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FutureNet World London 2026: APIs as the Execution Layer for AI-Driven Customer Journeys

Masarra Mohamed — Tue, 28 Apr 2026 04:00:00 GMT

This IDC Market Note summarizes key insights and takeaways from FutureNet World London 2026, which highlighted the convergence of network APIs and AI as the execution layer for customer journeys in European telecom. Operators are moving from conceptual debates to practical deployment, focusing on packaging APIs within solutions, agent-ready architecture, and data foundations. The conference underscored execution discipline, trust, and regulatory alignment as key differentiators, with early movers setting market expectations. AI-driven customer journey redesign, pragmatic automation, and unified data pipelines are central to operational readiness and competitive advantage.

“APIs are no longer just endpoints; they have become the execution layer where AI, trust, and customer experience converge,” said Masarra Mohamed, Global CPaaS lead. “Will your network be the substrate for tomorrow’s agent-driven journeys?”

MWC26: The AI Continuum

Mon, 27 Apr 2026 04:00:00 GMT

This IDC Market Perspective analyzes key themes discussed at Mobile World Congress 2026 (MWC26), held from March 2 to 5, 2026, in Barcelona, Spain, in the context of IDC's global telecoms coverage. MWC26 highlighted the telecom industry's shift toward value creation, with AI, 5G Advanced, network APIs, and satellite connectivity driving innovation. Operators are redefining their roles, balancing horizontal platforms and vertical solutions, while enterprise demand for security, sovereignty, and managed services grows. The competitive landscape is evolving, with system integrators leading the transformation. Despite progress, commercial models for AI infrastructure and sovereign networking remain unresolved, making strategic adaptation essential for sustainable growth in the digital connectivity ecosystem.

"As AI transforms telecom, the industry faces a pivotal question: will operators become mere connectivity providers, or orchestrators of the digital economy's next era," said Masarra Mohamed, senior research analyst, IDC Communication Platform as a Service.

Comcast Business 2026 Analyst Event Highlights Accelerated AI-Driven Focus to Bolster Enterprise Growth

Paul Hughes, Ghassan Abdo, Jitesh Bhayani, Peter Chahal, Jason Leigh — Fri, 24 Apr 2026 04:00:00 GMT

Comcast Business' 2026 Analyst Event highlighted that the company is at a pivotal and transformational moment, where its infrastructure, AI capabilities, and partner ecosystem products are now an integrated solution. This comes at a time when the enterprise digital transformation curve is peaking and businesses are looking for a strategic partner that can manage the pace of change and support long-term business outcomes.

Salesforce TDX 2026 — Developer Enablement in the Transition to Agentic Development

Adam Reeves — Fri, 24 Apr 2026 04:00:00 GMT

IDC Survey Spotlight: What Is Driving Enterprise IoT Adoption in South Africa?

Tolga Yalcin — Thu, 23 Apr 2026 04:00:00 GMT

This IDC Survey Spotlight explores the drivers of enterprise IoT adoption in South Africa. It examines the use cases organizations are prioritizing over the next 2–3 years and how South Africa compares to the broader Middle East, Türkiye, and Africa (META) region.

This presentation draws on data from IDC’s 2025 5G and IoT Survey, conducted across the EMEA region.

Monetization Strategies of Cloudified Telcos in the META Region

Tolga Yalcin — Wed, 22 Apr 2026 04:00:00 GMT

This IDC Market Presentation examines how telcos in the Middle East, Türkiye, and Africa (META) region are turning cloudification into monetization. It highlights the most credible near-term revenue paths, including APIs, quality on demand, managed cloud, and selective 5G slicing, while showing where investment is concentrating and what still blocks monetization at scale. The presentation also compares how different monetization models are emerging across Saudi Arabia, the UAE, Türkiye, South Africa, Qatar, Egypt, Kenya, and Nigeria.

"Cloudification is no longer the differentiator in META telecom markets; the real differentiator is how quickly operators can turn cloudified assets into monetizable enterprise offers. The most credible revenue paths are forming around APIs, managed services, enterprise integration, and selective sovereign or regulated cloud propositions. Across the region, operators that can package infrastructure, platforms, and managed delivery into clear commercial offers will be best positioned to scale new revenue." — Tolga Yalcin, research director, Telecoms, IoT, and Digital Regulations

Siemens Strengthens Its Industrial 5G Play with U.S. Expansion and Edge Integration

Alejandro Cadenas — Tue, 21 Apr 2026 04:00:00 GMT

On April 1, 2026, Siemens announced the expansion of its private 5G infrastructure to the United States and seven other countries, alongside enhancements to its portfolio, including CBRS support and edge runtime capabilities embedded in 5G routers. This move comes as the private 5G market shifts from early hype into more pragmatic, outcome-driven deployments.

While private 5G has been widely discussed in recent years, adoption has been constrained by complexity, unclear ROI, and fragmented ecosystems. Siemens' approach directly addresses these challenges by combining industrial-grade infrastructure with simplified deployment and tight integration into its broader digitalization portfolio. Siemens leverages its strong position in industrial sectors to position private 5G not as a standalone connectivity solution, but as a foundational layer of industrial digital transformation.

国内第3のプラットフォーム市場産業分野別／企業規模別予測、2026年～2030年

Ko Shikita, Hitoshi Ichimura — Mon, 20 Apr 2026 04:00:00 GMT

本調査レポートは、国内の産業を、17区分の企業と、中央官庁、地方自治体、教育、消費者の4区分の非企業で計21の産業分野に分類し、それぞれの分野における第3のプラットフォーム支出額実績（2025年）と予測（2026年～2030年）を報告する。また、同市場を5つの従業員規模に分けて分析し、従業員規模別の第3のプラットフォーム支出額の予測データを提供する。

「AI（Artificial Intelligence）を軸としたデジタルビジネスが進展する環境において、ITサプライヤーは、従来のシステム導入支援モデルから脱却し、KPI（Key Performance Indicator）達成にコミットする成果連動型サービスへと転換すべきである。業務プロセス再設計、AI適用領域の選定、効果測定、継続改善までを含めた一体型サービスを提供し、「導入」ではなく「成果創出」を価値として提示することが重要となる」とIDC Japan、Software, Services, and IT Spendingのリサーチマネージャーである敷田康は述べている。

Middle East/GCC International Connectivity, 2026: Resilience, Diversification, and a New Routing Paradigm — How Disruptions Accelerate Route Diversification and Reshape Connectivity Strategies

Tolga Yalcin — Fri, 17 Apr 2026 04:00:00 GMT

This IDC Market Presentation analyzes international connectivity across the Middle East and GCC, focusing on subsea capacity expansion, emerging terrestrial corridors, and the evolving resilience landscape amid recent geopolitical disruptions. It examines the continued concentration of traffic along the Red Sea–Egypt corridor, alongside efforts to enhance route diversity through new subsea systems, Mediterranean landing points, and selective terrestrial initiatives. The presentation also highlights how geopolitical tensions and operational constraints around deployment and repair have elevated infrastructure risk into a commercial consideration, reshaping pricing, SLAs, and route strategy for operators, hubs, and hyperscalers across the region.

"The Middle East connectivity market is entering a new phase where resilience, not just capacity, defines strategic advantage. While subsea expansion continues to scale supply, recent disruptions have exposed the limits of geographic concentration and accelerated the need for diversified routing strategies. Over the next phase, value will shift toward operators that can combine route diversity, interconnect ecosystems, and cloud adjacency into integrated connectivity propositions." — Tolga Yalcin, research director, Telecoms, IoT, and Digital Regulations, IDC META.

D2D via Satellite in the U.S.: Progress, Policy, and Commercial Viability

Alejandro Cadenas — Thu, 16 Apr 2026 04:00:00 GMT

This IDC Market Perspective discusses the emergence of direct-to-device (D2D) connectivity in the U.S. as a natural extension of the mobile network, enabled by advances in LEO constellations, 3GPP NTN standardization, and growing integration into consumer devices. Rather than acting as a standalone satellite service, D2D is being positioned as a complementary RAN layer focused on coverage and resilience, with early deployments centered on emergency communications, rural coverage extension, and low-bandwidth IoT use cases. While strong momentum is driven by partnerships between MNOs and satellite operators under frameworks such as the FCC's Supplemental Coverage from Space (SCS), the pace of adoption will depend on overcoming key constraints around device readiness, certification complexity, and limited satellite capacity. Over the next three to five years, D2D is expected to evolve from feature-based implementations to a network-native capability embedded within the broader 5G ecosystem.

"D2D in the U.S. should not be viewed as a new connectivity paradigm, but as the natural extension of the mobile network into areas where terrestrial economics break down," said Alejandro Cadenas, associate vice president of Telco Research, IDC. "Its success will depend less on satellite capacity and more on how effectively operators integrate spectrum, devices, and certification into a seamless hybrid experience."