rsshardware

Certinia acquires Moonnox Creating Digital AI Value: Professional Services Automation Platform with AI architected at the Core

Mickey North Rizza — Wed, 22 Jul 2026 04:00:00 GMT

Today, Certinia, an AI-powered Professional Services Automation (PSA) vendor, announced it has acquired Moonnox, an AI-native services delivery platform purpose-built for the professional services sector. This combination of both an AI-powered PSA vendor and AI- Native services platform, enables Certinia to bring even more value with its systems of records of PSA, Financial Management and Customer Success Cloud Services, through the extension of Certinia's AI system of action, called Veda — enabling Certinia to become a platform that powers AI-native services with AI architected as the core customer delivery mechanism.

Industry Conversation Handbook: Worldwide Utilities, 2026

Gaia Gallotti, John Villali, Claudia Medina, Nigel Wallis — Tue, 21 Jul 2026 04:00:00 GMT

This IDC Market Presentation is designed to provide general and synthetic knowledge to support technology suppliers’ salespeople when they first approach buyers from the utilities industry. The IDC Industry Conversation Handbook is aimed at igniting meaningful customer engagement, addressing the following questions:

What is the industry structure and what are the key business processes?
How can you improve your sales approach to better address the needs of potential buyers?
Learn about how specific technologies interact with the industry and how to position your offerings to meet industry requirements effectively.
Communicate competently with buyers by using language that resonates with them, initiating conversations, and asking questions that are relevant to their interests and needs.
Showcase the most appropriate products/services that meet the buyer’s needs, illustrating with real-life examples how they can be advantageous to the buyer.

The topics discussed in this Industry Conversation Handbook are selected by IDC analysts based on in-depth and ongoing IDC research about the key technologies applied to operations within the utilities industry.

“Utilities are not short of technology options; in fact, the technology is broadly mature. Technology suppliers that lead with industry expertise, speak the language of business outcomes, and bring a clear roadmap across CX modernization, AI, grid edge intelligence, and cybersecurity among other topics will earn long-term relevance in one of the most demanding and rewarding verticals in the market,” said Gaia Gallotti, research director, IDC Energy Insights.

The handbook equips sales professionals with basic information concerning the utilities industry to contact buyers with confidence. It provides a toolkit to spark discussions, helping salespeople show preparedness and stimulate interest in technology buyers with significant conversational teasers and examples. It does not provide an in-depth analysis of the industry or of buyer personas, nor does it seek to present a comprehensive sales strategy.

Market Share: Worldwide Workstation Shares, 1Q26 — Pull-in Leads to 21% Growth

Linn Huang — Tue, 21 Jul 2026 04:00:00 GMT

This IDC presentation examines the 1Q26 market shares of the leading vendors in the workstation market.

"Workstation shipments grew 20.6% in 1Q26, but it is borrowed from later in the year. Rising memory prices pushed buyers to purchase early, so demand we would normally see later in 2026 landed in the first quarter instead. Expect the market to slow as the year goes on," said Linn Huang, research vice president, Devices and Displays.

Neuracle and BrainCo Illustrate the Expanding Commercial Ecosystem for Brain-Computer Interfaces

Heather West, PhD — Tue, 21 Jul 2026 04:00:00 GMT

Brain-computer interfaces (BCI) are approaching an important commercialization milestone. Technologies once confined to research laboratories and limited clinical trials are beginning to emerge as commercially reimbursed medical devices and AI-enabled platforms for human-machine interaction. The latest announcements from Neuracle and BrainCo illustrate how BCIs are simultaneously maturing across healthcare and AI and other emerging technologies, reinforcing IDC's view that convergence with AI, robotics, and heterogeneous computing will define the market's next phase.

Service Mesh Networking: Sidecars Disappear While AI Inference Gateways Emerge

Taranvir Singh — Tue, 21 Jul 2026 04:00:00 GMT

This IDC Market Note analyzes the state of the worldwide service mesh market across cloud providers and the open source projects and related vendors in the CNCF ecosystem.

"Many service mesh functions are being absorbed into infrastructure as default built-in features. The value is moving up to the AI inference gateways," says Taranvir Singh, Research Manager, Worldwide Cloud Networking Services, IDC.

What We Saw: U.S. Consumer and Office Print Activity, 1Q26

Geoffrey Wilbur, Abhyuday Jampu — Tue, 21 Jul 2026 04:00:00 GMT

This IDC Market Perspective provides an update on office and consumer printer shipment activity in the first quarter of 2026 for the United States.

“Printer and MFP shipments beat expectations in 1Q26, as inkjet spending was stronger than expected, while laser underperformed. Economic indicators remained soft, resulting in little change in the underlying economic uncertainty in the first quarter. However, continued geopolitical disruption and uncertainty around memory shortages could add volatility to an already weak market. As a result, 2026 is expected to be softer than previously predicted, with declines moderated by comparison with a weak 2025.” — Geoffrey Wilbur, research manager, Imaging, Printing, and Document Solutions, IDC

Worldwide Service Provider and ODM Direct AI System Market Summary, 1Q26

Leon Kao — Tue, 21 Jul 2026 04:00:00 GMT

This IDC Market Presentation provides an update on AI system development and vendor performance, as well as an overall enterprise and ODM Direct segment of the AI system market through 1Q26.

IDC Survey Spotlight: Are Organizations Ready to Support AI and GenAI Workloads at the Edge?

Olga Yashkova — Mon, 20 Jul 2026 04:00:00 GMT

This IDC Survey Spotlight examines enterprises’ investment priorities for preparing edge locations for AI and machine learning (ML) workloads. The edge is no longer just a connectivity play. Organizations are rapidly deploying AI and ML workloads outside the core datacenter, and generative AI is following close behind. But moving intelligence to the edge demands far more from physical infrastructure than most edge locations were built to deliver.

IDC Survey: Telco Network Infrastructure and Cloud Priorities in META, 2026

Tolga Yalcin — Mon, 20 Jul 2026 04:00:00 GMT

This IDC Survey explores how META telecom operators are prioritizing network infrastructure, cloud, AI, and sovereignty in 2026, benchmarked against global peers as part of IDC’s Worldwide Telco DX Network Infrastructure and Cloud Survey. Key themes include the region’s approach to AI deployment in network operations, edge and MEC adoption, data sovereignty as a baseline infrastructure requirement, and a preference for owning and controlling full-stack infrastructure over public cloud migration — alongside an accelerating push toward virtualization, cloudification, and satellite connectivity.

Infoblox to Acquire Kentik, Pairing DNS Authority with Network Observability to Fuel AgenticOps

Taranvir Singh, Brandon Butler — Mon, 20 Jul 2026 04:00:00 GMT

On July 8, 2026, Infoblox — the worldwide domain name system (DNS), Dynamic Host Configuration Protocol (DHCP), and IP address management (IPAM) (DDI) market share leader — announced a definitive agreement to acquire network observability vendor Kentik, pairing its authoritative DNS, DHCP, and IP address management platform with Kentik's real-time traffic intelligence to create what the companies describe as an AI-ready operational data fabric. The deal reinforces a broader shift already evident across the DDI market toward platforms that unite core DDI data (the authoritative record of every device's name, address, and identity) with observability, security, and automation capabilities to support multicloud and agentic AI operations.