target audience: TECH SUPPLIER  Publication date: Jun 2023 - Document type: Market Perspective - Doc  Document number: # US50861323

Overview of Business Metrics That Matter for Services Industry

By: 

  • Nishant Bansal
  • Jason Bremner
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Overview of Business Metrics That Matter

  • New Market Developments and Dynamics

    • Introduction

    • Industry Dynamics

    • Financial Metrics

    • Customer Metrics

    • Employee Metrics

    • Vendor Examples

  • IDC's Point of View

  • Learn More

    • Related Research

    • Synopsis