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IDC MarketScape: Worldwide Autonomous Mobile Robots and Ecosystems 2026 Vendor Assessment

Carlos Gonzalez, Rani Ratna — Thu, 11 Jun 2026 04:00:00 GMT

This IDC study highlights the rapid evolution of autonomous mobile robots (AMRs) as foundational infrastructure in industrial automation, logistics, and manufacturing. The document evaluates prominent vendors on capabilities, integration, and innovation, with a focus on AI-driven navigation, interoperability, and operational resilience. AMRs are positioned as critical enablers of Industry 5.0, driving productivity, flexibility, and human-machine collaboration. Buyers are advised to prioritize standards alignment, simulation validation, and robust vendor support for long-term success.

"Within the Industry 5.0 framework, AMRs are the intersection of automation, AI, and human workforce collaboration. They represent the next wave of automation and industrial robotic operations," said Carlos M. González, research manager for IDC's Industrial IoT and Intelligence Strategies.

IDC MarketScape: Worldwide Network Consulting Services 2026 Vendor Assessment

Leslie Rosenberg, Chris Barnard, Bruno Teyton — Wed, 10 Jun 2026 04:00:00 GMT

This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the worldwide network consulting services market for 2026. IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in each market in both the short term and the long term. The document highlights the importance of new defining thought leadership and delivery best practices for mature as well as emerging networking technologies alike. It also provides an assessment of various network consulting services firms, their strengths, challenges, and when to consider them.

"As enterprises navigate rising architectural complexity, accelerating digital transformation, and persistent skills gaps across multivendor environments, network consulting services have become an essential strategic lever — enabling organizations to accelerate transformation timelines, reduce technical debt, and align infrastructure investments directly to outcomes," states Leslie Rosenberg, research vice president, Network Life Cycle and Infrastructure Services, IDC. "IT buyers that effectively engage network consulting firms report meaningful progress in designing AI-ready infrastructure, modernizing legacy networks, and building the frameworks needed to sustain long-term operational resilience."

The Buyer's Imperative: How to Evaluate, Select, and Deploy AI in GRC and TPRM Environments Before Your Window Closes

Philip D. Harris, CISSP, CCSK — Wed, 10 Jun 2026 04:00:00 GMT

This IDC Perspective discusses how to evaluate, select, and deploy AI in GRC and TPRM environments before your window closes. Your organization is approaching a critical inflection point at which AI-generated information volumes, accelerating cyberattack life cycles, and a deepening talent shortage will soon make human-in-the-loop workflows operationally unsustainable. While regulatory frameworks and your own risk culture currently demand human accountability for consequential GRC decisions, clinging to this requirement beyond its useful life will become an operational liability within two to three years.

The platforms you select today must demonstrate that AI autonomy is earned incrementally through auditable performance records — tracking decision accuracy, override rates, concurrence trends, and explainability standards across risk scoring, vendor assessment, audit management, and AI governance activities. Require your vendors to present automation not as a binary switch, but as a graduated, reversible, risk-stratified progression with built-in reassessment checkpoints that your practitioners control.

Your own data environment is equally consequential; AI operating on your incomplete or stale GRC data will be rejected by your experienced practitioners regardless of platform sophistication. Demand that your vendor deliver transparent, plain language communication of AI performance — including honest acknowledgment of limitations — as a nonnegotiable foundation for building durable confidence across your team.

When evaluating technology suppliers, treat native AI performance instrumentation, role-aware automation notifications, and a credible autonomous operations road map as core procurement requirements, not differentiating features.

"AI autonomy in GRC isn't a leap of faith — it's a performance record. Demand the evidence, validate the outcomes, and authorize trust incrementally. The organizations that hold their vendors to this standard will define the next era of risk management," says Phil Harris, research director, Governance, Risk, and Compliance Solutions, IDC.

Asia/Pacific Industry-Specific GenAI Use Case Adoption and Their Agentic Transitions

Deepika Giri, Daeil Chun, Shashank Nigam — Tue, 09 Jun 2026 04:00:00 GMT

This IDC Tech Buyer Presentation spotlights the accelerating evolution of Asia/Pacific enterprises as they move decisively from generative AI (GenAI) pilots to full-scale, agentic AI deployments. Leading organizations in BFSI, retail, manufacturing, healthcare, and government are harnessing agentic, multimodal AI to automate mission-critical workflows, drive operational excellence, and unlock adaptive, data-driven business models. Despite this momentum, enterprises face persistent barriers around cost, regulatory complexity, and output reliability. To capture GenAI's transformative value, tech buyers must prioritize industry-tailored frameworks, invest in autonomous orchestration, and embed robust compliance strategies at every stage of deployment.

"Agentic AI is fundamentally reshaping industry operations across Asia/Pacific, driving enterprises beyond incremental productivity to achieve truly adaptive, autonomous, and value-centric transformation. The leaders in this new era will be those who embed trust, regulatory compliance, and explainability at the core of their AI strategies," says Deepika Giri, associate VP, IDC Asia/Pacific.

Beyond Triage: The Additive Settlement for Digital Operations

Shannon Kalvar, Amy Loomis, Ph.D., Archana Venkatraman — Tue, 09 Jun 2026 04:00:00 GMT

This IDC Perspective introduces the additive settlement — a deliberately negotiated operating model that redefines the relationship between human authority, machine-scale action, and institutional governance. Enterprises that invest in AI-assisted operations often discover they have made triage faster without escaping it, compressing chaos while leaving human talent trapped in reactive work. This document examines what changes in daily work across four operational roles, makes the human-machine boundary explicit as a governance instrument, and identifies the predictable fragilities that lead to developmental and strategic starvation.

"The question is no longer whether AI can handle operational complexity. It is whether the enterprise has negotiated a settlement that makes human judgment genuinely strategic rather than permanently reactive," said Shannon Kalvar, research director, Enterprise Systems Management, Observability, and AIOps at IDC.

Salesforce Acquires Contentful, Adding a Native Content Layer to Agentforce

Jordan Jewell, Tapan Patel, Amy Machado, Shari Lava — Tue, 09 Jun 2026 04:00:00 GMT

On June 1, 2026, Salesforce announced signing a definitive agreement to acquire Contentful, a leading headless CMS and composable content platform. Contentful will provide a native content layer to the Salesforce Customer 360 portfolio and Headless 360 API framework.

Workday DevCon 2026: Making Workday Build Agent Ready

Adam Reeves — Tue, 09 Jun 2026 04:00:00 GMT

At its annual DevCon conference on June 2, 2026, Workday announced Developer Agent, Agent-Ready Tools, and Agent Passport, a set of developer tools that represent the next phase of its Workday Build platform, introduced at Workday Rising in September 2025. Taken together, these announcements indicate that Workday is making a deliberate, and increasingly credible, effort to reposition itself as an enterprise platform for developers rather than a proprietary developer ecosystem, with security and governance as the primary differentiators.

Bloomreach Brings Enterprise Personalization to Shopify Merchants with Loomi AI

Gerry Murray — Mon, 08 Jun 2026 04:00:00 GMT

By bundling its full AI personalization stack — search, recommendations, promotions, and omni-channel marketing — into a no-code Shopify app at no additional cost for AI capabilities, Bloomreach simultaneously expanded its addressable market by orders of magnitude and raised the competitive bar for personalization vendors who still charge separately for AI.

The Data Signals Economy: Signal Coverage, Provenance, and the Risk-Based Architecture of Financial Crime Prevention

Sam Abadir, Aaron Press — Mon, 08 Jun 2026 04:00:00 GMT

This IDC Perspective discusses how financial institutions are not relying on a single vendor to manage financial crime compliance. IDC survey data shows that the majority of banking institutions use three or more vendors in their financial crime compliance program, spanning KYC, transaction monitoring, and fraud. Only 14% of institutions operate with a single vendor, while 66% use three or more vendors. This reflects the operational reality that no single platform addresses the full spectrum of financial crime risk and that multivendor architectures are the norm, not the exception, in mature financial crime programs.

"Financial crime is evolving faster than the control frameworks built to detect it. The IDC Data Signals Economy Framework gives institutions a structured way to think about this problem. It is not enough to ask whether you have the right tools. You have to ask whether the signals feeding these tools are of the right quality, from the right sources, and calibrated against the right threat population for your specific risk environment. This is a different question, and it leads to better decisions," said Sam Abadir, research director, Risk, Compliance, and Financial Crime, IDC.

The Three Pillars of Modern Grid Software: ADMS, Grid DERMS, and Edge DERMS

Gaia Gallotti, Jean-François Segalotto, John Villali — Mon, 08 Jun 2026 04:00:00 GMT

This IDC Perspective defines and contextualizes three foundational platform categories in utility distribution grid management: advanced distribution management systems (ADMSs), grid distributed energy resource management systems (grid DERMSs), and edge distributed energy resource management systems (edge DERMSs). Drawing on IDC Energy Insights' primary research and market intelligence, this document establishes precise functional definitions for each platform, articulates the distinct system-of-record roles they occupy within a layered grid architecture, and presents a strategic vision for how the integration of these three platforms enable utilities to manage the modern, DER-rich distribution grid with a holistic approach to grid management that supports reliability, decarbonization efforts, and regulatory compliance.

"The utilities that will define the next era of distribution grid excellence are those that invest not just in individual platforms but in the integration architecture that makes ADMS, grid DERMS, and edge DERMS work as a unified whole. Clarity in the definition of these systems and in their purpose and functionalities is where that journey begins, " said John Villali, senior research director, IDC Energy Insights.