target audience: TECH SUPPLIER Publication date: Jul 2024 - Document type: Market Share - Doc Document number: # US51673724
Worldwide IT Service Management Software Market Shares, 2023: Strong Growth Through Supporting and Enabling Digital Business and Operations
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Abstract
This IDC study provides worldwide IT service management software market share data for 2023.
"IT service management software saw strong growth as it supported and enabled organizations and their employees on their journey to digital business and operations with the help of automation and artificial intelligence," said Snow Tempest, research manager for IT Service Management at IDC.