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NetApp Platform Launch: Agentic AI Data Infrastructure for Developer Enablement and Multicloud PaaS Environments

Adam Reeves — Fri, 09 Oct 2026 04:00:00 GMT

Positioning the company's data layer as a governance and portability component for multicloud PaaS and agentic AI, NetApp announced updates to the NetApp Platform on September 29, 2026. The announcements included new autonomous operations and fleet management for NetApp Console, a heterogeneous NetApp AI Data Engine, Keystone Sovereign, an OCI-native storage service with Oracle, and the NetApp Novus architecture for AI factories.

Dreamforce 2026: The Agentic Enterprise on a "Living Interface" — and Making the Value Measurable

Frank Della Rosa — Thu, 08 Oct 2026 04:00:00 GMT

This IDC Market Note captures announcements and insights from Salesforce's Dreamforce 2026, where the company reframed itself for the agentic era around a four-layer architecture — data, applications and semantics, agents, and a new AI interface layer called AIforce — engineered to fuse probabilistic AI with the deterministic systems of record that hold enterprise truth.

"The open question isn't the vision — it's whether customers can close the distance between a polished 'customer zero' demo and their own messy enterprise estates, on consumption economics that make ROI harder, not easier, to forecast," says Frank Della Rosa, research vice president, SaaS, Platform Strategies, and Ecosystems at IDC.

How Agentic AI Is Transforming Cloud Communications Platforms: Part 1

Masarra Mohamed — Thu, 08 Oct 2026 04:00:00 GMT

This IDC presentation examines how agentic AI is reshaping cloud communication platforms as value shifts beyond standalone communications APIs toward orchestration, persistent context, trusted automation, and measurable business outcomes. It traces the market’s evolution from programmable communications and omni-channel workflows to AI processing and agentic orchestration and shows how enterprise AI adoption is moving from experimentation into operational deployment. The presentation explores how agentic systems can move customer engagement from reactive interactions to proactive resolution, creating value through lower operating costs, higher first-contact resolution, proactive revenue opportunities, and continuous optimization. It also examines the conversation, trust, time, and coordination gaps that limit autonomy, as well as the capabilities required to close them, including orchestration, persistent memory, governance, observability, identity, and secure network intelligence. It concludes with strategic priorities for providers as competition shifts toward ownership of the orchestration layer and commercial models move from traffic toward outcomes.

Microsoft Copilot Managed Runtime: Application Platform Hosting and Governance for AI-Generated Applications in Microsoft 365

Adam Reeves — Thu, 08 Oct 2026 04:00:00 GMT

Microsoft introduced Microsoft Copilot Managed Runtime, formerly Managed Apps, into public preview on September 25, 2026, as an application platform hosting layer and SDK in Microsoft 365 that governs AI-generated applications built in Microsoft and third-party tools. Governing the running artifact gives IT a single inventory, and the value of that approach depends on how many developers and outside builders route their apps through the SDK.

IDC MarketScape: Worldwide Edge Distributed Energy Resource Management Systems 2026 Vendor Assessment

John Villali, Gaia Gallotti, Jean-François Segalotto — Wed, 07 Oct 2026 04:00:00 GMT

This IDC study evaluates vendors providing edge distributed energy resource management systems (edge DERMSs) solutions to utilities worldwide. It analyzes vendors' capabilities, strategies, and comparative positioning in a market undergoing structural transformation as distribution networks absorb rising volumes of distributed energy resources (DERs) and utilities pursue electrification-driven grid modernization. The document provides utilities with a structured framework to assess vendor offerings across DER portfolio optimization and aggregation, market participation and VPP orchestration, platform architecture, integration capabilities, and ecosystem extensibility.

"Edge DERMS is no longer a bet on future flexibility markets; its infrastructure utilities need now, as DER penetration outpaces the tools built to manage it. The vendors that succeed the next three to five years will be the ones proving real-time dispatch at production scale today while building the interoperability with grid DERMS and ADMS that regulators and utilities will increasingly demand," said John Villali, senior research director, IDC Energy Insights.

Datacenter Infrastructure, System and Component Supply, and Leadtime Update: September 2026

Tue, 06 Oct 2026 04:00:00 GMT

This IDC Presentation provides a supply situation and leadtime outlook, along with comprehensive analysis, for the following datacenter infrastructure and system component categories: system motherboard and substrate, processor, memory and storage, logic and control components, networking and connecting components, rack/system power and thermal distribution, rack and peripherals, datacenter power infrastructure, and datacenter cooling infrastructure.

Market Forecast: Worldwide Facility Management Applications Forecast, 2026–2030

Brian O'Rourke — Tue, 06 Oct 2026 04:00:00 GMT

This IDC study examines the 2026–2030 forecast for the worldwide facility management applications market and reviews the forces and dynamics that are expected to influence the market for the next three to four years.

"The facility management applications market continues to see M&A activity as well as a post-pandemic emphasis on tools to assist with lease management and the hybrid workplace. GenAI is now table stakes and agentic AI use cases are becoming increasingly common, and the key will be profitably establishing these tools within an increasingly autonomous world of buildings and facilities." — Brian O'Rourke, research manager, AI-Enabled Enterprise Asset Management and Smart Facilities Strategies, IDC.

Omnissa ONE 2026: Governing the Agentic Endpoint Under a New CEO

Phil Hochmuth, Filippo Vanara — Tue, 06 Oct 2026 04:00:00 GMT

A leadership change and a new category of AI-focused products were the top announcements at Omnissa's third annual Omnissa ONE AMER 2026 event in Orlando, September 28–30, 2026. Since spinning out of VMware in 2024, the virtual client computing and unified endpoint management (UEM) vendor named Amit Singh (formerly of Palo Alto Networks and Google) as CEO. It also introduced the beta of Omnissa Elara, an AI governance and authority platform. Omnissa Elara detects shadow AI, applies usage guardrails and token metering to agents, and runs change control and keeps an audit trail for high-impact agentic activity across IT operations and the wider enterprise. With a handful of other announcements, the vendor made clear it intends to become a control point for AI-powered agentic workloads in the enterprise, building on its core strengths in end-user computing (EUC) and device management.

IDC ProductScape: Worldwide Virtual Client Computing, 2026 — Technology Supplier Solution Functionality

Shannon Kalvar, Filippo Vanara — Mon, 05 Oct 2026 04:00:00 GMT

This IDC ProductScape offers a comprehensive guide on the key functionalities of virtual client computing, featuring products from Microsoft, Omnissa, Citrix, Parallels, AWS, Inuvika, Leostream, V2 Cloud, Nerdio, Dizzion, and Workspot. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

Infobip Vendor Profile: AgentOS Connects Communications Scale with AI Interaction Orchestration

Denise Lund, Masarra Mohamed — Thu, 01 Oct 2026 04:00:00 GMT

This IDC Vendor Profile examines Infobip's transition toward a broader AI interaction orchestration proposition, with AgentOS as the central focus. Current deployments remain concentrated in customer engagement and service workflows, but Infobip's longer-term ambition extends to orchestration across customer-facing and internal interactions. This document assesses the company's operating foundation, product capabilities and maturity, commercial model, implementation ecosystem, and outlook.