target audience: TECH BUYER  Publication date: Oct 2024 - Document type: IDC FutureScape - Doc  Document number: # US52634524

IDC FutureScape: Worldwide Services 2025 Predictions

By: 

  • Gard Little Loading
  • Jennifer Hamel Loading
  • Dan Versace Loading
  • Gina Smith, PhD Loading
  • Brian Wood
  • Mukesh Dialani Loading
  • Leslie Rosenberg Loading
  • Peter Marston Loading
  • Nishant Bansal Loading
  • Bill Latshaw Loading
  • Abhishek Mukherjee Loading

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Abstract


This IDC study provides IDC's top 10 predictions for services for 2025 and beyond.

"AI and GenAI feature prominently across many of our services predictions, but buyers and strategic planners will also find it useful to review our predictions on corporate sustainability, Global Capability Centers, experience-level agreements, and outcome-based pricing," says Gard Little, research VP, Global Services Markets and Trends at IDC.



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