IDC FutureScape: Worldwide Manufacturing Product and Service Innovation 2023 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Manufacturing Product and Service Innovation 2023 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2025, 70% of G2000 OEMs Will Deploy Digital Twins for Collaboration Across Organizations and Ecosystems to Accelerate Product Innovation, Improve Quality, and Reduce Cost

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: By 2025, 50% of Medium-Sized, Large, and Enterprise OEMs Will Rely on Continuous Simulation for Decision Support of Product Development by Leveraging High-Performance Computing (On Premises and in Cloud)

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2024, 50% of G2000 OEMs Will Have Program Control Towers, Providing Real-Time Alerts About Quality and Supply Chain Issues that Affect Product Success, Improving New Product Time to Market by 3%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2026, 75% of OEMs Will Embrace Sustainability-Driven Product Design by Using PLM to Track Key Sustainability Metrics for Engineering, Manufacturing, Suppliers, and Services

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: By 2025, 65% of Global 2000 OEMs Will Integrate CRM Data into PLM and Employ Collaborative Product Innovation to Deliver Higher Quality and Customer Satisfaction

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: Resulting from the Difficulties to Acquire Service Talent, 60% of G2000 OEMs in 2023 Will Set Up Dedicated Incentives and Programs to Drive Engagement Improving Worker Satisfaction by 10% Annually

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2026, More than 65% of Equipment OEMs Will Partner with Their Clients to Access Real-Time Information to Drive Remote Monitoring and Resolution Activities, with Customer Satisfaction Scores of Up to 5%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: To Improve Sustainability Through a Reduction in Unnecessary Truck Rolls, 65% of G2000 OEMs Will Accelerate Efforts to Allow More Self-Service by 2026

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By the End of 2027, 70% of G2000 OEMs Will Autonomously Trigger Service Work Orders and Resolution Recommendations Based on AI and ML Improving Mean Time to Repair by 10% Annually

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2026, Market Relevancy and Survival Needs Will Force at Least 60% of G2000 OEMs to Partner with Engineering Services Providers to Codevelop and Maintain Products and Ensure Operations Resiliency

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Storms of Disruption — Accelerating, Interconnected Uncertainty

• Global Supply Shock — Refocusing on Multisource and Resilience

• Digital Business — Stepping Stone to the Future Enterprise

• Meaningful Intelligence — Differentiated Decision Power

• Ecosystem-Based Innovation — Driving Enterprise Value

• Mainstream ESG — Sustainability Is Measured and Mandatory

• Everything as a Service — Thriving Through the Change

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• Related Research