Worldwide Services BuyerPulse Deals Database Team

Vladimir Kroa

Associate Vice President, Sustainability

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Supriya Kamath

Senior Research Manager, Global Services and Market Trends

New Research


  • By:  Vladimir Kroa Loading

    This IDC Market Presentation charts the progression of readiness of ICT practitioners to incorporate sustainability and environmental, social, and governance (ESG) principles into their business operations. The framework assesses the status...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight technology-oriented service categories, including application testing/digital assurance/quality engineering services, customer experience serv...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program, which provides comprehensive data and guidance on the mind and journey of services buyers. The 14 markets cover professional services and outsourcing, mana...
  • By:  Vladimir Kroa Loading

    This IDC Survey Spotlight focuses on a specific question from IDC's Future Enterprise Spending and Resiliency Survey, Wave 4, conducted in May 2023 among 890 IT leaders in over 15 vertical industries across North America, Asia/Pacific, and ...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight business-oriented service categories of business consulting services; customer care business process services; customer experience services (b...
  • By: 

    • Jennifer Hamel Loading
    • Dan Versace Loading
    • David Tapper Loading
    • Peter Marston Loading
    • Brian Wood
    • Nimita Limaye Loading
    • Bill Latshaw Loading
    • Erin Hichman Loading
    • Gard Little Loading
    This IDC Perspective discusses Tata Consultancy Services' (TCS') 2023 Analyst Day, which covered topics ranging from new applications of generative AI to the firm's strategic partnerships and growth plans. This event showcased the wide rang...
  • By:  David Tapper Loading

    This IDC Market Perspective discusses the worldwide managed cloud services deal penetration for the IT outsourcing (ITO) services market for the 2018–2022 period."The combination of managed service providers needing to support more complex ...
  • By: 

    • David Tapper Loading
    • Ryan Caskey Loading
    This IDC Pivot Table presents IDC's Managed CloudView banner tables. IDC's Managed CloudView consists of a series of documents that cover companies on their views and usage of managed cloud services involving public, private, and hybrid env...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following two questions posed to 734 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2022 Worldwide Managed Services Survey...
  • By:  David Tapper Loading

    This IDC Market Analysis Perspective provides a general overview of buyer needs and provider requirements for the outsourcing markets involving IT outsourcing (datacenter outsourcing) and network and endpoint outsourcing services (NEOS), as...

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