rssmarketingandsales https://my.idc.com/rss/2806.do IDC RSS alerts Google Cloud CISO Connect Singapore 2026 and the AI Threat Defense Launch: Agentic Defense Crosses the Inflection Point https://my.idc.com/getdoc.jsp?containerId=lcUS54603826&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>At Google Cloud CISO Connect Singapore 2026, and in the Google AI Threat Defense launch that followed days later, Google made a strong case that the era of human-speed cyber defense is ending. The Anthropic Mythos model announcement, which the company said had already identified thousands of high-severity software vulnerabilities before being withheld from public release, triggered immediate regulatory action from the U.S. Federal Reserve, Singapore's Cyber Security Agency (CSA), and regulators in Australia and Hong Kong. Against that backdrop, Google showcased an integrated agentic defense architecture built around Google SecOps, the newly completed Wiz acquisition, Mandiant consulting services, and the Gemini Enterprise Agent Platform. The showcased customer cases added production-grade credibility to the narrative. IDC believes the convergence of frontier AI threat capability and AI-powered enterprise defense tooling marks a genuine inflection point.</P> IDC Link Thu, 04 Jun 2026 04:00:00 GMT Cathy Huang Marketing's New Operating Model for the AI Era https://my.idc.com/getdoc.jsp?containerId=US54543526&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Perspective explores how AI is reshaping marketing's operating model, leadership, roles, and performance metrics. While AI adoption accelerates productivity and innovation, most organizations remain early in their AI maturity journey, facing challenges in governance, change management, and aligning technology with business outcomes. The document examines how CMOs are transforming their marketing operating models in response to AI and offers recommended actions for fellow CMOs navigating the shift from AI experimentation to enterprise-scale adoption.</P><P>"Marketing's AI gap isn't technological; it's organizational," said Sudhir Rajagopal, research director, IDC CMO Advisory. "Marketing workflow redesign, governance architecture, new marketing roles, and change management must move together with AI tech adoption. The CMOs pulling ahead are fundamentally rebuilding how marketing operates, makes decisions, and drives business growth across the enterprise."</P> IDC Perspective Thu, 04 Jun 2026 04:00:00 GMT Amy Loomis, Ph.D., Sudhir Rajagopal Adobe's Agentic Ambition: A Unified CX Vision Aimed at Driving Differentiation and CIO Relevance https://my.idc.com/getdoc.jsp?containerId=US54543426&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Perspective discusses Adobe Summit 2026. Adobe is repositioning its Experience Cloud as a unified execution layer for customer experience (CX) in the agentic AI era, moving beyond generative AI features to focus on operational systems that connect data, content, and customer journeys. The Adobe Summit 2026 highlighted the launch of CX Enterprise and CX Enterprise Coworker, signaling a strategic shift toward CIO/CTO relevance, open ecosystem compatibility, and enterprise-grade governance. Adobe's approach emphasizes orchestration and integration with third-party systems, aiming to serve as the activation and engagement layer rather than a closed ecosystem.</P><P>While Adobe's vision is credible and directionally correct, differentiation and measurable business outcomes are not yet fully realized. The company must accelerate product unification, lean into ecosystem compatibility, and treat services partners as strategic collaborators to expand influence beyond marketing into enterprisewide transformation.</P><P>"As customer experience shifts toward agentic AI, Adobe is attempting to reposition itself from a marketing platform into the enterprise execution layer for AI-driven engagement," said Roger Beharry Lall, research director, Advertising Technologies and SMB Marketing Applications, IDC. "The vision is compelling, but long-term differentiation will depend on Adobe's ability to prove measurable business outcomes, simplify operational complexity, and establish a defensible role within increasingly open AI ecosystems."</P> Market Perspective Wed, 03 Jun 2026 04:00:00 GMT Roger Beharry Lall, Douglas Hayward, Gerry Murray, Tapan Patel, Sudhir Rajagopal, Melinda-Carol Ballou, Laurie Buczek, Jordan Jewell, Martina Longo, Elaina Stergiades IDC Survey: Early Adopters of Agentic AI Use Cases Within the Facilities Function, 2026 https://my.idc.com/getdoc.jsp?containerId=US54551526&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Survey provides insights from IDC's January 2026 <I>Global </I><I>Agentic AI Use Case Survey</I>. The study was designed to answer questions such as how much autonomy organizations have been able to achieve in processes, how many companies have a formal enterprise AI strategy, what types of systems have agentic AI deployments, and questions pertaining to posture assessment and preferred measures of governance.</P><P>The 13 business segments that IDC surveyed were customer service, cybersecurity, engineering/R&D, facilities, finance, HR, IT operations, legal, marketing, procurement, sales, development, and supply chain. This specific study compares the usage and tendencies of facilities against the sum total of all 13 disciplines. This study also compares current usage as well as the road map of agentic AI usage.</P> IDC Survey Wed, 03 Jun 2026 04:00:00 GMT Brian O'Rourke Jenzabar Annual Meeting 2026: Charting the Path to Jenzabar One Web with Confidence https://my.idc.com/getdoc.jsp?containerId=lcUS54604526&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>Jenzabar held its 25th annual customer meeting (JAM 2026) at the Gaylord Texan in Dallas from May 27 to 30, drawing more than 1,200 higher education customers. Throughout the event, the company put customer confidence, collaboration, and trust at the center of its message, depicting the move to Jenzabar One Web — the company's cloud-based, modular enterprise resource planning (ERP) and student information system — as a journey focused on addressing each institution's unique needs, challenges, and opportunities. What stood out to IDC was how closely the agenda tracked the challenges documented in the <I>IDC MarketScape</I><I>: </I><I>North America </I><I>H</I><I>igher </I><I>E</I><I>ducation SaaS and </I><I>C</I><I>loud-</I><I>E</I><I>nabled Student Information Systems </I><I>2024 Vendor Assessment</I> (IDC #, September 2024). Jenzabar provided concrete updates and strategic priorities to address each of the following key challenges: buggy releases, performance issues, limited change management support, and difficulty with migrating large on-premises systems to the cloud.</P> IDC Link Wed, 03 Jun 2026 04:00:00 GMT Matthew Leger Industry Market Forecast: Americas Manufacturing, 2026 https://my.idc.com/getdoc.jsp?containerId=US53628226&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation provides tech vendor product managers and market intelligence leads with an overview of manufacturing digital transformation (DX) spending, insights into the Americas manufacturing market context, and highlights how manufacturing organizations are investing in industry-specific DX use cases in the region during 2026.</P><P>By looking at the size of the Americas market and the top growing use cases, technology vendor executives can better evaluate:​</P><UL><LI>Areas for investment in product or service development​</LI><LI>Sales and marketing campaign prioritization​</LI><LI>Market penetration​</LI></UL><P>Used in combination with the other Industry Intelligence reports, this document can help technology vendors to gain a competitive advantage in the Americas region.</P><P>"Digital transformation investments must be pragmatic. Nearshoring pressures, persistent labor constraints, and supply chain volatility are pushing manufacturers to prioritize technologies that deliver measurable operational resilience and throughput gains. Suppliers must align their portfolios to prove their impact and worth at the plant, network, and process level," says Jonathan Lang, research director, IDC Manufacturing Insights. </P> Market Presentation Tue, 02 Jun 2026 04:00:00 GMT Jonathan Lang, Nigel Wallis, Heriberto Roman Industry Market Forecast: Asia/Pacific Financial Services, 2026 https://my.idc.com/getdoc.jsp?containerId=US53625026&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation provides tech vendor product managers and market intelligence leads with an overview of financial services digital transformation (DX) spending, insights into the regional financial services market context, and highlights how financial services organizations are investing in industry-specific DX use cases in the region during 2026.</P><P>By looking at the size of the regional market and the top growing use cases, technology vendor executives can better evaluate:</P><UL><LI>Areas for investment in products or services development</LI><LI>Sales and marketing campaign prioritization</LI><LI>Market penetration</LI></UL><P>Used in combination with the other industry intelligence documents, this document can help technology vendors to gain a competitive advantage in the Asia/Pacific region.</P><P>"The Asia/Pacific financial services sector is undergoing steady digital transformation, driven by shifting regulatory requirements, changing customer expectations, and the necessity for operational efficiency. Financial institutions are prioritizing investments in artificial intelligence, digital infrastructure modernization, and cybersecurity to navigate economic variability. For technology suppliers, understanding these investment trajectories is critical. This forecast details spending trends across software, services, and hardware, providing a framework to align product strategies with the region's evolving institutional priorities, risk management, and compliance demands," says Christopher Lee Marshall, vice president, IDC Financial Services Insights.</P> Market Presentation Tue, 02 Jun 2026 04:00:00 GMT Dr. Chris Marshall, Michael Sek Pheng Yeo, Nigel Wallis, Jose Ignacio Diaz Industry Market Forecast: Asia/Pacific Government, 2026 https://my.idc.com/getdoc.jsp?containerId=US53627926&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation provides tech vendor product managers and market intelligence leads with an overview of government digital transformation (DX) spending, insights into the regional government context, and highlights how government institutions are investing in industry-specific DX use cases in the region during 2026.</P><P>By looking at the size of the regional market and the top growing use cases, technology vendor executives can better evaluate:</P><UL><LI>Areas for investment in products or services development</LI><LI>Sales and marketing campaign prioritization</LI><LI>Market penetration</LI></UL><P>"In Asia/Pacific, government digital transformation is shifting from fragmented digitization toward scalable, inclusive, and intelligence-led public sector platforms. The 2026 opportunity will be shaped by governments' ability to connect citizen services, remote care, transport, back-office operations, and critical infrastructure into resilient digital foundations while navigating geographic complexity, uneven maturity, talent shortages, cyber-risk, and rising expectations for trusted public services," says Ravikant Sharma, research director, IDC Government Insights.</P> Market Presentation Tue, 02 Jun 2026 04:00:00 GMT Ravikant Sharma, Nigel Wallis, Claudia Medina Industry Market Forecast: Asia/Pacific Healthcare, 2026 https://my.idc.com/getdoc.jsp?containerId=US53627026&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation provides tech vendor product managers and market intelligence leads with an overview of healthcare digital transformation (DX) spending and insights into the Asia/Pacific healthcare market; it highlights how healthcare organizations are investing in industry-specific DX use cases in the region during 2026.</P><P>By looking at the size of the Asia/Pacific market and the top-growing use cases, technology vendor executives can better evaluate:​</P><UL><LI>Areas for investment in product or service development​</LI><LI>Sales and marketing campaign prioritization​</LI><LI>Market penetration​</LI></UL><P>Used in combination with the other Industry Intelligence reports, this document can help technology vendors gain competitive advantage in Asia/Pacific.</P><P>"Healthcare organizations across the Asia/Pacific region must ask themselves how fast they can translate data, automation, and intelligence into measurable clinical and financial outcomes. The next phase of investment will favor vendors that can simplify complexity, localize execution, and demonstrably improve delivery at scale," says Research Director Jennifer Eaton, IDC Healthcare Insights.</P> Market Presentation Tue, 02 Jun 2026 04:00:00 GMT Jennifer Eaton, Nigel Wallis, Heriberto Roman Industry Market Forecast: Europe Financial Services, 2026 https://my.idc.com/getdoc.jsp?containerId=US53624826&utm_medium=rss_feed&utm_source=alert&utm_campaign=rss_syndication <P>This IDC Market Presentation provides tech vendor product managers and market intelligence leads with an overview of financial services digital transformation (DX) spending, insights into the regional financial services market context, and highlights how financial services organizations are investing in industry-specific DX use cases in the region during 2026.</P><P>By looking at the size of the regional market and the top growing use cases, technology vendor executives can better evaluate:​</P><UL><LI>Areas for investment in products or services development​</LI><LI>Sales and marketing campaign prioritization​</LI><LI>Market penetration​</LI></UL><P>Used in combination with the other Industry Intelligence reports, this document can help technology vendors to gain competitive advantage in the European region.</P><P>"The European financial services industry is tackling economic uncertainty by increasing its focus on digitalization, operational resiliency, and AI adoption to optimize cost-to-income ratios and combat fraud. Regulatory pressures, like DORA compliance, mandate rapid digital infrastructure modernization and robust cybersecurity frameworks. For technology suppliers, this landscape underscores a critical need to provide scalable, compliant, and AI-enabled solutions that address core legacy modernization while enabling dynamic ecosystem development, hyper-personalization, and sustainable business growth across the region," says Maria Adele Di Comite, research director, IDC Financial Services Insights.</P> Market Presentation Tue, 02 Jun 2026 04:00:00 GMT Maria Adele Di Comite, Dr. Chris Marshall, Nigel Wallis, Jose Ignacio Diaz