target audience: TECH BUYER Publication date: Nov 2024 - Document type: IDC MarketScape - Doc Document number: # US51572924
IDC MarketScape: Worldwide Cloud Managed Print and Document Services Hardcopy 2024 Vendor Assessment
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Abstract
This IDC study evaluates the global market for cloud-based managed print and document services (MPDS), highlighting the shift toward cloud infrastructure to enhance agility, security, and cost efficiency. It emphasizes the importance of AI, security, workflow automation, and sustainability in modernizing print environments. The study identifies key vendor capabilities and strategies, providing insights for businesses to select suitable partners for their digital transformation and hybrid workforce needs.
"Implementing a cloud-based managed print and document services program can help organizations modernize print infrastructure, enhance security, and support the evolving needs of the hybrid workforce," says Robert Palmer, research vice president, Imaging, Printing, and Document Solutions group, IDC. "Today's cloud-based MPDS programs can help businesses drive innovation across the print and document environment by leveraging agile, data-driven platforms to ensure access to print and create better user experiences."