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IDC PeerScape: Successful CPaaS Use Cases in Hospitality and Travel

Melissa Holtz-Fremeijer — Mon, 02 Feb 2026 05:00:00 GMT

This IDC PeerScape provides insights into how CPaaS is used in the hospitality and travel sector. It identifies the challenges that emerged and how they were addressed. IDC interviewed leading CPaaS vendors with successful use cases for European hospitality and tourism organizations, with CPaaS being deployed to enhance customer engagement and experience, as well as operational and cost efficiency, while meeting infrastructure and data management requirements.

"Hospitality and travel businesses and technology providers are finding ways to meet new requirements that are closely intertwined, including those related to evolving customer needs, scalability, efficiency, and security. Critical factors for successful deployments include customizability, trust, and expertise from CPaaS providers to guide them on their journeys," says Senior Research Manager Melissa Holtz-Fremeijer, European Infrastructure and Communications, IDC.

IDC Survey Spotlight: Why Is Quantum Computing Important to Business Consulting Services Buyers?

Bill Latshaw — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Survey Spotlight looks at how quantum computing has rapidly ascended to become a top 4 technology solution among consulting-centric buyers seeking business agility and resiliency, according to IDC's 2025 Worldwide Services Path Survey. Its unique capabilities in optimization, simulation, and risk modeling position quantum as a strategic differentiator for enterprises navigating volatile markets, regulatory shifts, and evolving cyberthreats.

The future is broader than cyber for quantum computing and business consulting buyers are aware that they need to consider what this future will bring.

Strategic differentiator: Quantum computing enables advanced problem-solving for complex business challenges, driving efficiency, risk mitigation, and accelerated time to insight. Early pilots in security, finance, logistics, and manufacturing demonstrate tangible benefits.

IFS FY2025 Financial Results: Purpose-Built Industrial AI Accelerates IFS’s Growth, Differentiation, and Scale

Aly Pinder, Sarah Lee, Mickey North Rizza, Brian O'Rourke — Mon, 02 Feb 2026 05:00:00 GMT

IFS recently announced its FY2025 financial results. IFS’s fiscal year ended December 31, 2025 and the company reported 23%+ annual recurring revenue (ARR) year-over-year. IFS highlighted robust cloud revenue growth of 30%+ year-over-year. Recurring revenue of 83% of total revenue was achieved with a net retention rate (NRR) of 114%. IFS was able to achieve continued improvement in customer lifetime value supported by an 87% CSAT score. The company also showed 14% of YoY growth in average deal size which also highlights IFS’s continued success in revenue growth. IFS also delivered notable operating margin expansion (+5 percentage points YoY), underscoring improved operational leverage as cloud and AI-driven revenue scale. IFS’s financial results and growth were also buoyed by expanded industrial AI capabilities from acquisitions in 2025 of TheLoops, 7Bridges, and Softeon. Also prior acquisitions of Copperleaf, Poka, and Ultimo were also noted by IFS as contributing to FY2025 growth and differentiation. This IDC Link will provide our perspective IFS’s financial highlights from FY2025.

Rocket Software EVA Introduces Agentic AI for Mainframe Operations Modernization

Mary Johnston Turner — Mon, 02 Feb 2026 05:00:00 GMT

What Are the Datacenter Deployment Preferences for IT Infrastructure Investment in EMEA?

Andrew Buss, Luis Fernandes, Shahin Hashim — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Survey Spotlight focuses on datacenter deployment choices among companies in Europe, the Middle East, and Africa (EMEA), looking at IT infrastructure investment and budgeting by datacenter deployment type.

The report is based on IDC’s EMEA Digital Infrastructure Survey 2025, conducted in 2025 among 1,540 organizations in the region. The survey spanned 16 countries in Western Europe; Central and Eastern Europe; and the Middle East, Türkiye, and Africa.

Worldwide Hard Disk Drive 4Q25 Preliminary Shipment Results

Edward Burns — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Market Perspective provides a preliminary unit shipment range for worldwide hard disk drive (HDD) units by HDD drive class and estimated supplier market share for 4Q25.

"HDD shipments are expected to increase again in 4Q25 as demand continues to grow from cloud service providers as a result of cloud datacenter growth, replacement drive purchases of higher-capacity drives, and data storage growth related to AI workloads," according to Ed Burns, research director, Worldwide Hard Disk Drive and Storage Technologies, IDC. "HDD suppliers are steadily increasing exabyte output capabilities, but supply growth is not currently keeping pace with demand growth, causing market tightness to continue for 2026 and likely 2027."

Acumatica Summit 2026: Bringing to Life AI-Powered ERP, Transformation, and Human Innovation for Real-World SMB Results

Mickey North Rizza — Fri, 30 Jan 2026 05:00:00 GMT

Acumatica held its annual Acumatica Summit in Seattle, Washington, January 25–28, 2026. The summit hosted more than 3,000 Acumatica community members, including customers, partners, analysts, and media. The event focused on small and medium-sized businesses (SMBs) in the manufacturing, retail, distribution, professional services, and construction industries.

How Do Cyberpreparedness and Response Challenges Impact Container Investment?

Ryan Caskey — Fri, 30 Jan 2026 05:00:00 GMT

This IDC Survey Spotlight looks at the latest findings from IDC's Enterprise Infrastructure Pulse Survey — Cloud Data Logistics and Protection, in which individuals are asked to assess data infrastructure management and data protection strategies within their organization. The focus of this analysis is on container investment.

IDC FutureScape：全球IT行业2026年预测（中文版）

Fri, 30 Jan 2026 05:00:00 GMT

本IDC技术买家演示文档是IDC FutureScape: Worldwide IT Industry 2026 Predictions的中文版。报告提供了IDC对IT行业未来的十大预测。它为IT领导者及其团队提供了指导，助其预测并应对正在重塑其技术合作伙伴的重大发展趋势。

IDC全球研究副总裁Rick Villars表示：“未来几年，三大关键主题将主导IT行业的发展：推动AI智能体在企业范围内的爆发式持续扩张；应对由IT行业自身向代理式AI转型所引发的重大技术变革；提前布局快速成熟的量子计算、下一代连接技术与物理AI设备，以增强韧性与拓展市场边界。”

IDC's Worldwide Global StorageSphere Taxonomy, 2026

Adam Wright — Fri, 30 Jan 2026 05:00:00 GMT

This IDC study defines and provides a framework for analyzing the installed base of storage capacity, the amount of the installed base of storage capacity that is utilized, and the portion of the installed base that is available for storing data for any given year.

"Storage economics are shifting as organizations balance performance, cost, resilience, and AI-enabled value," says Adam Wright, research manager for IDC's Global DataSphere and StorageSphere. "The 2026 Global StorageSphere taxonomy provides an outline to classify storage technologies and help decision-makers understand what drives capacity growth and where strategic investment is required."