Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By: 

    • Maureen Fleming Loading
    • Stewart Bond Loading
    This IDC Perspective looks at Kafka, how it is being used, and Confluent's efforts to simplify and improve the latest release of the company's platform, aimed at operating a global Kafka mesh.Confluent announced the new release of its platf...
  • By: 

    • Rajnish Arora
    • Andrew Buss Loading
    • Shawn P. McCarthy
    • Rick Villars Loading
    • Susan G. Middleton
    • Dave McCarthy Loading
    • Jennifer Cooke Loading
    • Elaina Stergiades Loading
    • Deepak Mohan
    • Pam Miller
    • Rory Duncan
    This IDC Perspective discusses the implications of ubiquitous infrastructure deployment when it comes to the future of digital infrastructure, expanded upon by a global team of IDC analysts. We focus on major expansions in deployment option...
  • By:  Hayley Sutherland Loading

    This IDC study provides business and technology leaders with a business case and plan for implementing speech-to-text (STT) software (also known as transcription or automatic speech recognition software) in their organization. It defines mo...
  • By:  Hayley Sutherland Loading

    This IDC Perspective examines the benefits of modern speech-to-text (STT) software, details common use cases and features of STT software, and provides an overview of some major vendor products in this market, along with advice for technolo...
  • By: 

    • Ritu Jyoti Loading
    • Maureen Fleming Loading
    This IDC Perspective covers the definition of MLOps, its criticality for businesses, and associated challenges. Managing, monitoring, and governing models at scale cannot be a bespoke process. With innovative ML operations platform, compani...
  • By:  Hayley Sutherland Loading

    This IDC study provides business and technology leaders with a plan for implementing an artificial intelligence (AI)–powered knowledge base for their organization. It defines AI-powered knowledge bases and why they are critical for business...
  • By: 

    • Jennifer Cooke Loading
    • Susan G. Middleton
    This IDC Perspective describes how circular economy principles can be put into place in datacenters to accelerate sustainability goals. "As organizations strive to reduce their carbon footprint, much of their focus is on reducing energy use...
  • By:  David Schubmehl Loading

    This IDC Perspective reviews opportunities and challenges faced by enterprises that are building and developing machine learning models in the public cloud. It also provides examples of companies doing machine learning projects in the publi...
  • By: 

    • Ritu Jyoti Loading
    • David Schubmehl Loading
    This IDC Perspective discusses how conversational AI solutions from technology suppliers are being used by government agencies, healthcare and public health organizations, nonprofits, and businesses in virtually every industry across the gl...
  • By: 

    • Al Gillen
    • Peter Rutten Loading
    • Mary Johnston Turner Loading
    • Brad Casemore
    • Larry Carvalho
    This IDC Perspective looks at five open source software project areas that have the potential to impact the industry broadly: SONiC, OpenTelemetry, function services, common cloud data models, and open source hardware designs."Open source h...

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