Big Data, Analytics and Cognitive Team
New Research
This IDC Perspective looks at the criteria enterprises should consider when evaluating third-party support providers, and it provides guidance on the appropriate assets to consider when looking to make a change."Enterprise customers have ma...
This IDC Survey Spotlight highlights the balance between informational (question-answering) and transactional (task-based) interactions.IDC conducted a worldwide survey on organizations' use of conversational AI in August 2024.
This IDC Market Analysis Perspective (MAP) provides hardcopy vendors and their partners with a comprehensive overview of the outsourced document services (ODS) market, offering the critical information required to support strategic planning...
This IDC Survey Spotlight highlights the top challenges organizations face in implementing, expanding the use of, or getting value from conversational AI. IDC conducted a worldwide survey on organizations' use of conversational AI in August...
This IDC Market Analysis Perspective (MAP) summarizes key demand and supply trends driving the core and edge computing platforms market, with servers being the largest segment of analysis. This MAP includes market forecast and vendor data, ...
This IDC Survey highlights selected results of IDC's June 2024 Worldwide Digital Infrastructure Sentiment Survey. The survey results represent input from 1,129 senior IT and business decision-makers from a wide range of industries. Collecti...
This IDC Market Analysis Perspective provides insight into the current state and outlook of the search and knowledge discovery software market. “Over the past year, many companies leveraging generative AI (GenAI) scrambled to add or partner...
This IDC Market Analysis Perspective provides insight into the current state and outlook of the rapidly evolving conversational artificial intelligence (AI) tools and technologies software market. In the last year, conversational AI solutio...
This IDC Perspective summarizes IDC's Global CIO Advisory Board discussion on advancing from GenAI experimentation to full-scale production."Any new technology undergoes a cycle of innovation before its reliability and value are proven, lea...
This IDC Tech Buyer Presentation describes a step-by-step framework for choosing a foundation model for a given generative AI (GenAI) use case. Selecting the appropriate foundation model is crucial as it will be at the heart of the GenAI ap...
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