Worldwide Services BuyerPulse Deals Database Team

Vladimir Kroa

Associate Vice President, Sustainability

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Supriya Kamath

Senior Research Manager, Global Services and Market Trends

New Research


  • By: 

    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jennifer Hamel Loading
    • Peter Marston Loading
    • David Tapper Loading
    • Jerry Silva Loading
    • Raymond Pucci Loading
    • Bill Latshaw Loading
    • Leslie Rosenberg Loading
    • Nimita Limaye Loading
    • Gaurav Verma Loading
    This IDC Market Perspective captures key takeaways from IDC analysts that attended Infosys Confluence 2024. The event emphasized the company's strategic shift toward AI-first business models, leveraging platforms like AI, Infosys Cobalt, an...
  • By:  David Tapper Loading

    This IDC Market Presentation provides findings from IDC’s 2024 Managed Cloud View Survey. It also provides a detailed analysis of the value that enterprises and organizations have experienced in using the five major public cloud providers (...
  • By:  Vladimir Kroa Loading

    This IDC Market Presentation charts the progression of readinessof ICT practitioners to incorporate sustainabilityand environmental, social, and governanceprinciplesinto their business operations. The framework assesses the status of ICT pr...
  • By: 

    • Gard Little Loading
    • Bill Latshaw Loading
    • Brian Wood
    • Peter Marston Loading
    • Leslie Rosenberg Loading
    • David Tapper Loading
    • Courtney Munroe Loading
    • Rob Brothers Loading
    • Elaina Stergiades Loading
    • Gina Smith, PhD Loading
    • Abhishek Mukherjee Loading
    • Mukesh Dialani Loading
    • Linus Lai Loading
    • Cathy Huang Loading
    This IDC Market Perspective addresses the impacts of AI and GenAI on IDC's services markets, allowing service providers to understand the opportunities and challenges in delivering services in the current environment."AI and generative AI w...
  • By:  David Tapper Loading

    This IDC Market Presentation provides an executive summary of the worldwide findings for IDC's 2024 Managed Cloud View Survey. This survey involved polling more than 1,500 organizations, which included both IT and LOB respondents, across 6 ...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from a question posed to 185 respondents and firms with 1,000+ employees across 9 countries and a wide range of industries, as part of IDC's 2023 Worldwide Services Path Survey. The question was:...
  • By:  David Tapper Loading

    This IDC Market Perspective discusses the worldwide managed cloud services deal penetration in the IT outsourcing (ITO) services market for 2019–2023."The collective impact of changing customer needs and sourcing strategies as well as incre...
  • By:  David Tapper Loading

    This IDC Market Analysis Perspective (MAP) provides a general overview of buyer needs and provider requirements for the outsourcing markets (also referred to as managed services) involving IT outsourcing (datacenter outsourcing) and network...
  • By:  David Tapper Loading

    This IDC Survey Spotlight highlights results from the following two questions posed to 803 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2024 Worldwide Managed Services Survey...
  • By:  David Tapper Loading

    This IDC Market Perspective provides insight into buyer expectations of the value of AI when used with managed services for infrastructure technologies (e.g., compute, storage, network, endpoint) along with critical challenges. This documen...

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