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European UCaaS Market Share: Vendors that Shaped 2025Market Share: European UCaaS Shares, 2025 — Vendors That Shaped 2025

Graham Fruin — Wed, 23 Sep 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the European UCaaS market.

"UCaaS solutions now require AI as a differentiator and not just an add-on to the product. UCaaS and CCaaS solutions are still converging, with businesses preferring to leverage both from a single platform. However, embedded AI should not compromise security with private cloud offerings becoming more important in the wake of the EU AI Act and regulatory requirements." — Graham Fruin, senior research analyst, European Enterprise Communications and Collaboration, IDC

IDC MarketScape: Worldwide Cloud Professional Services in the AI Era 2026 Vendor Assessment

Jennifer Thomson, Eren Eser — Wed, 23 Sep 2026 04:00:00 GMT

This IDC study represents a vendor assessment of the 2026 cloud professional services market through the IDC MarketScape model. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate that vendor's ascendancy. This IDC MarketScape covers a variety of vendors participating in the worldwide cloud professional services market and reflects the dramatic reshaping of buyer expectations driven by generative and agentic AI. A record 27 vendors were evaluated, including six new entrants — Caylent, Infosys, Innova Solutions, Insight, Tech Mahindra, and Wipro — reflecting both the maturation of inclusion thresholds and the broader expansion of cloud professional services capability across the global services landscape.

"Cloud has shifted from being the destination of a transformation to being the foundation of a transformation. In 2026, the question for buyers is no longer 'how do I move to the cloud' but 'how does my cloud estate let me deploy and govern AI agents that materially change how my business runs' and the providers that can answer that question convincingly are the ones that will lead the next decade of this market," said Jennifer Thomson, vice president, Research at IDC.

Market Share: Worldwide Public Cloud Infrastructure as a Service — Compute and Storage Shares, 2025

Jasdeep Singh, Dave McCarthy — Wed, 23 Sep 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the public cloud infrastructure as a service — compute and storage market.

"The public cloud IaaS market grew 24.6% to $172 billion in 2025 as AI workloads moved from experimentation to production, accelerating demand for scalable and specialized infrastructure. Enterprises are balancing performance, capacity, cost, and workload placement, making infrastructure optimization, interoperability, sovereignty, and AI economics central to cloud strategy." — Jasdeep Singh, research manager, Cloud and Datacenter Infrastructure Services, IDC

Market Forecast: Worldwide Public Cloud Infrastructure as a Service — Compute and Storage Forecast, 2026–2030

Jasdeep Singh, Dave McCarthy — Tue, 22 Sep 2026 04:00:00 GMT

This IDC study provides the five-year forecast for the public cloud infrastructure as a service — compute and storage market and delivers insight into the drivers and inhibitors of growth.

"As organizations scale AI and agentic workloads, they expect cloud infrastructure to deliver specialized compute, optimized storage, interoperability, and support for sovereignty and compliance while improving cost efficiency, utilization, and operational simplicity." — Jasdeep Singh, research manager, Cloud and Datacenter Infrastructure Services, IDC

Market Forecast: Worldwide Security Information and Event Management Forecast, 2026–2030

Michelle Abraham — Tue, 22 Sep 2026 04:00:00 GMT

This IDC study provides the five-year forecast for the security information and event management (SIEM) market. Although the death of SIEM has been predicted multiple times, the market continues to expand as vendors integrate user and entity behavior analytics (UEBA), security orchestration, automation, and response (SOAR), and AI agents to keep the platform at the center of security operations center workflows. EMEA is overtaking the Americas as the market's growth engine, driven by regulatory-driven monitoring mandates, though the Americas remains the largest region. Many organizations are using multiple SIEM providing opportunities to new vendors entering the SIEM market.

"The SIEM market is at an inflection point where AI agents are redefining the work of the security analyst. Vendors that embed agents capable of autonomous triage, investigation, and response are shifting the SIEM from a data platform analyst's query to one that actively works alongside them, says Michelle Abraham, Research Vice President, Security and Trust.

Market Share: Worldwide Software Change, Configuration, and Process Management Shares, 2025 — AI Leverage Drives DevOps Growth

Melinda-Carol Ballou — Tue, 22 Sep 2026 04:00:00 GMT

This IDC study examines the 2025 shares of the leading vendors in the worldwide software change, configuration, and process management (SCCPM) market. The worldwide SCCPM market reached $13.3 billion in 2025, growing 22.0% year over year as organizations invested in AI-assisted development tools and leveraged both larger platform relationships and technologies from a vibrant SCCPM sector with multiple providers growing 20+%. That said, the top 5 vendors together hold more than half of all market revenue, with the two leading platforms separated by less than 5 percentage points and all other vendors competing for the remainder.

"Double-digit growth for SCCPM continues, driven by software velocity, AI, emerging agents, and AI governance imperatives. SCCPM adoption reflects ongoing expansion and investment in code repositories and DevOps," said Melinda Ballou, research director AI Assurance, ALM, Quality and Portfolio Strategies at IDC. "Demand for collaboration, code governance, speedy delivery and efficiency, combined with AI adoption, underpin fast growth as organizations seek to optimize, incorporating effective AI governance, quality, and agentic orchestration in the face of geopolitical and economic volatility."

Healthcare and Life Sciences Banner Book

Mon, 21 Sep 2026 04:00:00 GMT

This IDC Pivot Table banner book includes data for the healthcare (payers and providers) and life sciences (pharma, biotech, and medical devices) industries from IDC's 2026 Industry AI and Cloud Path (IAICP) program.

IAICP provides insights into the adoption, utilization, decisioning, value creation, and strategic planning surrounding AI (including agentic AI and generative AI) and cloud, by industry, for 25+ different industries, including financial services (banking, insurance, and capital markets), energy (oil and gas and utilities), government (national/federal/civilian, state/provincial/local, and national security/military/defense), education (K–12 — U.S. only, higher education), healthcare (payers and providers — U.S. only), life sciences (pharma, biotech, and medical devices), manufacturing (discrete and process), transportation, retail, hospitality and foodservice (including commercial travel), and media and entertainment.

Covered topics include:

Generative AI: The use, impact, and value creation of AI within each industry, including over 200+ industry use cases
Cloud: Each industry's journey to the cloud, adoption levels, migration strategies, drivers and inhibitors, budgeting trends, purchasing preferences, buying channels, vendor ratings and advocacy scores, behavioral trends, and cloud adoption and buying intentions for 300+ industry-specific applications and workloads

IDC's 2026 Industry AI and Cloud Path program also includes in-depth customer satisfaction ratings on 6 major cloud service providers' delivery of these technologies across 18 metrics by industry.

IDC Market Glance: Virtual Client Computing, 3Q26

Filippo Vanara — Mon, 21 Sep 2026 04:00:00 GMT

This IDC Market Glance describes the worldwide virtual client computing market segment, including subsegments. It also identifies vendors that are globally active in each segment.

IDC MarketScape: Worldwide Construction Management Software 2026 Vendor Assessment

Jeffrey Hojlo — Mon, 21 Sep 2026 04:00:00 GMT

This IDC MarketScape report analyzes vendors in the construction management software segment.

“The AEC industry is accelerating toward digital, virtually overnight in some cases from paper and analog. They realize that the age-old challenges in the construction industry of cost and time overruns, quality and safety issues, as well as true integrated project delivery (IPD) and collaboration can be alleviated through much of the construction management software available today,” said Jeffrey Hojlo, research vice president, IDC’s Industrial Ecosystems, Engineering, & Product Innovation Strategies.

Industry AI and Cloud Path 2026 Worldwide Banner Book

Nadia Ballard, Frank Della Rosa, Eric Newmark, Mickey North Rizza — Mon, 21 Sep 2026 04:00:00 GMT

This IDC Pivot Table banner book includes data for IDC's 2026 Industry AI and Cloud Path (IAICP) program, which provides insights into the adoption, utilization, decisioning, value creation, and strategic planning surrounding AI (including agentic AI and generative AI) and cloud, by industry, for 25+ different industries, including financial services (banking, insurance, and capital markets); energy (oil and gas and utilities); government (national/federal/civilian, state/provincial/local, and national security/military/defense); education (K–12 — U.S. only and higher education); healthcare (payers and providers — U.S. only); life sciences (pharma, biotech, and medical devices); manufacturing (discrete and process); transportation, retail, hospitality, and foodservice (including commercial travel); and media and entertainment.

Covered topics include:

Generative AI: The use, impact, and value creation of AI within each industry, including over 200 industry use cases
Cloud: Each industry's journey to the cloud, adoption levels, migration strategies, drivers and inhibitors, budgeting trends, purchasing preferences, buying channels, vendor ratings and advocacy scores, behavioral trends, and cloud adoption and buying intentions for 300+ industry-specific applications and workloads

IDC's 2026 Industry AI and Cloud Path program also includes in-depth customer satisfaction ratings on six major cloud service providers' delivery of these technologies across 18 metrics by industry.