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Market Forecast: Worldwide Payroll Applications Forecast, 2026–2030

Zachary Chertok — Sat, 19 Sep 2026 04:00:00 GMT

This IDC presentation provides the five-year forecast for the payroll applications market and delivers insights into the drivers and inhibitors of growth.

"Payroll management is transitioning to real-time management and compliance automation models as it shifts from a back-end task to a data-driven and AI-enabled outcome. On-demand payroll is allowing employees to access their earned income on demand, decoupling payouts from traditional, employer-led pay cycles. At the same time, automated and AI-verified compliance and rules checks are giving way to instant error remediation, reducing financial risks for employers and employees." — Zachary Chertok, senior research manager, Employee Experience

Service Provider Agentic AI Delivery Models and Platforms Market Events, 2Q26

Dina Capelle — Sat, 19 Sep 2026 04:00:00 GMT

This IDC Market Presentation summarizes key events in the worldwide service provider agentic AI delivery models and platforms market in 2Q26.

2026年国内クラウド需要調査

Hitoshi Ichimura, Masaru Muramatsu — Fri, 18 Sep 2026 04:00:00 GMT

本調査レポートは、何らかのクラウドを利用中の国内企業に対して、2026年7月に実施したアンケート調査「2026年国内クラウド需要調査（Japan Cloud User Survey 2026）」の結果を分析し、まとめたものである。

国内企業のマルチクラウド化が加速しており、すでに多くの企業ではマルチクラウドでのシステム監視・運用、セキュリティ監視を開始しているものの、コスト面を挙げる企業が多数存在している。「クラウドコストが課題となっている要因として、マルチクラウドが進展していることに加えて、円安による外資系ハイパースケーラーの価格高騰、また日系ベンダーを含めた導入、運用のSE（Systems Engineer）単価高騰も要因となっている。今後も産業分野、企業規模を問わずマルチクラウド化が進展することでAI（Artificial Intelligence）による統合管理、ならびにFinOpsでのコスト管理の強化が求められる」と、IDC Japan、Software, Services and IT Spendingのシニアリサーチマネージャーである市村仁は述べている。

IDC MarketScape: Worldwide AI-Enabled Direct Spend 2026 Vendor Assessment

Patrick Reymann, Simon Ellis — Fri, 18 Sep 2026 04:00:00 GMT

This IDC study provides insights into the worldwide AI-enabled direct spend market. Direct spend software is becoming a strategic control plane for manufacturers, connecting design, BOMs, sourcing, supplier collaboration, cost, quality, risk, and execution. In 2026, leaders differentiate through manufacturing-specific process depth, ERP/PLM integration, closed-loop collaboration, and governed AI — not generic RFx capability. Buyers should prioritize fit for their manufacturing model and clean master-data flows, measurable AI outcomes, and embedded sustainability and compliance. The market is shifting toward supervised agentic workflows, should-cost intelligence, multitier visibility, and convergence with product life-cycle and supply chain systems.

"Direct spend is no longer indirect procurement with longer lead times — it is the digital control plane linking product design, sourcing, supplier execution, and risk. The winners will pair manufacturing depth with governed AI and integration that works in production." — Patrick Reymann, research director, Procurement Applications and Agents

IDC MarketScape: Worldwide Intelligent Customer Communication Management 2026 Vendor Assessment

Amy Machado — Fri, 18 Sep 2026 04:00:00 GMT

This IDC MarketScape study represents a vendor assessment of the worldwide intelligent customer communications management (CCM) software market through the IDC MarketScape model. This year's assessment lands at an inflection point for the market: vendors are racing to embed AI into every layer of the platform, rather than treating it as a bolt-on content-generation feature. That shift is also reshaping the competitive landscape itself, as AI-assisted migration tooling meaningfully lowers the switching costs that have long protected incumbent vendors. This study evaluates CCM vendors on the strength and maturity of their AI and automation strategy, the rigor of their governance and compliance posture as AI takes on more autonomous work, and their ability to reduce the operational and administrative burden that has historically driven CCM's total cost of ownership.

"AI is now touching nearly every part of the CCM platform, including authoring, personalization, admin, migration, and orchestration," said Amy Machado, research director, IDC. "That's exactly why governance cannot be an afterthought. Buyers need to know who approved what, where their data went, and whether the AI enforcing their compliance rules are transparent and auditable."

Market Share: Worldwide and U.S. Managed Print and Document Services and Basic Print Services Shares, 2025

Robert Palmer — Fri, 18 Sep 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the Managed Print and Document Services and Basic Print Services market.

The contractual print and document services market declined in 2025 as organizations grappled with geopolitical conflict, lingering trade tensions, and tightening financial conditions. As has been the case over the past few years, the market for basic print services (BPS) continues to give ground to MPDS as businesses gain experience with contractual print services and advance in print and document maturity. In 2025, BPS revenue dipped 4%, while MPS revenue was essentially flat year-over-year.

"Balancing print modernization with tightening budgets is one of the toughest calls IT leaders face today, as economic headwinds and geopolitical uncertainty force a harder look at every technology investment. Organizations can no longer justify upgrading print infrastructure for its own sake. The business case hinges on demonstrating measurable cost savings, reducing security risks, meeting security compliance and sustainability objectives, and driving operational efficiency," says Robert Palmer, Research Vice President, Imaging, Printing, and Document Solutions.

市场份额：中国医院资源规划系统市场份额，2025

Erin Lin — Fri, 18 Sep 2026 04:00:00 GMT

本IDC研究分析了2025年中国医院资源规划（HRP）系统市场中领先供应商的市场份额，阐释了市场的发展趋势和竞争态势，并对领先厂商在2025年的市场表现进行了分析评价。本报告可供医院在选择医院资源规划系统供应商时参考。

"2025年国内HRP行业整体保持小幅稳步增长，医院端需求升维，从财务、物资管理系统的基础建设阶段，转向DRG/DIP成本管控、集团医共体统一运营、全院运营数据治理、AI智能等模块及功能的建设阶段，为行业中长期增长打开空间。未来，市场竞争将转向AI运营智能体、全栈信创兼容、集团化多院区协同，以及专业化技术和咨询服务的综合能力比拼。未来一阶段，市场资源将持续向具备完整产品矩阵、全链路数智服务能力的头部厂商集中。"——IDC中国医疗领域高级市场分析师林红

Market Forecast: Worldwide Datacenter Facilities Power Forecast, 2026–2030

Andrew Buss, Luis Fernandes, Mikhail Jaura — Thu, 17 Sep 2026 04:00:00 GMT

This IDC study provides a forecast for the worldwide datacenter facilities power market and delivers insights into its drivers and inhibitors of growth.

"As we see unprecedent growth of datacenter buildout, two questions arise: where is the energy coming from to support this growth, and how can it be properly managed? Builders and operators of these datacenters will have to bring together governments, grid operators and distributors, vendors that offer best-in-class hardware and software solutions, and even schools to provide much-needed skilled workers for various specialized functions," said Luis Fernandes, senior research manager, IDC Cloud and Datacenters, Enterprise Infrastructure.

Microsoft Announces the General Availability of Azure Virtual Desktop Hybrid

Filippo Vanara — Thu, 17 Sep 2026 04:00:00 GMT

On Tuesday, September 1, Microsoft announced the general availability of Azure Virtual Desktop Hybrid (AVD Hybrid), marking a major milestone for organizations looking to modernize their virtual desktop infrastructure. This new model bridges cloud-native desktop management with existing on-premises infrastructure, allowing enterprises to run session host virtual machines (VMs) inside their own datacenters on their hypervisor of choice, including VMware vSphere, Nutanix AHV, or Microsoft Hyper-V, while seamlessly connecting those hosts to Azure using Azure Arc.

Red Hat AI 3.5 Extends AI Governance and Cost Controls Across Hybrid Infrastructure

Matthew Flug — Thu, 17 Sep 2026 04:00:00 GMT

Red Hat has released Red Hat AI 3.5, an update to its AI portfolio centered on pre-deployment safety verification, resource controls for shared GPU infrastructure, agentic operations, multitenancy, and native observability with token-level cost attribution. The release reflects a change in what buyers expect from AI platforms, as the operational discipline applied to production infrastructure now governs how AI workloads are evaluated, isolated, and managed.