77% YoY, with HPE GreenLake adoption expanding to approximately 44,000 customers.

IDC MarketScape: Worldwide Digital Business Strategy Consulting Services 2025 Vendor Assessment

Erin Hichman — Thu, 28 Aug 2025 04:00:00 GMT

The IDC study on worldwide digital business strategy consulting services evaluates 22 global providers based on their capabilities and strategies in digital business consulting. It highlights client perceptions, vendor strengths, and challenges, emphasizing differentiation, customer-centric insights, and adaptability to emerging technologies like AI. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.

"Digital strategy consulting is the bridge between innovation and execution, empowering businesses to navigate disruption, harness emerging technologies like AI, and achieve transformative success in a competitive global landscape," says Erin Hichman, research manager, Digital Business Professional Services at IDC. "The 22 vendors assessed in this study have established themselves as trusted providers in digital business strategy consulting, with the ability to advise organizations on how to leverage digital technologies to achieve their strategic goals."

India’s Smartphone Market Grew 1% YoY in 1H25 to 70 Million Units

Mon, 11 Aug 2025 04:00:00 GMT

INDIA, August 11, 2025 – According to the International Data Corporation ’s (IDC) Worldwide Quarterly Mobile Phone Tracker , India’s smartphone market shipped 70 million smartphones in 1H25, with a 0.9% growth YoY (year-over-year). 2Q25 registered growth of 7.3% YoY, shipping 37 million smartphones. While the market has rebounded from a two-quarter slump, subdued consumer demand and rising average selling prices (ASPs) are expected to limit the pace of annual recovery.

AI Monetization Cube: A Systematic Framework for Pricing AI Offerings

Tiffany McCormick — Sat, 26 Jul 2025 04:00:00 GMT

This IDC Market Presentation introduces the AI Monetization Cube, a six-dimension framework, designed to help organizations tackle the complexity and interdependence of AI pricing decisions as they move through different stages of AI maturity. It shows how to think strategically about value metrics, revenue models, customer segments, service commitments, technology capabilities, and go-to-market motions, all in one unified model. It covers:

The current AI monetization landscape and buyer challenges.
An explanation of the cube and how it can be used to drive consensus and buy-in across departments and leadership by providing a shared framework and language for monetization decisions.
A high-level description of each of the six cube sides, with key challenges and how each can affect profit and revenue.

Navigating Tokenized Pricing Models

Tiffany McCormick — Sat, 26 Jul 2025 04:00:00 GMT

This IDC Perspective explores how token-based pricing is transforming AI and cloud service monetization by converting complex usage patterns into transparent, metered units. It traces the evolution from seat-based and subscription models to prepaid and postpaid token approaches, highlighting real-world vendor implementations and buyer challenges around forecasting, governance, and contract fine print. By offering best practices ranging from benchmarking token rates to establishing cross-functional token governance, this document equips technology buyers with the insights needed to evaluate token offers, manage costs more effectively, and align AI spend with business outcomes.

“Token-based pricing offers a clear path to align AI costs with actual usage; but without robust metering and governance frameworks, organizations risk unpredictable spend. By establishing transparent token metrics and negotiating fine print terms, technology buyers can unlock both flexibility and control as AI services continue to evolve.” — Tiffany McCormick, research director, Digital Business Models and Monetization at IDC

Worldwide IT Leasing and Financing Forecast, 2025–2029

Lara Greden — Thu, 24 Jul 2025 04:00:00 GMT

This IDC presentation presents a forecast for the worldwide IT leasing and financing market for the 2025–2029 period, covering the top 25 countries and IT assets across services, software, and IT infrastructure.

"As IT leaders and CFOs navigate uncertain macroeconomic conditions that impact plans for 2025 and beyond, they are choosing leasing and financing strategies for the flexibility, protection against technology obsolescence, and ability to budget more effectively. These strategies include as-a-service offerings and operating leases covering AI infrastructure, devices, and services, as these procurement models especially help address depreciation risk and ensure the technology upgrade cycles critical to top-line business success." — Lara Greden, senior research director, Infrastructure as-a-Service Solutions, Flexible Consumption, and Circular Economy

North American IT Industry Update in Time of Uncertainty

Diego Anesini, Stephen Minton, Rick Villars, Nigel Wallis — Fri, 27 Jun 2025 04:00:00 GMT

This IDC Web Conference shares early insights from business leaders and IT buyers in the United States, Canada, and Mexico related to the consequences of any future regional trade war. Economic volatility and uncertainties about the flow of trade between countries were matters of growing concern for North American organizations in early 2025. Our senior analysts will assess the tech implications of growing uncertainty when it comes to tariffs, government policies, and a possible recession. Join us to get an early update on how developments may affect IT spending decisions for the rest of the year.

Key insights shared:

The current outlook for IT spending in North America, and how this is being impacted by tariffs
Early insights from a March 2025 survey of IT leaders in North America on potential rethinking of IT priorities and budgets
A deep dive into changes in IT purchasing in Canada and Mexico as trading conditions are subject to rapid change
Implications of changing trade conditions on regional IT hardware (device and systems) supply chains

Customer Economic and Geopolitical Concerns: Potential Effects on the IT Service Management Market

Snow Tempest — Tue, 27 May 2025 04:00:00 GMT

This IDC Market Perspective highlights the shifts in IT spending related to IT service management, enterprise service management, and IT asset management due to geopolitical changes, with a focus on automation and AI.

"Amid economic uncertainty, organizations look to AI and automation investments for help with navigating turbulent market dynamics. But they need to manage expectations and assess results," said Snow Tempest, research manager, IT Service Management, IDC.

Worldwide Monthly Technology Investment Monitor, April 2025: IDC's Insights on Economic Uncertainty, Tariffs, Digital Infrastructure, and Quantum Readiness

Rick Villars, Stephen Minton, Heather West, PhD, Mary Johnston Turner — Thu, 22 May 2025 04:00:00 GMT

This IDC Survey presents IDC's Worldwide Monthly Technology Investment Monitor for April 2025.

From January to early April 2025, IT leaders began to assess and react to actions taken by the U.S. administration. In this survey, IDC connected in mid/late April 2025 with IT leaders around the world to gain an insight into the biggest risks to IT spending plans and how they may address those. It also sought information on the alignment of their current digital infrastructure environments with future needs and their state of post-quantum cryptographic (PQC) readiness.

This economic/investment outlook document provides key findings from IDC's 2025 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 3. It is the second of eight (twice quarterly) documents about economic, IT spending, and IT strategy FERS Surveys across regions, technologies, and industries throughout 2025. This survey of 893 respondents in North America, Asia/Pacific, and Western Europe was conducted in April 2025 while IT leaders were considering adjustments in their 2025 IT spending plans.