IDC FutureScape: Worldwide Future of Work 2025 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Future of Work 2025 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2027, Agentic Workflows Will Reshape How Tasks Are Delivered and Performed, Impacting at Least 40% of G2000 Knowledge Work and Doubling Productivity

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 2: To Bridge the Digital Accessibility Gap, in 2026, 50% of G500 Will Invest in AI-Powered Solutions and Services, Spending $3.5 Billion Annually

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 3: By 2027, 60% of G1000 Will Use AI to Create New Metrics from Collaboration, Integrated Applications, and Behaviors, Linking Them to Business Outcomes Not Currently Measured

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 4: Driven by Facility Staff Reductions and an Increasing Appetite for Flexible Work Environments, 45% of G2000 Organizations Will Use AI-Infused Applications to Optimize the Workplace by 2028

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 5: By 2029, 40% of Knowledge Workers Will Use Adaptive Digital Workspaces, Redefining Productivity as the Ability to Observe, Orient, and Make Decisions Enacted by Agentic Workflows at Enterprise Scale

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 6: By 2028, 70% of G1000 Employee Content Will Be Enhanced with Visual, Auditory, and/or Tactile Modalities That Will Boost Effective Collaboration, Create New Insights, and Drive Time-Savings

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 7: By 2028, G2000 Organizations That Invest in a Culture of Continuous Learning and Technologies That Support It Will Outperform Their Competitors by Up to 68%

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 8: Driven by the Adoption of New AI-Enabled Work Models, 95% of Current IT and LOB Job Roles Will Be Redefined or Eliminated by 2030

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 9: By 2026, Organizations That Rely Exclusively on Command-and-Control Leadership Models Will See a 20% Drop in Profitability Because of a Lack of AI Innovation and Adaptability

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 10: By 2028, 40% of G1000 Companies That Provide a Digital Twin Profile of Employee Skills, Behaviors, and Requirements Will Cumulatively Save $7 Billion per Year in Recruitment Costs

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI-Driven Business Models — Moving from AI Experimentation to Monetization

• The Drive to Automate — Toward a Data-Driven Future

• AI-Driven Workplace Transformation — Building Tomorrow's Workforce Today

• Regulatory Flux — Navigating Compliance Challenges in a Shifting Policy Landscape

• Responsible and Human-Centric Technology — Ethics in the Enterprise

• Battling Against Technical Debt — Overcoming Hurdles to IT Modernization

Learn More

• Related Research