target audience: TECH SUPPLIER Publication date: Jun 2023 - Document type: Market Forecast - Doc Document number: # CA50195723
Canadian Communications Services Forecast, 2023-2027
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Abstract
This IDC study provides the five-year forecast for the Canadian communications services sector's revenue including consumer, business, and wholesale market segments for 2023–2027. This study also provides more detailed forecasts across service segments of wireless, internet access, video, data, and wireline voice, as well as detailing the key drivers and inhibitors supporting those forecasts.
This forecast is based on annual reports from Canadian communications service providers, including actual subscribers, revenue, and growth rates in the previous calendar years. In addition, this forecast is based on closely following the competitive, customer, and technological dynamics and market trends of the Canadian communications services market; key metrics such as growth rates, penetration rates, and average spend per subscriber; key governmental and regulatory policies and decisions; as well as the analysis of relevant data from sources including, but not limited to, the Canadian Radio-television and Telecommunications Commission (CRTC), Statistics Canada, and the Bank of Canada. Revenue for 2022 used in this document is based on actual 2022 year-end results as derived from company reports and IDC Canada's 2023 Telecom Market Model and is not based on our previous forecast, Canadian Communications Services Forecast, 2022-2026: Telecom Inside Out (IDC #CA47662522, July 2022).
"With the increasing pressures of rising costs; hyperscaler, over-the-top (OTT), and traditional competition; government intervention; and shrinking customer budgets, Canadian communication service providers must now compete and move as nimbly as their newfound cloud-based competitors. Those that can innovate and leverage new technologies including AI to simplify processes, reduce costs, improve customer journeys, and deliver new winning services will be the ones to find success in the coming years," says study author, Praveen Datta, research director of the Canadian Communications Services program at IDC Canada.