Canadian Industry and Business Solutions Team

Jason Bremner

Research Vice President, Worldwide Services

Nigel Wallis

Research VP, Americas Industry Insights

Jim Westcott

Research Manager, Application Solutions

New Research


  • By: 

    • George Briford Loading
    • Abhishek Kumar Loading
    • Nigel Wallis Loading
    This IDC Market Presentation is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions: Who are the key personas I need to address with my offerings (products and ser...
  • By: 

    • Eric Newmark Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Mukesh Dialani Loading
    • David Tapper Loading
    This IDC Market Perspective investigates the competitive environment that has led to the erosion of services providers' strategic value. Services customers today want more for less, with less risk, faster proof of value, more risk sharing, ...
  • By: 

    • Jason Bremner Loading
    • Jennifer Hamel Loading
    This IDC Market Glance provides an overview of the business, IT, and operational technology services vendor landscape for generative AI (GenAI) services segmented by IDC's services foundation markets. This IDC Market Glance shows leading wo...
  • By: 

    • Gard Little Loading
    • Nadia Ballard Loading
    • Jason Bremner Loading
    • Alison Close
    • Dorothy Creamer Loading
    • Frank Della Rosa Loading
    • Jennifer Hamel Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Nimita Limaye Loading
    • Michael Townsend Loading
    • Craig Robinson Loading
    • Amy Loomis, Ph.D. Loading
    • Grace Trinidad Loading
    This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as...
  • By:  Nigel Wallis Loading

    This IDC Market Presentation is designed to provide technology vendors' go-to-market teams (sales, marketing, product, and channel managers) with foundational insights into the Americas manufacturing landscape for 2023-2024. This document p...
  • By:  Jason Bremner Loading

    This IDC Survey Spotlight provides insights into which executive buyer roles in Canadian organizations drive early renewals of managed IT service contracts. Managed service providers (MSPs) can use insights from this IDC study to tailor cus...
  • By: 

    • Nadia Ballard Loading
    • Alison Close
    • Nishant Bansal Loading
    • Dan Versace Loading
    • Alicia Mokwa Loading
    • Douglas Hayward Loading
    • Jennifer Hamel Loading
    • Zachary Chertok Loading
    • Eric Newmark Loading
    • Gard Little Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani
    • Bill Latshaw Loading
    • Brian Wood
    • Peter Marston Loading
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...
  • By:  Nigel Wallis Loading

    This IDC Market Presentation is designed to provide technology vendors' go-to-market teams (sales, marketing, product, and channel managers) with foundational insights into the Americas retail landscape for 2023-2024. This document provides...
  • By: 

    • Rick Villars Loading
    • Neil Ward-Dutton Loading
    • Carol M. Glasheen Loading
    • David Schubmehl Loading
    • Andrea Siviero Loading
    • Shane Rau
    • Vijay Bhagavath
    • Jason Bremner Loading
    • Carl W. Olofson Loading
    • Yanxia Lu Loading
    • Karen Massey Loading
    • Patty Bu Loading
    This IDC Survey examines how enterprises are preparing for a new chapter of the digital business era: AI everywhere. The dramatic increase in awareness of generative AI (GenAI) in early 2023 triggered the dawn of this new chapter. In the se...
  • By:  Jim Westcott Loading

    This IDC Survey document examines recent survey data that questioned Canadian medium-sized and large businesses on the brand perception, awareness, and usage of many of the largest IT services providers in Canada.

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