target audience: TECH BUYER Publication date: Jun 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US52327024
Generative AI Use Case Taxonomy, 2024: The Healthcare Industry
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Abstract
This IDC Tech Buyer Presentation describes examples of generative AI (GenAI) use cases for healthcare. IDC defines a use case as a business-funded initiative enabled by technology that delivers a measurable outcome. For the healthcare industry, IDC has identified five GenAI use case subsegments: operational workflow and resource optimization, clinical workflow and resource optimization, administrative workflow and resource optimization, consumer enablement and engagement, and employee experience and enablement. In each case, there are a mix of internal and externally facing use case examples, each with its own level of potential risk and business impact that needs to be incorporated into a use case prioritization framework for any organization kick-starting their GenAI journey.