target audience: TECH SUPPLIER Publication date: Dec 2024 - Document type: Market Note - Doc Document number: # US52756824
Facility Management Application Needs Differ Based on Commercial Real Estate Personas
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Abstract
This IDC Market Note discusses facility management (FM) application needs that differ based on commercial real estate personas. Facility management software, defined as helping users manage day-to-day operations and long-range planning of buildings and workplaces, including maintenance, planning, project planning, and administration, is a necessary piece for owner-occupiers, tenants, and investors. However, they all use the software in different ways.