target audience: TECH BUYER Publication date: Jun 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US52322424
Forming an AI Partnership Between Business Leaders and IT, 2024
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Abstract
This IDC Tech Buyer Presentation discusses the critical partnership needed between IT departments and business leaders to effectively implement generative AI (GenAI) solutions, as well as how to build that partnership. As organizations begin to explore and adopt GenAI, collaboration between IT and business leaders is essential to identify and prioritize the most relevant use cases. The involvement of the C-suite and boards in AI-related decision-making highlights the strategic importance of these investments, which require a unified approach to align technology capabilities with business objectives.
Effective integration of GenAI depends heavily on the partnership between IT and business units to address key challenges such as data quality, security, and workforce training. The role of IT is to educate business leaders on AI's potential, ensuring that decisions are informed by technical feasibility and security considerations. Meanwhile, business leaders must communicate their needs and objectives clearly to guide IT in developing appropriate solutions. To overcome the risks of shadow AI development, where business units bypass IT to create their own AI solutions, organizations should foster an environment of collaboration, providing platforms for experimentation and sandboxing within IT's oversight. By working together, IT and business leaders can ensure the ethical, secure, and effective use of GenAI, driving innovation and competitive advantage.