target audience: TECH BUYER Publication date: Oct 2021 - Document type: IDC FutureScape - Doc Document number: # US46844221
IDC FutureScape: Worldwide Services 2022 Predictions
Table of Contents
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IDC FutureScape Figure
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Figure: IDC FutureScape: Worldwide Services 2022 Top 10 Predictions
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Executive Summary
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IDC FutureScape Predictions
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Summary of External Drivers
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Predictions: Impact on Technology Buyers
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Prediction 1: By 2023, 60% of Organizations Will Be Implementing Sustainability-Related Considerations into Their Business Life Cycle
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Associated Drivers
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IT Impact
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Guidance
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Prediction 2: By 2023, Nearly 80% of Enterprises Will Utilize "as a Service" Private Clouds to Support Meeting Critical Multicloud Needs
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Associated Drivers
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IT Impact
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Guidance
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Prediction 3: By 2024, Nearly 50% of All Services Consumed by Enterprises Will Be Delivered Based on Software-Based IP Assets
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Associated Drivers
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IT Impact
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Guidance
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Prediction 4: By 2025, to Create a Higher-Value Services Portfolio, OEM Vendors Are Going to Outsource 75% of Field Labor Source Staff to Free up Their Engineers to Work on These Higher-Value Services
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Associated Drivers
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IT Impact
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Guidance
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Prediction 5: By 2024, Reacting to Societal Shifts, to Tap New Talent, and to Provide an Inclusive Culture, 35% of G2000 Organizations Will Engage Professional Services Firms to Build and Execute a DEI Strategy
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Associated Drivers
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IT Impact
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Guidance
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Prediction 6: By 2024, as AutoML Becomes the Dominant Method to Democratize Data Science and Speed Deployment of AI Solutions, 50% of Organizations Will Struggle with Security, Model Management, and Responsible AI
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Associated Drivers
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IT Impact
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Guidance
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Prediction 7: By 2026, More than Half of All Large Enterprises Will Describe Experience Design as a Top 3 Business Competency, Alongside Traditional Areas Such as Sales, Marketing, and Logistics
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Associated Drivers
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IT Impact
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Guidance
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Prediction 8: By 2025, 40% of Organizations Will Offer Digital Skills Training to All Employees "On Demand," Resulting in DX Initiatives Being Completed Four Times Faster
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Associated Drivers
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IT Impact
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Guidance
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Prediction 9: By the End of 2022, 30% of Spending on IT and Business Services Will Be Driven by the Need to Strengthen Digital Resiliency to More Rapidly Adapt to Future Business Disruptions
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Associated Drivers
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IT Impact
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Guidance
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Prediction 10: By 2025, 70% of Organizations Will Modernize Their Applications Based on Drivers Like Data Security, Organizational Flexibility and Agility, and Productivity Gains Versus Drivers Like IT Cost Savings
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Associated Drivers
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IT Impact
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Guidance
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Advice for Technology Buyers
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External Drivers: Detail
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Pervasive Disruption Continues — Volatility, Opportunity, and Resilience
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The Future Enterprise — Thriving in a Jungle of Agile Innovation
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Embracing Digital First — New Strategies for Complexity and Ubiquity
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Digital Ecosystem — Thriving in a Multiplatform World
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Environmental and Social Responsibility — A New Stakeholder-Driven Imperative
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Workforce Outlook — Redefining Teams, Reinventing Models, and Rethinking Leadership
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Engagement Reimagined — From Responsive to Anticipatory
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Learn More
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Related Research
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