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Additive Digital Governance: Redesigning Authority, Work, and Coordination for Machine-Scale Operations

Shannon Kalvar — Mon, 04 May 2026 04:00:00 GMT

As machine-scale digital complexity overtakes human-scale coordination models, enterprises need more than better telemetry and faster automation. Additive digital governance provides a governance model for redefining authority, redistributing work between humans and machines, and turning operational events into durable institutional learning. The result is a more governable, resilient, and sustainable digital operating model.

"When complexity exceeds human absorption capacity, the decisive advantage no longer comes from speed alone. It comes from the ability to define boundaries, legitimate trade-offs, and govern machine-scale operations without exhausting the people responsible for them," says Shannon Kalvar, research director, IDC.

IFS Q1 2026 Financial Results: Industrial Operations Embed AI for Agility, Performance, and Work

Aly Pinder, Sarah Lee, Mickey North Rizza, Brian O'Rourke — Mon, 04 May 2026 04:00:00 GMT

On April 22, 2026, IFS announced its financial results for the first quarter of 2026 period ending March 31, 2026. IFS reported an annual recurring revenue (ARR) growth of 25%. IFS highlighted cloud revenue growth of 24% year-over-year (YoY), net retention rate (NRR) of 114%, and recurring revenue mix of 84% of total revenue. Growth in the first quarter was driven by a combination of new customers, revenue expansion within existing customers, consistent retention metrics, and increasing adoption of AI-driven capabilities across industrial operational workflows. Some of the wins and expansions for IFS.ai were from large enterprises such as Aramex, Coca-Cola, China Airlines, Drydocks World, FirstSolar, JVCKENWOOD, LATAM Airlines, Miele, and Shin Maywa Industries. This IDC Link will provide a perspective on IFS’s financial highlights from Q12026 and its potential impact on industrial operations, enterprise applications, asset-intensive industries, and aftermarket service.

Verizon 1Q26 Earnings: Improved Subscriber Trends, EBITDA, and Raised Guidance Signal Early Turnaround Progress

Jitesh Bhayani — Mon, 04 May 2026 04:00:00 GMT

IDC PeerScape: Best Practices for Asset Management in Utilities

John Villali — Thu, 30 Apr 2026 04:00:00 GMT

This IDC PeerScape highlights five key best practices that distinguish successful APM implementations in utilities: adopting risk-based asset prioritization, integrating IT and OT data, transitioning to condition-based predictive maintenance, aligning APM with business and regulatory objectives, and strengthening data governance. Together, these practices enable utilities to optimize maintenance strategies, improve reliability metrics, reduce operational costs, and enhance their ability to justify investments in a highly regulated industry.

Utilities that treat APM as an enterprise transformation rather than a standalone technology deployment are better positioned to manage risk, extend asset life cycles, and deliver consistent, high-quality service to customers. As grid complexity continues to increase, APM will play a central role in enabling utilities to balance reliability, affordability, and sustainability objectives.

"Asset performance management is becoming a foundational capability for utilities navigating grid modernization, changing market dynamics, and rising reliability expectations. Organizations that integrate data, analytics, and operational decision-making into a cohesive APM strategy will be best positioned to reduce risk, optimize assets, extend asset life cycles, and deliver measurable business and regulatory outcomes," said John Villali, senior research director, IDC Energy Insights.

Velotic: The Journey Toward an AI‑Ready Industrial Data Fabric

Lorenzo Veronesi — Thu, 30 Apr 2026 04:00:00 GMT

This IDC Perspective analyzes the role of Velotic in the modern industrial software ecosystem. Velotic's creation out of the integration of Proficy, Kepware, and ThingWorx marks a shift from monolithic industrial applications to data‑centric, AI‑ready platforms. The company offers manufacturers not only an OT backbone and ecosystem but also introduces choices around architecture, DataOps, branding, and partner models.

"Industrial software is no longer a sidecar to hardware or IT procurement; long‑term value will accrue to those that control and structure industrial data, not just to those selling individual point solutions," said Lorenzo Veronesi, associate research director, Manufacturing Insights, IDC. "Manufacturers should treat Velotic not just as a logo change, but rather as a chance to evolve their architecture. They should pursue a map drafting of the as-is versus to-be Proficy, Kepware, and ThingWorx dataflows and define a mid-term target for an integrated, AI‑ready data fabric."

Google Cloud Next 2026: Building the Agentic Enterprise Through an Integrated Developer Platform

Jim Mercer — Wed, 29 Apr 2026 04:00:00 GMT

Google Cloud Next 2026 marks a pivotal transition from generative AI experimentation to production-scale agentic systems. The event highlighted Google Cloud's strategy to deliver a unified platform spanning infrastructure, data, security, and developer tooling, enabling enterprises to build, deploy, and govern autonomous agents at scale. Central to this vision is the Gemini Enterprise Agent Platform, which integrates development frameworks, runtime environments, governance controls, and optimization capabilities into a cohesive system. This IDC Link examines the key announcements and provides perspective on their implications for developers, DevOps, and platform engineering as we move toward the agent development life cycle (ADLC).

IDC MarketScape: Worldwide Point-of-Sale Software in Grocery and Food Store Retail 2026 Vendor Assessment

Filippo Battaini — Wed, 29 Apr 2026 04:00:00 GMT

This IDC MarketScape assesses the capabilities and strategies of enterprise point-of-sale (POS) software vendors with a significant presence in the worldwide grocery and food store retail segment. The evaluation assesses vendors against criteria spanning omni-channel strategy, innovation, delivery, global capabilities, loss prevention, multi-vertical support, and customer satisfaction. A key component of the evaluation is how well vendors are positioning their platforms as composable commerce foundations capable of supporting the rapidly evolving operational and customer experience demands of modern grocery retail.

"Grocery POS is no longer a checkout technology; it is the operational core of the modern store. The vendors that are pulling ahead have built open, composable platforms in which AI, loss prevention, payments, and food service capabilities converge on a shared foundation, giving retailers the freedom to build differentiated experiences without being constrained by their technology stack," said Filippo Battaini, research manager, IDC Retail Insights.

Practical Digital Transformation: The Role of Enterprise Applications in AI Readiness

John Bermudez — Wed, 29 Apr 2026 04:00:00 GMT

This IDC Perspective examines how enterprise application modernization enables practical digital transformation across the enterprise. Many organizations continue to underutilize ERP, CRM, HCM, and supply chain systems while simultaneously pursuing AI-driven innovation initiatives. As enterprise application vendors embed generative AI and agentic AI automation capabilities into modern SaaS platforms, organizations running legacy versions of these applications will struggle to adopt these innovations. This document guides CIOs through the strategic and operational considerations for modernizing enterprise application environments so they can take advantage of embedded AI capabilities and translate digital transformation investments into measurable operational outcomes.

"Many organizations are pursuing AI initiatives while still operating legacy versions of enterprise applications that limit their ability to adopt the embedded AI capabilities vendors are introducing into modern SaaS platforms," says John Bermudez, adjunct research advisor for IDC's IT Executive Programs (IEP). "Upgrading and modernizing ERP, CRM, HCM, and supply chain systems is increasingly becoming a practical foundation for organizations seeking to translate AI innovation into real improvements in operational performance."

Sourcing Strategies for Organizations when Utilizing Managed Cloud Services

David Tapper — Wed, 29 Apr 2026 04:00:00 GMT

This IDC Tech Buyer Presentation examines organizational sourcing strategies in utilizing managed service providers (SPs) and partner ecosystems, particularly public cloud providers, when using managed cloud services. This presentation will provide organizations, whether they currently utilize these services or are considering using these services, with a blueprint for developing an optimal sourcing strategy when selecting managed SPs for managed cloud services.

Key factors analyzed in determining what shapes the underpinnings of an optimal sourcing strategy for managed cloud services includes the changing structure in the community of managed SPs, alternatives for managed cloud services with public cloud providers, strategic partnership requirements enabling transformation to cloud, the role of managed SPs in supporting public clouds, sourcing strategies and challenges in using public cloud providers for managed public cloud services, key capabilities requirements for managed cloud services, and criteria in down selecting managed SPs for managed cloud services. This presentation also provides organizations with a framework of building blocks as guidelines to select the right managed SPs for services that are centered on factors which organizations emphasize as critical, including: determining optimal bundling requirements, controlling and optimizing value of partnership-based managed cloud services, defining means of achieving value expectations, ensuring availability of critical capabilities, having access to key resources in optimizing financial management, and requiring critical support to ensure operational excellence.

“Organizations looking to utilize managed SPs for managed cloud services need to carefully assess the providers that organizations are considering across a wide array of issues with the goal of building a sourcing strategy that balances achieving critical business and IT objectives with the degree of risk that firms are willing to take in handing over the management, continuous support and control of their technology environments to a third-party service provider. Factors that organizations need to consider when developing a sourcing strategy for managed SPs must include clearly defining the roles and responsibilities of both managed SPs and partners used to support provisioning of managed cloud services, ensuring that managed SPs can deliver the value required, requiring that managed SPs utilize strategic capabilities needed to meet SLAs as well as business and IT goals, ensuring that the managed SP utilizes FinOps in optimizing financial management and expecting managed SPs to incorporate robust governance.” — Program VP David Tapper, Outsourcing and Managed Cloud Services, IDC

IDC PeerScape: Peer Insights for Accelerating AI-Driven Underwriting Transformation in Insurance — Part 2

Inci Kaya — Tue, 28 Apr 2026 04:00:00 GMT

To provide actionable insights, this document is presented in two parts. IDC PeerScape: Peer Insights for Accelerating AI-Driven Underwriting Transformation in Insurance (IDC #US53779826, March 2026) features four case studies, and this current IDC PeerScape covers three additional examples of underwriting transformation and automation across the industry.

"Insurers that leverage AI to automate specialty underwriting and endorsement processing are achieving measurable gains in speed, accuracy, and compliance. The shift from manual research to unified, data-enriched profiles empowers underwriters to make confident decisions and strengthens broker relationships. As regulatory scrutiny intensifies, explainable AI and robust audit trails will be key differentiators in the insurance landscape." — Inci Kaya, IDC research manager, Digital Strategies, Insurance Worldwide