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IDC ProductScape: Worldwide AI-Enabled Field Service Management Applications, 2026

Aly Pinder — Mon, 09 Mar 2026 04:00:00 GMT

The IDC ProductScape offers a comprehensive guide on the key functionalities of field service management, featuring products from Atheer, IBM, IFS, KloudGin, Microsoft, Nomadia, Oracle, OverIT, Praxedo, PTC, Salesforce, SAP, ServiceNow, ServicePower, Solvares Group, Syncron, Tavant, Zinier, and Zuper. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

2026 Enterprise Connectivity Investment Analysis by Region — Fixed Connectivity

Paul Hughes — Sun, 08 Mar 2026 05:00:00 GMT

This IDC Tech Buyer Presentation takes a closer look at enterprises' fixed-line and wired connectivity investment expectations worldwide for 2026. The data in this presentation comes from IDC's 2025 Future Enterprise Connectivity Infrastructure and Services Survey, conducted among 758 respondents in 18 countries worldwide across IT and lines of business, all with connectivity budget and decision-making capabilities.

Key Considerations for Leveraging AI Agents in Network Management

Brandon Butler — Sun, 08 Mar 2026 05:00:00 GMT

This presentation highlights how agentic AI is emerging as the next phase of AI-powered networking, outlining the technological shifts enabling this transition and how agentic capabilities are being applied across campus and branch operations. It summarizes the benefits, challenges, and security considerations supported by IDC survey insights and concludes with practical guidance for enterprises on how to consider leveraging agentic AI in network management.

MWC 2026: AI-Native Networks and Infrastructure Convergence

Matthew Eastwood — Fri, 06 Mar 2026 05:00:00 GMT

At Mobile World Congress 2026 in Barcelona, the industry highlighted a new phase in the evolution of digital infrastructure centered on AI-native networks, distributed edge computing, and the convergence of connectivity and cloud platforms. Vendor and operator announcements showcased AI-enabled radio access networks, telco AI cloud initiatives, 5G-Advanced deployments, early 6G ecosystem collaboration, expanded network APIs, and satellite-terrestrial integration. IDC notes that these developments reflect a broader structural shift: Telecommunications networks are evolving from connectivity platforms into distributed compute fabrics capable of supporting real-time AI inference and automation across broad application and data continuums. As AI adoption accelerates, the boundaries between telecom and datacenter infrastructure are increasingly blurring, reshaping how organizations design and deploy AI-enabled digital infrastructure.

Enterprise Connectivity Technology Supplier Heat Map

Paul Hughes — Thu, 05 Mar 2026 05:00:00 GMT

This IDC Tech Buyer Survey Spotlight highlights that although the largest share of enterprises sees their systems integrator (SI) as their most trusted and go-to partner for connectivity strategy, telecom SPs have surpassed cloud SPs to become the second-ranked choice.

IDC expects that all suppliers will embrace SI-like qualities as future connectivity architecture integration becomes paramount for businesses integrating cloud and security into their network footprint. Technology suppliers that think less about bandwidth and more about agility, integration, and outcomes will see faster progress from connectivity vendor to a trusted enterprise connectivity strategy partner.

Data in this Tech Buyer Survey Spotlight comes from IDC's 2025 Future Enterprise Connectivity Infrastructure and Services Survey, with 758 respondents from 18 countries worldwide across IT and line of business (LOB), and all with connectivity budget and decision-making capabilities.

IDC PlanScape: Culture of Innovation

Karen D. Schwartz — Thu, 05 Mar 2026 05:00:00 GMT

This IDC PlanScape discusses the culture of innovation.

"Building innovation culture into the operational model is critical to a company's continued success," said Karen D. Schwartz, adjunct research analyst, IDC’s IT Executive Programs (IEP). "It's the best way for companies to remain competitive, recruit talented and imaginative people, and improve the metrics critical to the organization and the sector."

Anthropic Touts Claude Code for COBOL Modernization

Michele Rosen, PhD — Wed, 04 Mar 2026 05:00:00 GMT

Anthropic's recommendation that enterprises use tools like Claude Code to automate key phases of the COBOL modernization process underscores the growing role of AI in legacy application modernization, with market impact contingent on the tools' ability to deliver high-quality results for mission-critical enterprise applications.

IDC Tech Buyer Survey Spotlight: How Do Talent Acquisition Priorities Vary Between HR and IT Leaders?

Abhinav Shrivastava — Wed, 04 Mar 2026 05:00:00 GMT

This IDC Tech Buyer Survey Spotlight draws from IDC's Global HCM Survey, 2025. It highlights the differences in talent acquisition (TA) priorities between HR and IT leaders. While HR leaders prioritize recruiting effectiveness, IT leaders focus on seamless operational integrations. Both groups align on the need to accelerate access to skilled talent, as reflected in similar expectations for improved speed to hire. However, widespread misalignment between HR's outcome metrics and IT's architecture priorities can slow talent acquisition transformation, underscoring the need for structured HR-IT collaboration and a shared evaluation framework to enable faster hiring, stronger skills validation, and improved experiences.

Foundations That Compound at Scale: ZohoDay 2026

Jim Mercer, Melinda-Carol Ballou — Tue, 03 Mar 2026 05:00:00 GMT

The ZohoDay 2026 analyst event marked an inflection point in Zoho Corp.’s evolution, moving from a broad SaaS portfolio provider to an architect of a vertically integrated business application operating system, which it named AppOS. Across executive keynotes and breakout sessions, Zoho articulated a clear thesis that fragmentation is the root problem in enterprise software, and durable competitive advantage in the AI era requires owning and integrating the foundational layers, namely data, infrastructure, development, and intelligence.

Recently surpassing 1 million customers and 150 million users in its 30th year, Zoho is pairing scale with a long-term strategy centered on unified data, visual accessibility, contextual AI, full-stack data and analytics, modern developer tooling, and observability through its ManageEngine solution.

For developers, DevOps teams, software testers, and observability leaders, the announcements reflect a platform shift with material implications for how Zoho applications are built, operated, and secured and continue to evolve.

2026 Enterprise Connectivity Investment Analysis by Region — Wireless/Mobile

Paul Hughes — Mon, 02 Mar 2026 05:00:00 GMT

This IDC Tech Buyer presentation takes a closer look at the wireless connectivity investment expectations by enterprises worldwide for 2026. Data in this presentation comes from IDC's 2025 Future Enterprise Connectivity Infrastructure and Services Survey, with 758 respondents from 18 countries worldwide across IT and line of business, all with connectivity budget and decision-making capabilities.