Recentralizing IT's Data Role as Part of EX Transformation

Executive Snapshot

• Figure: Executive Snapshot: Recentralizing IT's Data Role as Part of EX Transformation

Situation Overview

• Figure: IT's Likelihood to Be Accountable or Responsible for EX Modules and Capabilities

• Figure: Likelihood for Each Operational Center of Excellence to Have a Stake in EX

• IT as a Decision Partner and Execution Lead

Advice for the Technology Buyer

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• Related Research

• Synopsis