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HP Imagine 2026: Going All in on Edge AI to Drive the Future of Work

Robert Palmer — Mon, 18 May 2026 04:00:00 GMT

This IDC Market Perspective focuses primarily on the announcements and activities from the HP Imagine 2026 event that relate more closely to HP Inc.'s printing and imaging business. HP Imagine 2026 highlighted HP Inc.'s continued focus on edge AI: unveiling new AI-powered devices, security innovations, and workflow solutions aimed at transforming the future of work. Central to this vision are HP IQ, an AI orchestration layer, and advanced HP LaserJet devices with embedded AI and quantum-resistant security. The event underscored HP Inc.'s strategic shift from products and solutions to platforms and ecosystems designed to enable and empower employees within the evolving digital workplace.

"Edge AI is fundamentally changing how work gets done, and every endpoint is now a catalyst for workforce productivity," says Robert Palmer, research VP, IDC Imaging Domain. "In the office printing market, edge AI is poised to foster a wave of hardware innovation, with the AI MFP emerging as a key enabler for tomorrow's workplace."

IDC Survey: Survey Excerpt — Outsourced Mailroom Services Trends

Robert Palmer — Mon, 18 May 2026 04:00:00 GMT

This IDC Survey looks into a United States–based B2B survey of organizations to assess how enterprises structure, contract, and evaluate outsourced mailroom services programs, focusing specifically on organizations that engage third-party providers for mailroom management.

The survey assesses contractual ownership models spanning mailroom specialists and BPO providers, the predominance of managed print services as the primary procurement vehicle, and buyer governance expectations. It also evaluates reported business outcomes, highlighting that value extends beyond cost reduction to include data compliance, mailroom efficiency, customer communication, and technology currency.

In addition, the survey identifies the performance attributes most closely tied to buyer satisfaction, clarifying that visibility, promised savings delivery, and consistent SLA execution are the strongest drivers of positive vendor experience, and where suppliers can innovate to move providers from baseline execution to differentiated performance.

Lenovo Announces the ThinkStation P4 Workstation: A World First

Mohamed Hefny, Linn Huang — Mon, 18 May 2026 04:00:00 GMT

On May 13, 2026, Lenovo announced the ThinkStation P4, the first workstation to combine the power efficiency of AMD Ryzen PRO 9000 CPUs with the extreme AI performance of NVIDIA RTX PRO 6000. The product is positioned at the nexus of performance and value.

Lumen Acquires Alkira to Facilitate Flexible Network and Cloud Access and Delivery for the AI-Fueled Enterprise

Paul Hughes, Peter Chahal — Mon, 18 May 2026 04:00:00 GMT

Lumen's announced acquisition of Alkira aims to create a more seamless connection between the carrier network and multi-cloud environments. With the expectation of increased control, flexibility and adaptability at a time when network traffic only continues to grow, IDC expects that the integration of the physical with the "programmable" will increase Lumen's nimbleness in delivering connectivity that its customers demand.

Tanium Introduces Atlas: An Autonomous IT Operating System

Michelle Abraham, Philip D. Harris, CISSP, CCSK, Grace Trinidad — Mon, 18 May 2026 04:00:00 GMT

Worldwide Service Provider Infrastructure Market Summary and Outlook, 4Q25

Kuba Stolarski — Sat, 16 May 2026 04:00:00 GMT

This IDC Market Presentation offers an overview of the worldwide service provider infrastructure market, related trends, and forecast from 4Q25. Detailed results were released on March 26, 2026, in IDC's Worldwide Enterprise Infrastructure Tracker: Buyer and Cloud Deployment Extension. This presentation provides insights into the regional, vendor, and market-level performance, as well as information on key developments and trends in the market, offering advice to suppliers on how to navigate various issues present in the market currently and over the next five years.

From Disclosure to Decision: How AI, Regulation, and Data Integration Are Reshaping the Sustainability Software Market

Bjoern Stengel — Fri, 15 May 2026 04:00:00 GMT

This IDC Market Perspective synthesizes findings from IDC's latest research on sustainability/ESG software trends and AI for sustainability use cases. The analysis documents the evolution of sustainability software from niche disclosure tooling to an integrated enterprise discipline spanning compliance, risk, operations, and strategy, and examines how AI, regulatory mandates, product carbon footprints, and data integration are reshaping platform requirements and vendor selection criteria.

"Sustainability management is no longer a reporting exercise — it is the foundation for enterprise strategy, risk, and value creation in a decarbonizing world," said Bjoern Stengel, global sustainability research and practice lead, Sustainable Strategies and Technologies, at IDC. "Vendors that lead with data integration, regulatory adaptability, and credible AI capabilities — and that prove their own sustainability credentials across the full ecosystem — will define the next phase of this market."

IDC Mailroom Survey: Print Versus Digital Mail Trends

Robert Palmer — Fri, 15 May 2026 04:00:00 GMT

This IDC Survey examines selected results from specific data from IDC's 2025 U.S. Mailroom Management and Customer Communications Strategies Survey.

IDC conducted a United States–based survey of organizations to assess how business communications are shifting from printed mail to digital channels and what this transition means for operational strategy.

The goal of the survey was to understand the current and expected mix of printed versus digital communications; perceptions of channel performance, including customer preference, response rate, and ROI; the influence of remote and hybrid work on communications execution; tactics used to improve response; and differences in channel preference across age cohorts. This survey examines respondent perspectives regarding the shift from printed mail to digital communications, the rise of digital-first approaches, and the continued role of hybrid print and digital strategies.

IDC Market Glance: 中国电信行业AI产业图谱，1Q26

Kai Cui — Fri, 15 May 2026 04:00:00 GMT

本报告以2026年第一季度中国电信行业AI应用现状为基础，系统呈现AI在算力基础设施、电信大模型、网络智能、运营支撑、客户体验和行业解决方案中的市场格局。当前电信AI仍以降本增效为主，客户服务和网络运维是主要落地场景；同时，AI云、算力服务和行业AI正在推动运营商从连接提供商向智能服务提供商转型。该图谱重点反映中国市场中设备商、电信IT厂商、运营商科技子公司及垂直行业伙伴共同构建的AI生态，并揭示未来电信AI从内部效率提升走向外部商业化变现的演进方向。

IDC Survey Spotlight: How Are European Print Providers Guiding Customers Through the Windows Protected Print Transition?

Jacqui Hendriks — Fri, 15 May 2026 04:00:00 GMT

This IDC Survey Spotlight highlights an extract from IDC's European Imaging, Printing, and Document Solutions (IPDS) B2B Print Opportunity Survey, conducted in April 2026 among 2,057 respondents from Czechia, France, Germany, Italy, the Nordics, Poland, Spain, and the U.K. This document highlights how aware European print decision-makers are of Windows Protected Print (WPP) and how print providers are supporting customers through the transition.

This survey also covered topics such as contractual print behaviors, print security, print/device management adoption and benefits, the pace of digitization, and AI-related print and document management investments.