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Anthropic and Salesforce: AI and CRM Join Forces

Tim Law, Shari Lava, Neil Ward-Dutton, Max Pepper — Tue, 01 Sep 2026 04:00:00 GMT

Salesforce and Anthropic announced Claudeforce. This new partnership launches with Salesforce in Claude, a plugin available to select pilot customers now, with open beta expected in September 2026. It signals a shift in the AI partner ecosystem, where large enterprise application providers combine with AI models to leverage deterministic, trusted enterprise applications alongside the power of nondeterministic AI models and natural language interfaces. It also solidifies Anthropic's focus on bringing frontier reasoning and intelligence to commercial enterprises by collaborating with large enterprise systems of record.

Cisco Extends Secure AI Factory with NVIDIA to Rackscale, Trading Engineered Platform Control for Rapid Time to Market

Brent Ellis, Kuba Stolarski, Ashish Nadkarni, Matthew Eastwood — Tue, 01 Sep 2026 04:00:00 GMT

Consumers Against or With Retailers? A 2026 Comparison Across Two IDC Surveys

Mon, 31 Aug 2026 04:00:00 GMT

This IDC Tech Buyer Presentation examines where retailer strategies and consumer expectations align or diverge across the retail industry in 2026. The analysis is structured around eight thematic areas: conversational and agentic AI; personalization and cross-channel continuity; fulfillment, delivery, and the last mile; in-store experience; trust, data, and privacy; payments and the agentic payment horizon; sustainability and ESG legibility; and channel and revenue mix. Each theme is discussed from both the consumer and retailer perspectives, culminating in a convergence-and-divergence matrix and a closing discussion of gaps in current retailer strategy. The consumer perspective draws on IDC’s WW Retail Consumer Insights Survey (May 2026), while the retailer perspective draws on IDC Retail Technologies & Business Process Trends, 2026.

IBM's Dual-Architecture Processor Brings Native Arm Execution to the Mainframe

Kuba Stolarski, Jeff Janukowicz, Brent Ellis, Dr. William Lee, Jim Hines — Mon, 31 Aug 2026 04:00:00 GMT

At the Hot Chips 2026 conference, IBM disclosed a next-generation processor for future IBM Z and LinuxONE systems that executes both the z/Architecture and Arm (AArch64) instruction sets natively on every core. IBM describes it as the industry's first dual-architecture mainframe processor and the first hardware result of its April 2026 collaboration with Arm. The disclosure matters less for its peak specifications than for the software boundary it moves. Running Arm-based Linux on the same silicon that runs z/OS and existing Linux workloads, and exposing the platform's cryptography, compression, and AI accelerators to Arm software through standard Linux interfaces, positions IBM Z and LinuxONE to host the growing body of cloud-native and AI software written for Arm without asking customers to give up the reliability, security, and availability that keep mission-critical workloads on the platform.

IDC MarketScape: Worldwide Transportation Management Systems 2026 Vendor Assessment

Simon Ellis, Reid Paquin — Mon, 31 Aug 2026 04:00:00 GMT

This IDC study analyzes software providers in the market today that support transportation management processes in planning, execution, visibility, optimization, and procurement. Global transportation is a fragmented market that transportation management systems (TMSs) software aims to synchronize into, and across, the supply chain. Automating processes and integrated analytics help organizations improve productivity and drive consistency by enabling practitioners to make more informed and timely decisions across the operational landscape.

"Constantly changing global trade complexities and the persistent, unpredictable disruption of transportation networks require that companies employ a fit-for-purpose TMS application," says Simon Ellis, group VP for Manufacturing and Supply Chain, IDC. "In this IDC MarketScape, we see a group of very strong vendors offering capabilities to make global multimodal shipping an integrated part of their broader supply chain. Advanced TMS capabilities allow clients to derive a competitive advantage versus many who still view it as a basic support function."

ILTACON 2026: Gather Round the Legal Tech Campfire

Ryan O'Leary, Esq. — Mon, 31 Aug 2026 04:00:00 GMT

Every vendor is best friends with adjacent technology vendors. Point solutions continue to rule the day, but the vendors are so entrenched in their spaces that partnership is the name of the game as acquisitions have become too costly across technologies.

NVIDIA FY 2Q27 Results: Orchestrating the AI Infrastructure Economy

Matthew Eastwood, Ashish Nadkarni — Mon, 31 Aug 2026 04:00:00 GMT

OpenAI Pulls Its Models from Cursor as the Agentic Coding Battle Intensifies

Arnal Dayaratna — Mon, 31 Aug 2026 04:00:00 GMT

OpenAI's decision to withdraw direct support for its models in Cursor reflects its concern that SpaceX may use outputs from OpenAI models supplied through Cursor to develop Grok in violation of its terms of service. The withdrawal will sacrifice revenue from Cursor-managed usage while strengthening Codex as the leading agentic coding harness with native, managed access to OpenAI's strongest current and future models. It will also weaken Cursor's model selection experience. The pressure now falls on SpaceX to advance Grok 4.6 and its successors as coding models that can compete directly with GPT-5.6 Sol, Astra, and Claude Opus 5.

Salesforce Expands Headless 360, Moving Beyond Developer Enablement to Enterprise-Wide Agentic Access

Adam Reeves — Mon, 31 Aug 2026 04:00:00 GMT

On August 19, 2026, Salesforce announced an expansion of Headless 360 from a developer-focused programmatic access layer into an enterprise-wide set of Model Context Protocol (MCP) servers, reusable skills, and cross-channel tools spanning every major cloud in its portfolio. The update reflects Salesforce's intent to make agentic access a means for both people and AI agents to interact with the platform.

Tech Buyer Survey Spotlight: How Are Networking and Telecom Spending Impacting IT Investment Shifts?

Paul Hughes — Mon, 31 Aug 2026 04:00:00 GMT

This Tech Buyer Survey Spotlight looks at how enterprises view the impact of tariffs and economic shifts on the cost of IT services, and in particular, telecom and network services spending concerns rank well below other segments. As enterprises navigate geopolitical realities that affect business planning and investment, business continuity and connectivity resilience remain priorities, but longer-term contracts reduce much of the cost pressure that comes from other IT segments.

The data in this Spotlight comes from IDC’s Future Enterprise Resiliency and Spending Survey Wave 4, with 1,835 respondents across 27 countries and 15 vertical industries.