The Responsive Institution Framework 2.0

Executive Snapshot

• Figure: Executive Snapshot: The Responsive Institution Framework 2.0

Situation Overview

• The Rise of the Responsive Institution

• The Foundation for Building a Responsive Educational Institution

• Figure: The Four Pillars of Responsiveness

• Figure: Foundational Technical Capabilities for the Four Pillars of Responsiveness

• Tech-Enabled, Data-Informed, and People-Driven Student Services

• Figure: Responsive Student Services Are Tech Enabled and Data Informed ButPeople Driven

• Case Study Examples of Responsive Educational Institutions

• Cal Poly Pomona Leverages IDC's Responsive Institution Framework to Drive Digital Initiatives for Student Success

• Johnson C. Smith University Empowers Students Through Coaching and Technology

• Texas Christian University's Comprehensive Collaborative Care Model

• The University of Florida Enhances Students' Services for Students with Disabilities

• California College of the Arts Identifies Students in Need with Data Dashboards and Risk Profiles

• Ivy Tech Community College Enhanced Student Success with AI and Machine Learning

• Fulton County Schools Enhances Decision-Making with Microsoft Power BI

• Key Challenges to Creating a Responsive Educational Institution

• People Challenges

• Process Challenges

• Technological Challenges

Advice for the Technology Buyer

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• Related Research

• Synopsis